Commentary Often seen shouting “You’ve got to fight for your right to par-tee,” Kansas City Chiefs Tight End Travis Kelce is a unifying figure on and off the NFL gridiron. Unique personalities that click with staff and reflect corporate branding have a substantial business impact, especially when, like Kelce, they are also highly competent. In these two articles, … [Read more...]
Packaged Facts – pet industry is now “omnimarket,” not just “omnichannel”
Combining retail and pet services is becoming more common, according to Packaged Facts Pet Services in the US, 2nd Edition 2023. At the consumer level, franchising can combine some of the advantages of local, operator-owned with corporate efficiencies. At the industry level, franchising exemplifies how the pet market has entered a new era of multiple-front competition driven in … [Read more...]
New in 2022-2023: Drug approvals, indications and generics
NOTE: It is difficult to keep track of what’s coming, what got approved in other countries and what has been approved for use in the U.S. When reviewing the 2023 approvals, we thought a few were missing only to find them on the 2022 list. Both years are linked here. Jim Budde, PharmD, RPh, DICVP, highlights some of the key drugs recently approved for the treatment of small … [Read more...]
IBPSA Fast Bites – December 11, 2023
Fromm family’s Danielle Opetz, Pet care accessibility, longevity drugs to extend dog lives, small business insurance, APPA’s acquisition of online education and conferencing platform, small business sales trends and more . . . Resources to remember: IBPSA Infectious Disease Cleaning Standards Thrive Master Group for facility owners and general managers via Zoom, … [Read more...]
Worth a Glance – December 14, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, 2023. Link. Most read posts from the December 7th AHD Bulletin – Pay attention to others. They’re not thinking of you. Link. Lapsing client numbers increasing. Link. The average pet owner has 72 “pet panics” per year. Link. ============================================ Top 10 veterinary … [Read more...]
Controlling livestock diseases could reduce GHG emissions
Sick critters increase greenhouse gas emissions. Vaccination and better management increase production outcomes and ease burdens on the environment, according to a study, published in One Health Outlook. Researchers analyzed emissions caused by some of the most damaging, but preventable, livestock diseases around the world, including foot and mouth disease and PRRS. . . . … [Read more...]
American Angus Association releases cow longevity prediction
Expected progeny differences have been applied to improve the genetics of beef cattle for almost four decades. The new Functional Longevity research expected progeny difference trait’s purpose evaluates how long Angus cows will stay in the herd and how many calves they will produce. At its most basic, functional longevity looks at how long a sire’s daughters will stay in the … [Read more...]
Which U.S. pet owners spent the most on pet food in 2022?
Baby boomer pet owners spent the most on pet food, but Gen X was close behind, and their level of pet food spending rose the most from 2021 to 2022. Source: PETFOODIndustry, December 6, 2023. Link. … [Read more...]
Altering a colleague’s treatment plan without judgment is an art (podcast/video)
Alyssa Watson, DVM, and Beth Molleson, DVM, discuss the often delicate subject of altering long-term treatments or medications for patients without implying previous approaches weren’t consistent with the current evaluation. . . . re-evaluating a pet's treatment plan requires tact and consideration for the client and the owner . . .” Source: Clinician’s Brief, Veterinary … [Read more...]
Keeping it simple
These invaluable tips for success are thought-provoking. But the real question is, do we apply this advice practically to improve our situation? Source: Inc., November 20, 2023. Link. Investing in yourself is the best thing you can do.” INSIGHTS: If you are the smartest person in the room, you are in the wrong room. … [Read more...]
Discussing pet insurance with pet owners
Includes Complimentary Commercial content An AVMA policy encourages proactive pet insurance education, writes Ricky Walther, DVM. As more research is published on how the overall quality of pet care is enabled, practice teams need to be better prepared to get clients on board. In the articles below, Walther, the chief medical officer at Pawlicy Advisor, shares ways to … [Read more...]
ABCs of instrument care
All instruments require proper point-of-use care and diligent inspection EVERY time they are used, writes Rick Shultz. He shares proven best practices including a handy ABCs infographic. This article is good content to review at a team meeting. Consider asking a sales representative or senior veterinary technician to facilitate the discussion. Instruments are expensive … [Read more...]
Underutilized and underappreciated
Editor’s note. It is common to get a call from Wendy Hauser, DVM, to discuss a recent experience or something that has been on her mind. Using vet clinic staff to the fullest is often a part of those discussions. Improving the use of veterinary technicians requires helping them work at the top of their credentials, BUT without hospital leaders advocating for, cultivating … [Read more...]
Cat Friendly Practice improves feline visits and laboratory testing, diagnoses increase
Keeping with the paradigms of business process measurement, a team of researchers compared Cat Friendly Practices with non-CFP control practices to determine whether CFPs had an increased proportion of clinical visits, number of visits per cat per year and inclusion of diagnostic testing. The results are compelling and support the CFP disciplines. The average revenue per … [Read more...]
Wallet share is growing in Chewy’s autoship customer segment. Yes, wallet share!
Commentary The paradox of pet owner spending remains perplexing. However, Chewy’s successes show the convenience of sourcing a wide range of inventory online and a growing comfort with the services. On one hand, nearly two-thirds of pet owners say inflation has made it more difficult to pay a surprise vet bill and they’re nervous about rising prices of vet costs, … [Read more...]
Forbes list of the world’s most powerful women
The Forbes 2023 Power List was determined by four main metrics: money, media, impact and spheres of influence. It includes political leaders, the heads of major companies and more. Each of these 100 women are helping to shape the policies, products and political fights that define our world. Barbie is 100th on the list. Source: Forbes, December 5, 2023. Link. … [Read more...]
Milking robots increase management effectiveness
Ninety percent of the time when I’m working with farms, their challenges are not robot-related, writes Andy Lenkaitis, despite perceptions that dairy workers will lose knowledge of the individual cows. Robots deliver a consistent milking experience for the cow, offer more schedule flexibility and help dairymen focus on being a cow person again.” Source: AG Proud, September 5, … [Read more...]
Pros, cons of using darts in cattle management
While pneumatic darts can be helpful in some settings, Rhonda Brooks’ article shares the reasons why darts are not chosen by producers or veterinarians. She provides a good review of dart use, benefits and risks worthy of review by animal health pros and their clients. Source: Drovers, November 30, 2023. Link. … [Read more...]
One third of dogs have a behavior issue, study shows
Zazie Todd, PhD, shares results from a Danish study suggesting we need to pay more attention to behavior issues in dogs. The most common issues were related to fear and disobedience, which included jumping up, barking and not coming when called. Aggression was reported less often in this study than in other studies and was typified by actions toward other dogs, not … [Read more...]
Cold weather nutrition for hard-working dogs
Includes Commercial Content One thing often overlooked in the gun dog care equation is cold-weather nutrition. Working farm dogs experience similar needs. Top-quality dog food plays an important role in fueling performance and in fueling warmth and can’t be understated during cold weather. Seth Bynum, DVM, shares perspectives on the Purina Body Condition System to help … [Read more...]
Weese: Paxlovid use in dogs? No evidence, many concerns.
Scott Weese, DVM, responded quickly to media rumors about Paxlovid used to cure a dog with respiratory disease. Paxlovid is an antiviral that we know basically nothing about in dogs. We don’t have dosing or safety info, don’t have evidence that the respiratory disease we’re encountering in dogs is caused by a virus that’s susceptible to Paxlovid. So, I don’t see its use being … [Read more...]
PACCC to host canine respiratory webinar featuring Dr. Jen the Vet
Jenifer Chatfield, DVM Dipl. ACZM, Dipl. ACVPM, will discuss the latest on canine upper respiratory infections, a case-based exploration of CIRDC and share some little-known pearls of information to help animal care pros better address those pesky coughs and educate pet parents. Live webinar, Thursday, December 9, 2023. 8:00 p.m. EST. Register <Link>. This webinar has … [Read more...]
Reducing environmental ‘paw print’ aim of new recycling program
VetCycle, a national recycling program designed by TerraCycle, provides disposal of personal protective equipment, plastic food packaging and pet products waste items commonly found in veterinary practices, animal shelters and labs. VetCycle uses the Zero Waste Box program to recycle the most common waste streams found in veterinary and animal care settings. Most pet products … [Read more...]
Oral health opportunities for groomers and pet care pros
Commentary with references to sponsored content Oral health is one example of where groomers can have a significant positive impact, writes Kara Burns, MS, MEd, LVT VTS. We agree. In addition to groomers, boarding and daycare personnel have increased access to pets and pet owners to educate and reinforce the importance of regular oral care. Many progressive pet care pros now … [Read more...]
Collars remain crucial for dogs and cats
Carly Fox, DVM, offers good advice on the importance of collars and collar identification. Pet parents might believe that with the prevalence of microchips, their animals don’t need a collar but animals that wear them are typically perceived as being owned. Information on the collar makes contacting the owner easier than finding someone to read a chip. Source: Inverse, via … [Read more...]
IBPSA Fast Bites – December 4, 2023
Rover purchased by Blackstone, pet brain surgery may be an area of development, mind mapping, Veterinarians without Borders expands brand to include North America, actress Linda Blair’s efforts to save dogs, customer lifecycle automation, separation anxiety in pets and people, Purina’s grants for more human-animal bond research and more . . . Source: IBPSA Fast Bites, … [Read more...]
Responding to upsetting emails
How you respond to unsettling emails speaks volumes about your maturity, emotional intelligence and business savvy, writes Elizabeth Danziger. She shares a five-step process to follow to plan a reply beginning with avoiding taking it personally and delaying an immediate response. Source: HBR Ascend, November 29, 2023. Link. INSIGHTS: Danzinger’s process would make a good … [Read more...]
Becoming an agile learner
Learning agility is an essential skill for individuals and capability for organizations, but it doesn’t happen by accident. Agile learners can approach the uncertainty and change in their roles and careers with confidence, knowing their insights and talents will help them succeed in new situations. Learning agility is the skill of learning from experiences so you can succeed … [Read more...]
Lapsing client numbers increasing
ICYMI. Lapsing patients, defined as patients who haven’t been to a veterinary practice in 14 to 18 months, increased significantly per practice between January 2020 and July 2023. Rising overall prices, housing costs and interest rates have resulted in lower consumer confidence which may be reasons pet owners are delaying veterinary health care. Findings from the forthcoming … [Read more...]
Stop assuming introverts aren’t passionate about work
Introverts are equally capable of experiencing passion as extroverts, they just express it differently. The authors of new research found that regardless of their actual level of passion, extroverted employees are perceived as more passionate than introverts which often drives substantial inequities in the workplace. Society often assumes that the only way to be passionate is … [Read more...]













