Rumination is relatively easy to manage in cows, but failed structures and processes create debilitating issues for veterinary professionals. Gershon L Alaluf, DVM, MBA, DBA (c), shares what not being able to turn off work does to veterinarians in this thought-filled article. It reminds one of the adage, “In the absence of strategy, chaos prevails.” Studies show rumination … [Read more...]
Speaking with conviction
There is a particular kind of silence that falls in a meeting room when a leader speaks with genuine conviction. Rene Rodriguez explains why conviction is more powerful than your recommendations. Source: LinkedIn, March 20, 2026. Link. Small adjustments heighten confident communication, writes Rene Rodriguez. He outlines these elements: Reframe your internal definition … [Read more...]
Nick Saban: Three lessons to keep you grounded (video)
Nick Saban shares habits to help you stay grounded, focused, and at peace, even when life gets tough. Source: LinkedIn, October 2025. Link. [1:01] … [Read more...]
The wise leader
The wise leader knows when the output isn't the whole truth. Something nags. Source: LinkedIn, March 6, 2026. Link. Smart asks: do the numbers add up? Wise asks: does something feel off? Discerning asks: what is true here — and can I lead with it?” INSIGHTS: Consistent results come from a solid decision-making process. … [Read more...]
When AI misses the diagnosis, who gets sued?
We need this <liability> conversation to be MUCH MUCH louder, writes Michele Pfannenstiel, DVM. What follows is a thought-filled, researched treatise that raises concerns about what AI can do, how it is validated and who is responsible if AI can’t. Pfannenstiel is not anti-AI. She wants new tools to work. But wanting them to work is not the same as knowing they work, … [Read more...]
Defining the decision
If you cannot write the decision in one clear sentence, you are not ready to decide. Source: LinkedIn, February 21, 2026. Link. The moment you define the actual decision — one clear sentence, one real question — something shifts. The noise settles. The right considerations rise to the surface. You can finally think. Define the decision. Not the situation. Not the context. … [Read more...]
Ideas for choosing a trainer for pet parents, veterinary teams (video)
Lisa Radosta DVM, DACVB, shares a video she offers to pet parents looking to find a trainer for their pet. She shares how to read a trainer’s website. She encourages them to look for clear indicators of positive reinforcement training, humane equipment, transparent credentials and evidence of continuing education. Source: Lisa Radosta DVM, DACVB, LinkedIn, March 24, 2026. … [Read more...]
We measure milk. The cow measures time. Management defines both.
Complimentary Content The recent heat wave across the West and Midwest is a reminder of the effects of heat stress on cows. The farms that succeed are not just cooling cows. They are managing time, environment and consistency as one system, explains Muhammad Wasim Iqbal, DVM, MS, PhD. The graphic from Dr. Iqbal’s post is saved here as a poster to use when communicating … [Read more...]
Worth a Glance – March 26, 2026
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 19, 2026. Link. Most read posts from March 19, 2026 AHD Bulletin – All work and no play? Link. Active listening: 6 strategies so others feel seen, heard, understood. Link. Understanding your window of tolerance. Link. ========================== Study: Humans preferred for empathy, but AI … [Read more...]
IBPSA Fast Bites – March 16, 2026
In this week’s Fast Bites: Webinar: Marketing Strategies for Pet Care Businesses: Wednesday, April 1st, 1:00 p.m. CST <Link> Participation wanted: Pet Care Services Industry Financial Survey. <Link>. Animal Health Digest Bulletin, March 12th. Link. The Global Pets Industry Trend Report, Client Communication Boundaries, Dog Grooming as Pet Wellness, and … [Read more...]
Worth a Glance – March 19, 2026
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 12, 2026. Link. Most read posts from March 12, 2026 AHD Bulletin – Imposter syndrome (video). Link. Low-stress handling isn’t just for animals. Link. 2026: What’s next in the pet business? Link. Livestock care during wildfire season. Link. Webinar TODAY!: The Untapped Feline Patient: … [Read more...]
Worth a Glance – February 25, 2026
Last week’s AHD Bulletin – Animal Health Digest Bulletin, February 19, 2026. Link. Most read posts from February 19, 2026 AHD Bulletin – Avoiding difficult conversations. Link. Yes, they really do make TV for cats and dogs. Link. Oral care at home helps pets stay healthy. Link. Command respect with your voice. Link. Most employees see their jobs as … [Read more...]
Command respect with your voice
Commentary This is a good reminder video. It is difficult to understand why so many customer service agents are in a hurry to get off the phone, rush at the drive-up window, speed through an inquiry or look you in the eye. The calmest people in the room speak the slowest and the softest. They don’t raise their voices. Volume doesn’t equal presence and speed doesn’t build … [Read more...]
Worth a Glance – February 19, 2026
Last week’s AHD Bulletin – Animal Health Digest Bulletin, February 12, 2026. Link. Most read posts from February 12, 2026 AHD Bulletin – 90% of cat owners make winter mistakes. Cats suffer unnoticed. Link. Waiting is not free. Link. How emotional marketing creates moral injury in vet med, pet care. Link. NEW resource strengthens biosecurity practices, … [Read more...]
How emotional marketing creates moral injury in vet med, pet care
Commentary This piece addresses what many animal health pros realize but don’t express. Dr. Alaluf exposes real challenges as consequences of pet owners and marketers positioning animals as children. Here are key elements from his article that make it a must-read. Animals matter deeply. They deserve care, dignity and respect. But pretending they exist outside of … [Read more...]
Worth a Glance – January 29, 2026
Last week’s AHD Bulletin – Animal Health Digest Bulletin, January 22, 2026. Link. Most read posts from January 22, 2026 AHD Bulletin – College women far outnumber men in law, medical, vet schools and it matters. Link. RHDV-2 confirmed in North Carolina. Link. 5 common dog ailments that respond well to laser therapy. Link. PetSmart rolls out omnichannel … [Read more...]
Why more professionals are working through their golden years
Experts say economic pressures and a sense of purpose contribute to shifting ideas around retirement. A study from Morningstar found that approximately 45 percent of American households will run short of money in retirement. Baby boomers, on top of that, have a 52 percent higher risk of experiencing retirement shortfalls than other generations. Taylor Borden shares the … [Read more...]
Holiday stress, a potential medical and behavioral inflection point for pets
Holiday stress reveals behavior concerns in pets that often go unnoticed during normal activities. Family gatherings, schedule changes, fireworks and travel create environments where fear, aggression and separation-related behaviors surface or worsen. Proactive veterinary teams can elevate care during holidays by engaging clients to plan for disruptions and track their pets’ … [Read more...]
Feline Dental Care brochure is new among FVMA resources for cat caregiver
We noticed FVMA’s announcement of their new Feline Dental Care brochure on LinkedIn <Link>. The new brochure comes on the heels of the newly updated Feline Veterinary Medical Association feline oral health and dental guidelines <Link>which provide clarity on early detection, radiography, and pain management. Click the link here to discover an abundance of … [Read more...]
ACVB seeks collaboration with AVMA after shock collar comments stir controversy
American College of Veterinary Behaviorists’ president Lisa Radosta DVM, DACVB, posted a response to recent statements made by American Veterinary Medical Association leadership regarding the use of shock collars to train dogs. She says the peer-reviewed literature is clear; shock collars increase fear, stress and aggression—and they are no more effective than reward-based … [Read more...]
VCPR. Have we got it backwards?
Kudos to Jules Benson, BVSc, and Emily M. Tincher, DVM, for their JAVMA Viewpoint article asserting the need to embrace pet family–centered care to forge a path to more accessible and sustainable veterinary medicine. They ask the question, “What if the VCPR was more CPVR?” Their viewpoint examines the transition from a provider-centered, often medically driven, approach to … [Read more...]
Is corporate veterinary practice really the problem?
Challenging current paradigms about corporate practices, Jennifer Sperry, DVM, wondered if blaming corporate practices are easy scapegoats for deeper challenges in veterinary medicine. She shares her thoughts on positive and limiting leadership and suggests practices adjust to ensure that veterinarians thrive and patients receive exceptional care regardless of … [Read more...]
Veterinary pharmacology news
Kristen Coppock Crossley, MA, provides a review of new products, label extensions, approvals and developments in the pharma pipelines here. Advances in SGLT2 inhibitors, oncology drugs, parasiticides, OA therapies, generics and more are shared. Meghan Herron, DVM, DACVB, FFCV, discusses prioritizing protective treatments and shares which infectious diseases pose the biggest … [Read more...]
No one is more invested in your career than you are
Stacy Pursell shares wisdom from one of her clients in this post. She warns against complacency and reminds readers that employers take care of themselves first. Her guidance her to “act rather than react” is good counsel. Source: Career Corner, LinkedIn, November 17, 2025. Link. Instead of being told what the next step will be in my career by my current company, I’m … [Read more...]
5 models to make delegation easier, more effective
Delegation isn’t about giving work away. It’s about creating a system where your team can perform without constant supervision, writes Terry McDougall, PCC, MBA. She shares five proven models that make delegation more effective and less stressful. Note the infographic explaining them. Source: Terry McDougall, LinkedIn, October 14, 2025. Link. The best leaders don’t hoard … [Read more...]
What’s covered and what’s not in veterinary clinic cyber insurance
Cyber insurance is no longer optional, writes Clint Latham, JD. It is a critical tool for protecting operations, safeguarding client trust, and ensuring your clinic stays open when hackers strike. According to AVMA Trust data, more than 11,000 veterinary clinics are hit by cyberattacks annually, and the average insurance claim runs to $135,000. Despite those numbers, most … [Read more...]
Unreturned phone calls can cost you more than $50,000 a year
Commentary Unreturned calls are far from harmless. They’re lost revenue. When you don’t respond, you signal “not now” to a client or prospect who may never call again. Plus, if an existing client referred the caller, you lost the opportunity and embarrassed your promoter. In a time of declining vet visits and new clients <Link>, Teri Leggett reminds us of the … [Read more...]
Innovation is a state of mind. 2025 Veterinary Innovation Summit overview.
We selected Gene O’Neill’s insights from the recent Veterinary Innovation Summit <Link> from the many postings shared by attendees. He shares perspectives on big issues that are critically important to move our industry forward and demonstrate the true value of veterinary medicine. Source: Gene O'Neill, LinkedIn, September 12, 2025. Link. O’Neill summarized four major … [Read more...]
Perfect ag students no longer exist. It’s not a bad thing.
The pipeline is breaking. For years, agricultural and animal health companies could hire “perfect ag students” straight from graduation. Not anymore. The shortage is such that some universities are considering remedial tracks to bring ag students to a workable starting point. Kim Rounds, a potential hirer of perfect ag students, warns this trend is accelerating fast—and argues … [Read more...]
A customer is a transaction. A client is a relationship.
In Mike Figliuolo’s article, “11 Commandments of Outstanding Client Service,” he emphasizes moving from having customers to having clients, solve versus sell, and being on time. It’s a good reminder for animal health pros at all levels and worth reviewing. Source: thoughtLEADERS, LLC, LinkedIn, August 27, 2025. Link. … [Read more...]