All halters perform the same basic function to provide a means of controlling horses' movements during handling. However, all halters don't serve all control needs equally well and there are hundreds to choose from. Joanne Meszoly reviews the types of halters and reminds us that the horse's safety and comfort come first, followed by a handler’s control and convenience. … [Read more...]
Tips for caregivers of skinny horses
Knowledge continues to increase about affects that obesity and emaciation have on animal health. This makes it important to strive to keep horses at an optimum body condition including how to body condition score (BCS) them. The authors share photos and tips to help horses with a BCS of 4 gain weight. Think about calories first!” Source: The Horse, January 28, 2019. … [Read more...]
Top e-collars for dogs
Often controversial, e-collars are used as training aids. The author reviews e-collar pros and cons for various brands. Dog trainers sometimes train dogs with e-collars to try and remedy unwanted behaviors. Some trainers say e-collars can be valuable to get dogs to obey when they are off leash, help keep them safe and locate a dog that is out of sight. Source: Puppies and … [Read more...]
Drug-resistant hookworms spreading in dogs, parasitologists warn
Veterinary parasitologists warn that multidrug-resistant hookworms are spreading in the U.S. and veterinarians should watch for persistent infections. Antoinette Marsh, PhD, cited study results that indicate dogs with suspected or confirmed drug-resistant hookworms are becoming widespread in the Southeast, and they have been documented in the Northeast and California. She said … [Read more...]
Smart cat scat is now here
Complimentary Commercial Content Health monitoring technology is now available in cats’ litter boxes and by monthly subscription. It promises to provide cat owners a visible health monitoring opportunity which is important as cats instinctively hide any illnesses. The company has engaged Martha Stewart as a Pretty Litter brand ambassador. It has been featured in media such … [Read more...]
Petabyte to partner with NVA to transform pet care experience for doctors, patients and their families
Complimentary Commercial Content The newly formed Petabyte consortium and partnership with National Veterinary Associates’ veterinary community of 1,200 independently managed veterinary hospitals and more than 100 pet resorts allows for software development collaboration. Petabyte smooths patient management for veterinary hospitals through its software, … [Read more...]
Make-a-Wish, Addie is ‘veterinarian for a day’ at OSU
You've gotta' watch the video! Addie, an 8-year-old cancer patient from Tulsa, Oklahoma, dreams of being a veterinarian. Thanks to Make-a-Wish Oklahoma and the Oklahoma State University College of Veterinary Medicine, she’s one step closer to realizing that dream. Last April, Addie spent a day with faculty, staff and students at OSU’s Veterinary Teaching Hospital. From a … [Read more...]
Winners of the 2021-2022 Retailer of the Year awards
Pet Product News editors selected one standout store as its Retailer of the Year: Animal Connection in Charlottesville, Virginia. The pet supply store won the 2019-2020 Marketing Award and managed to top itself this year, snagging the top honor for PPN’s 2021-2022 awards. The list of award categories reveals the efforts and complexities of the pet retail … [Read more...]
New report: pet caregivers anticipate their largest expenses in the next 12 months
Most pet owners anticipate necessities like food and healthcare will rule their budgets next year, according to a recent report. Results show 84 percent of dog and cat owners expect to spend the most on food. Most pet parents will spend that on standard dry or wet food, with 80 percent confirming this is what they already feed their pets. 17 percent said that they cook for … [Read more...]
“Other” pet market growing
In the wake of Covid-19, according to a new Packaged Facts report on Fish, Small Mammal, Herptile and Bird Products, 12.2 percent of all U.S. households own one or more type of pet other than dogs and cats, up from 10.8 percent five years ago. This was one of the pet population reset trends Packaged Facts’ David Sprinkle discussed during the Veterinary Innovation Summit + … [Read more...]
35 pet companies on Inc.’s list of fastest growing businesses in the U.S.
Pet companies that hit the coveted 2021 Inc. 5000 list of private companies included Wag N’ Wash Natural Pet Food & Grooming, H&C Animal Health, Pet Releaf, Nature’s Logic and Carnivore Meat Co. Source: Pet Product News, August 25, 2021. Link. … [Read more...]
Nicole Clausen opens Inventory 911 Toolkit course
Complimentary Commercial Content Using her experiences and those of industry inventory managers, Nicole Clausen, CSSGB, CCFP, CVBL, has opened enrollment in the Inventory 911 Toolkit. The methods, tools and tips have helped countless inventory managers take the first step of getting their inventory under control. It is an inventory manager's go-to, step-by-step blueprint to … [Read more...]
Usage rates for non-medical pet care services show positive trends
Complimentary Content Dog grooming is the marquee non-medical pet care service. Its usage rates rose from 25 percent in 2012/2013 to 41 percent in 2018/2019, dipping only slightly in the wake of Covid. Among dog owners overall, usage rates for nonmedical services edged up from 44 percent in 2012/2013 to 50 percent in 2019/2020, before dipping slightly due to the … [Read more...]
Success starts with followership
Unfortunately, too many people ignore followership and focus instead on trying to be more engaging, convincing or interesting. Source: Veterinary Advantage, August 2021. Link. When you give someone directions to your home or office, you first determine the other person’s location or starting point. The directions you then give vary based on where the other person is at any … [Read more...]
Clients with new pets need more time with vets: Part 2
Opinion In last week’s AHD Bulletin, we urged veterinary teams to consider spending more time with new and existing clients presenting new pets. We asserted the need for onboarding processes or guidelines as paramount to developing long-term relationships with pet owners, the health of pets and the revenue that flows from interactions with happy, engaged clients. AAHA’s … [Read more...]
Thoughts from the Veterinary Innovation Summit + NAVC Media eCommerce Summit
Opinion Among myriad thoughts captured during the Veterinary Innovation Summit, these present the most opportunity and challenges for veterinary teams in the next three to five years. Some are trends we see routinely as we curate content, but others are coming faster than previously perceived: Pet caregivers will drive how they wish to interact with veterinary clinics . … [Read more...]
You’re out of something. Get used to it.
Just-in-time inventory management was a great concept, even a great practice – until it wasn’t. Wasn’t IS now. Delays, product shortages and increasing costs continue to frustrate businesses of all sizes. The Great Supply Chain Disruption is a reality and it’s here. A Harvard Business School expert doesn’t see it getting better this year. Source: New York Times, August 30, … [Read more...]
Have a horse? Prepare for the inevitable.
Sponsored Content Olympic equestrians faced tough challenges, including having to fly horses into Tokyo from pre-export quarantine in Europe. But the biggest challenges arose when the horses spooked or refused during performances because of sumo statues. Also, daruma dolls startled them and a horse got punched. These challenges underscore the health and behavior … [Read more...]
Leptospirosis: diagnosis & treatment
Leptospirosis is a thing, according to Dr. Jen the Vet. She says, “Every dog, EVERY dog is at risk for lepto. Every dog ought to be vaccinated for lepto.” <Link> But what needs to occur if a patient is presented with clinical signs consistent with leptospirosis? Scott Weese, DVM, DVSc, DACVIM, provides a step-by-step guide to managing suspected leptospirosis … [Read more...]
Addressing the cost of care with clients
The Bridge Club will host Joy Fuhrman, DVM, MBA, CPA, Adam Hechko, DVM, and Wendy Hauser, DVM, AVP, vet relations with ASPCA® Pet Health Insurance* program to discuss helping clients prepare for and understand the cost of care over their pets’ lifetimes. Hechko brings his experiences from a pilot study lead by Hauser and featured in a 3-part sponsored content series* in Animal … [Read more...]
Ask a vet to help treat a dog with ear mites
Complimentary Content Ear mites can cause infection in a dog’s ear canals. If a dog is scratching, ear mites could be the cause. The folks at Tractor Supply Company compiled a well-written tip sheet about dealing with ear mites. It recommends veterinarians be the first stop. Source: Tractor Supply Company, August 27, 2021. Link. Always schedule a visit with your … [Read more...]
Apology 101: Make things right
Good apologies all contain one key element: no finger-pointing, writes John Baldoni. He says every good apology has three operative elements: acknowledgment, acceptance and amends: Acknowledge the wrong Accept the consequences Make amends Source: SmartBrief, August 23, 2021. Link. It’s not about you. It’s about them." - John Baldoni Also see: Stop … [Read more...]
5 ways to manage the pressure you’re feeling on the job
We believe every person who interacts with customers or clients benefits from leadership resources and skills. Martin G. Moore says resilience is a core competency for leaders and shares five core principles to manage your emotions. Not only do you need to deftly regulate your own emotions, but you also have an obligation to the people you lead to stay calm and in control, no … [Read more...]
The more we give, the more we get
The most successful people in today’s uber-competitive world are givers, says Marty Becker, DVM. What I have found is that by helping others, I help myself. Giving without keeping a ledger has given me nothing but abundance in my life.” – Marty Becker, DVM Source: Veterinary Practice News, August 10, 2021. Link. It is our interactions with others that hold the key to our own … [Read more...]
Communicating without words
Nonverbal communications, including, but not limited to body language, have a significant, almost subconscious influence on most in-person interactions. The way you sit or stand, your hand gestures and your tone of voice call carry a message about your attitude and emotions. Source: American Association for the Advancement of Science. Link. More frequent and longer eye … [Read more...]
13 words and phrases to banish from crisis communications
We’ve all had to communicate during a crisis, especially animal health communications pros. Senior leadership must recognize what may be perceived as a minor issue internally will not necessarily be perceived that way externally. Choosing your language carefully is never more critical than during a crisis. Thirteen members of Forbes Communications Council shared one word or … [Read more...]
VetWatch shares remix of pet ownership
Complimentary The VetWatch Commentary thru August 14th remains positive while a bit softer. Beyond the economic measurements, the veterinarian and pet owner sentiments section draws attention to findings from an eighth wave of M/A/R/C research and information from Packaged Facts and MRI-Simmons National Consumer Study that may disrupt some generalized assumptions: … [Read more...]
Clients with new pets need more time with vets: Part 1
Opinion First impressions and first visits set the tone for the future client-veterinary team relationship. Last week, we shared how veterinarians are addressing patient and client care at end-of-life and euthanasia decision points in Death and other client kindnesses <Link>. We agree, EOL support IS an important set of services to offer, provide or outsource. “It is … [Read more...]
Join the 2nd VIS Burnout and Work-Life Balance Study in the veterinary profession
Complimentary Using the same methodology from the 2020 survey Ivan Zak, DVM, will compare data from a new survey with previous findings. He has also added a new block of questions to assess the work-life balance in the profession, noting this is a leading reason veterinary professionals consider leaving the profession. The results will be aggregated, … [Read more...]
Worth a Glance – August 19, 2021
Last week’s most read post 40 percent of U.S. wild deer have coronavirus antibodies: study. AHD Link. Cat2VetDay is August 22nd Source: Cat Friendly Homes. Link. In the United States, more than half of our 74 million cats are not visiting the veterinarian regularly. See the resources available for immediate use including, 5 reasons NOT to postpone … [Read more...]