In a fun and informative retrospective, Pork’s JoAnn Alumbaugh reviews the history of pig confirmation and the societal influences that shape a hog as we know them today. Source: Pork, August 10, 2017. Genetics, diet, marketing trends and once more, consumer tastes, continue to evolve so the composition of modern pigs evolves as well. Pig farmers now consider all of the … [Read more...]
U.S. Court of Appeals puts gray wolf back on endangered list
The debate about whether or not to list or delist the gray wolf from the Endangered Species list will likely bring new legislation and further definition to managing endangered species. Still, the recovery of a nearly extinct predator has been a remarkable wildlife management process. Source: Drovers Cattle Network, August 2, 2017. Currently there are Republicans and … [Read more...]
6 reasons salespersons win or lose a sale
Research by Steve Martin dug into sales effectiveness. The project goals were to understand how customers perceive the salespeople they meet with, explore the circumstances that determine which vendor is selected and learn how different company departments and vertical industries make buying decisions. Source: Harvard Business Review, June 23, 2017. Martin shares six key … [Read more...]
Enjoy work more by caring less
For work-obsessed Americans, the thought of caring less about our work is practically heretical. Yet, many of us are working more than ever, enjoying it less and finding less fulfillment from the work we do. So, it might be time for a radical change in our attitude. Source: Quartz, August 9, 2017. There are many ways to train yourself to care less about work. Sure, you … [Read more...]
Richest salespeople share 5 key habits
Whether you sell in a traditional, carry-the-bag mode, a retail setting or a professional services business, there are key habits that most top-earning reps use regardless of industry: They prioritize quality over quantity They only sell to the top If it doesn't make them money, they don't do it They understand the difference between outcomes and to-dos They … [Read more...]
Sales is all about doing
You can apply Jeffrey Gitomer’s perspectives on acting on what you know. In sales, “thought conversion” is critical. Convert the lessons you hear, the things you observe, and the things you know and believe to be true, into positive action. He shares seen keys to convert listening and knowing into doing. Source: Ingram’s Magazine, November 2016. In your personal … [Read more...]
National Relaxation Day; did you know?
Who knew? Sean Moeller founded National Relaxation Day in 1985 as a fourth-grader. In an interview with Valerie Monson in The Des Moines Register, he suggested people shouldn’t do anything of real value. Cleaning and real work are not part of relaxation. This series of articles will give you ideas for relaxing. Source: Bottom Line Insider, August 14, 2017. Here are some … [Read more...]
Effective opening statements help make meetings matter
The number of producer meetings I have attended over the last two decades are innumerable. Unfortunately, most have been a waste of your time and a waste of your company’s money unless your sole objective was to create goodwill. If you have watched the mergers and acquisitions in our industry, you know that goodwill is the value of a business not related to assets or … [Read more...]
How to leave work on time
Jennie Maier shares her scheduling technique that helps manage time proactively. For those not into strict time planning, she also shares some easy-to-do starting steps. Source: The Muse, August 2017. The trick to making this work is sticking to the schedule after you’ve created it. To be honest: There have been plenty of days when I’ve had to change it up. But overall, … [Read more...]
Gain more experience in less time
We all recognize the importance of job and life experience. Yet, for many new leaders, experience can be hard to come by. Naphtali Hoff shares ways to shorten the normal timeline of gaining experience in today’s fast moving employment and leadership environments: Go for training Volunteer Find a mentor/peer group Read/watch leadership experts Reflect and take … [Read more...]
NAVTA bi-weekly topics
As lobbying continues for veterinary technicians to be called veterinary nurses, NAVTA returns to topics for its members in this edition. We found the reference to Should electronic pet records be accessible online? an interesting read and another issue-rich platform to discuss. Source: NAVTA Animal Health Bi-Weekly, August 15, 2017. … [Read more...]
Research examines prejudging clients’ ability to pay
Veterinarians and their team members are renown for “judging the size of a client’s pocketbook.” This skill is often associated as a reason for a lack of compliance to product recommendations as well as routine visits. But, a study recently published in the Journal of Personality and Social Psychology posits that the face alone might provide clues to someone’s social class, … [Read more...]
Emoji is the new universal language
We definitely live in the digital age. Our lives are interconnected in a virtual world, with people we have often never met. The overwhelming majority of the world’s computer-literate users now use Emoji as a daily necessity. It adds levity, emotional expression and personality. Source: Linked In, August 5, 2017. Emoji is more than just happy or sad faces. It has real … [Read more...]
Blanket training aids in dog comfort
Have blanket, will travel. A blanket can help dogs handle adventures away from home shares, Karen London, PhD. It is a technique used commonly with service dogs that helps them relax. With training, the blanket indicates to the dog where to sit or lie down. Source: The Bark, July 24, 2017. Once a dog has been to multiple places and happily goes to lie down and stay on his … [Read more...]
Introduce yourself via email the right way
Introducing yourself via email requires finesse and a little strategy to stand out among the other emails in an inbox. These six steps help make the process easier. Source: Grammarly, July 31, 2017. Your goal is to create a connection with an individual, so you want your greeting to be personal. Always use their name. Make sure it’s spelled correctly and avoid using … [Read more...]
Beat the mid-summer slump
Unless you’re on vacation, dragging yourself into the office during the summer can sometimes feel like the last thing you want to do. It’s not just because the weather is perfect and you couldn’t imagine spending the entire day indoors. Sure, the office might be the last place you want to be because your colleagues are gone, and your productivity might feel like it hinges on … [Read more...]
Social media snapshot as a stunning infographic
Social media, a name we once gave for a platform such as Facebook, has become difficult to define. Constant iterations expand and grow how social media is used. Those trends include the growth of live streaming, messaging apps and conversational commerce. Source: Mashable, August 2017. It’s meant to remind the viewer that social media is about the people in the center of … [Read more...]
August 15 JAVMA ready for study
From the news section: A fatal neurologic disease is raising the possibility of local extinctions of Western deer and elk herds. In other news, disagreements over information sharing, technology, and privacy have hindered progress on how to track horses on a wide scale, although microchipping advocates say this approach provides an ideal solution. Source: JAVMA, August … [Read more...]
Call me. Please!
If you’re one who prefers texts, emails and emojis, it’s likely time to use your phone’s keyboard to call coworkers, customers; even suppliers. In this CEO’s experiment, it turns out that effective phone calls save time, uncover clear direction and yes, tighten relationships. Source: Fast Company, August 1, 2017. What I found was that particularly for more nuanced … [Read more...]
Manage negative feedback
If you’re not getting negative feedback from time to time, you are not pushing your limits. Negative feedback is a fact of life and some negativity is especially personal and biting. So, being able to manage those situations in a respectful and effective manner is important to your overall success. Here is a classic illustration. Source: Inc., June 2017. I've written … [Read more...]
Assertive or aggressive; it’s a fine line (includes video)
It is not always easy to identify truly assertive behavior. This is because there's a fine line between assertiveness and aggression. People often confuse the two. Source: Mind Tools, August 1, 2017. Being assertive means finding the right balance between passivity (not assertive enough) and aggression (angry or hostile behavior). It means having a strong sense of yourself … [Read more...]
How we search continues to change
Marketing a practice has really changed. Instead of putting an ad in the yellow pages and making sure the phone number is correct in the white pages, a hospital now has to be found on multiple platforms and be accessed in a variety of ways. These areas need to be managed on a constant basis. Source: MWI Messenger, August 2017, page 21-22. The next leap in accessing and … [Read more...]
Don’t apologize. Do this instead.
Excessive apologizing can take away others' confidence in you as a leader. Instead, practice moves like thanking people for waiting if you are late to a meeting rather than saying, “sorry,” writes Judith Humphrey. Avoid apologizing before giving bad news so you don't reinforce the negativity of what you will say, and focus on solutions rather than feeling sorry for not being … [Read more...]
Badass barrel racer has inspiration for us all
When you’re having a rough day or trying to master a task for the umpteenth time, don’t sweat it too much. Simply go at it again. That’s the suggestion from Amberley Snyder. A broken back caused by a pickup wreck when she was 18 years old left the barrel racer and roper in a wheelchair since 2010. It hasn’t slowed her down. She shared her story with attendees of the 2017 Ag … [Read more...]
Why sitting at your computer all day can wipe you out
If you’re conscious, your brain demands your energy and lots of it. Using your brain takes real, honest, physical work — it’s just not visible to us the way using our muscles to exercise is. Source: Science of US, July 19, 2017. Because we’re more likely to get sick after period of heightened mental exertion, too, it’s important to treat mental fatigue with the same care … [Read more...]
Is technology being used counterproductively? (audio program)
In this thought-provoking audio interview, David Allen ( Getting Things Done® ) talks with Dr. Theo Compernolle, a doctor with a 35-year background in medicine, psychiatry, teaching and research. His most recent book is Brain Chains. Source: Getting Things Done®, July 13, 2017. You’ll find this interview to be educational, and perhaps challenging, as you learn that we may … [Read more...]
Coaching: Help other success
Since I was a good salesperson I would work with my reps and close more deals for them. After six months of running ragged closing deals without improving the total district sales, I realized that once again I had misinterpreted the trainer’s advice. For the first time in my life, I began to see the real value of coaching as a skill that helps others succeed. Source: Vet … [Read more...]
Office hugs require etiquette
Workplaces are seeing a rise in hugging culture. Hugging is a social minefield, says Kara Deringer. Context is all-important. Source: BBC News, July 20, 2017. Not everyone's so keen on the idea of hugging. Deborah Wallsmith, an assistant professor of anthropology says that the graduations of hug discomfort depend upon nuances, relationships, and personal … [Read more...]
Great leaders focus on one important thing
We preface our comments reminding animal health pros that in any given interaction any one of us may be the leader. Results come from great teams, and great teams start with a strong coalition. If you know relationships could be your key to getting ahead, but you’re struggling to get them right, read what Joel Garfinkle shares about how coalition building can help you succeed … [Read more...]
All of us need to be in sales (video)
Sales is that five-letter word no one wants to mention. But, John Baldoni makes a case for everyone to consider sales as a reflection of you, your work and your commitment to customers. Source: SmartBrief, July 14, 2017. Re-framing sales then means re-thinking what you do. Very basically, consider sales as everything you do for a client -- service, execution, follow up and … [Read more...]