Just for fun! Psychology researcher Rod Martin took a different tactic to measure humor, an amorphous, multifaceted concept, in a scientific way. Modeling his approach after recently developed tests to measure anxiety, he focused not on the jokes themselves, but on how respondents used humor in everyday life. The end result would become his signature work: the Humor Styles … [Read more...]
April is stress awareness month
There is a calendar event for almost everything these days. For 25 years, April has been stress awareness month. Industries such as animal health have become aware of stress in the last two years or more. Fueled by the loss of colleagues and friends, animal health pros are working hard to make changes in how we work, our expectations, physical limits and to provide resources to … [Read more...]
Make time for strategic thinking every day
No matter what your level, strategic thinking is a critical skill. It can always be improved. To hone your capacity to see the big picture, start by making sure you have a solid understanding of the industry and business drivers. Be proactive about connecting with peers in your organization and in your industry to understand their observations of the marketplace, and share … [Read more...]
Consider the consequences of action or inaction
We don’t resist change. We resist the fear of failure which is one of the two consequences of change. A change will either succeed or fail. No one is resistant to success, so our fear is failure. That fear sometimes prevents us from acting, which has its own set of consequences. Source: Vet Advantage, March 2017. Negative or positive consequences are great motivators in … [Read more...]
Wallace talks KC and the KC Animal Health Corridor
Craig Wallace, CEO, Ceva, U.S. Holdings, Inc. recently talked about the value of the Kansas City area to life sciences, especially animal health companies. As 2017 chairman of the KC Animal Health Corridor, Wallace invites animal health pros and investors to attend Global Animal Health Week in Kansas City, August 28-29. Source: KC Animal Health Corridor, March 3, … [Read more...]
Editorial – Resist setting goals you don’t care about
Animal Health Digest was born out of my desire to serve the industry that has been my career home for more than 30 years. Frustrated that I never seemed to have enough time to read what was being published on animal health topics spawned this idea nearly two decades ago. Ms. Saunders explains why my passion to read for an industry gave birth to a key focus are that aligned with … [Read more...]
Middle management is so exhausting
People are fascinated with the dynamics of power in organizations. They often focus on top leaders or how to deal with and motivate the more powerless workers. The reality is that most employees possess a middling amount of power and must repeatedly alternate between interacting with higher- and lower-power colleagues. The experiences discussed in this article are prominent … [Read more...]
There is no replacement for direct interaction
One of the primary reasons to get teams together has to do with the hardwiring of the human brain. Yes, our technology is constantly improving, which allows for more virtual meetings and geographically diverse teams. But, “building trust is a multisensory experience,” says Valérie Berset-Price. “Only when people are physically present together can they use all of their senses” … [Read more...]
Universal canine vaccination eliminates human exposure to rabies
MSD Animal Health/Merck Animal Health has announced the publication of a new study in the journal Vaccine. It demonstrates that universal canine vaccination is an effective public health policy for eliminating human rabies exposure. The study reviewed examples of a successful One Health collaborative strategy that focused on elimination of canine rabies as the most expedient … [Read more...]
Euthanasia, a vet’s perspective
Dr. Eric Barchas shares that euthanasia is the hardest and most emotionally challenging part of his job. And, he says, it has not gotten any easier as the years go on. He explains his approach and reasoning when it is time for a cat’s life to end. Source: Catster, March 14, 2017. Behavioral problems are a leading cause of euthanasia in cats. And by behavioral problems I … [Read more...]
Not my circus, not my monkeys (includes video)
CVC educators, Drs. Sarah Wooten and Kimberly Pope-Robinson, offer some perspective to help veterinary professionals stop personally owning every team and client problem. Source: Vetted, March 15, 2017. As members of a giving profession, veterinarians sometimes struggle to learn that dirty little word: NO. INSIGHTS: Animal health pros will recognize the situations and some … [Read more...]
Air out the office now!
Study after study has shown that the amount of ventilation, or fresh outdoor air brought inside, is a critical determinant of health. A research team from Harvard and Syracuse Universities dug deeper to find out if better air influences a worker’s ability to process information, make strategic decisions and respond to crises. The results show it is time to air out the office … [Read more...]
Be flexible to keep your best people
Employee turnover is a problem in most industries. However, it is a major problem when star performers leave your organization. You can retain your best people and attract more like them relatively easily if you first understand what these top performers want. Source: Gallup, March 8, 2017. However, brand and reputation also reflect a sense of pride. Employees want to feel … [Read more...]
AKC Museum of the Dog returns to New York City
“The AKC Museum of the Dog houses one of the largest collections of dog art in the world and is an important part of the AKC’s history and future,” said Ronald H. Menaker, chairman of the board for the American Kennel Club. The relocation to Midtown Manhattan also provides a means for the Museum to generate revenue from additional admissions, memberships, sponsorships, and … [Read more...]
WVC recaps 2017 conference
The WVC 2017 program and conference was attended by more than 6,000 veterinarians. Plus, more than 1,400 veterinary technicians and 360 practice managers were among the 14,000 veterinary professionals who attended. W. Mark Hilton DVM, PAS, DABVP (beef), assumed the position as the WVC 2017 president. He is a technical consultant for the Elanco Animal Health beef team and a … [Read more...]
Changing behavior requires awareness and determination
The amount and pace of transformation around us is overwhelming. Change is the new normal. According to scientists we are living in a VUCA world; one that is heavily impacted by increasing levels of volatility, uncertainty, complexity and ambiguity. Yet, even if we see the benefit and understand the need for change and although we have the knowledge, skills and resources to act … [Read more...]
Multilingual employees are the best
Speaking a different language changes how one’s brain is structured and how it works. This change can help see situations differently and apply novel solutions to problems. According to the school of thought called linguistic determinism, the structure of language we speak influences how we see the world around us. This implies that those with different language backgrounds … [Read more...]
Take control of your inner control freak
Our AHD team monitors concerns about stress and depression in the veterinarian community. Stressors are often self-induced or expectation-centric. Cari Romm shares insights on the proverbial, “control freak,” primary controllers and secondary control. Some of you will find this worth the read. Source: Science of Us, March 3, 2017. There are ways to let those take-charge … [Read more...]
Delegate meeting leadership to gain effectiveness
Well-run meetings allow you and your team to clarify issues, set direction and move objectives forward. Yet, meetings are seldom planned or executed well. Paul Axtell says it’s time to rethink whether you should even lead your own meetings. Source: Harvard Business Review, December 23, 2016. Letting other people lead meetings has three key benefits: Development of your … [Read more...]
4 ways to give effective feedback
Receiving feedback is often difficult. Many times, providing feedback is just as difficult. But, without it, we have no idea if we are meeting expectations, are below expectations or exceeding expectations. Most importantly, we need to know if there is opportunity for improvement. The simplest solution to this dilemma is to provide feedback in a way that has a positive impact … [Read more...]
“My door is always open.” Fact or fallacy?
As animal health companies, practices and retailers integrate and grow, leaders must encourage candor. Megan Reitz and John Higgins have studied accessibility, employee dynamics and why employees rarely cross the leader’s office door threshold. They challenge leaders to ask five questions. Source: Harvard Business Review, March 9, 2017. Reitz’ and Higgins’ research suggests … [Read more...]
Equine asthma syndrome review
David Ramey, DVM, reviews the various causes of equine asthma syndrome, a new term to describe airway conditions characterized by inflammation and airway hyperreactivity. Among them: broken wind, heaves, COPD (chronic obstructive pulmonary disease) and IAD (inflammatory air disease). Source: Veterinary Practice News, February 27, 2017. Depending on the clinical signs and … [Read more...]
Client control is key to optimizing pet health
Joel Parker, DVM, discusses ways to communicate effectively with clients whose inboxes and notices are just as full as our own. He suggests three strategic steps to help plan and execute a good Client Control Program (CCP). Source: Messenger, February 2017, pages 17-18. Follow these steps to put a good CCP in place: Set up your client communication lines Get your … [Read more...]
Celebrate the women in our profession
International Women’s Day was celebrated worldwide yesterday. It’s theme, BeBoldForChange, is a reminder of the contributions women make daily to our profession. They’re often the ones leading the charge for change, whether it is research for a breakthrough new vaccine, a simple routine change in a clinic or getting a customer to improve his baby animal care protocols. If you … [Read more...]
Technology is a literal pain in the neck
Many of us walk around with our necks jutting further forward than they should be. It is a consequence of being so tied to smartphones, notebooks, driving and working on computers. Bob Fischer, a personal trainer in Philadelphia, shares his five favorite moves for counteracting the effects of "tech neck." Source: Prevention, January 25, 2017. One study published in the … [Read more...]
Organizational alignment counts
Regardless of size, the most effective businesses succeed because their strategies, organizational capabilities, resources and management systems support the enterprise’s purpose. But many businesses struggle to keep the balance needed to excel. Source: Harvard Business Review, February 7, 2017. A tightly managed enterprise value chain that connects an enterprise’s purpose … [Read more...]
Deal with it!
Most big problems are ones that were ignored in hopes they would go away or magically resolve themselves. Conflict avoidance occurs in many industries. Veterinary medicine is not immune to its impact. Thus, using the FIGHT strategy to deal with issues before they grow is likely helpful. Source: CharlesMarshall.net January 2017. Courage isn’t the absence of fear but the … [Read more...]
Toxic teams hurt patient care
Ask sales reps about their in-practice or retail store experiences and you’ll likely hear about some pretty tense business settings. The dvm360 toxic team survey reveal that stressful environments not only hurt employees and dissuade animal owner visits, but the environment is harmful to animals as well. Source: Vetted, February 2017. Toxic veterinary teams are a problem, … [Read more...]
Software and gadgets enhance work and play
Technology plays a tremendous role in how animal health pros manage their days at work and home. This article reviews technology advancements that include drone security, video doorbells and key finders. It is followed by good automotive-related news and hacks. Source: Repertoire, February 2017. Pages 50-53. … [Read more...]
March issue of JAVMA
There continues to be a lot of attention paid to probiotics. Among the papers in this issue is Use of probiotics in small animal veterinary medicine. Animal health pros will appreciate it as well as with the others presented. Source: JAVMA, March 2017. (abstract access only) … [Read more...]