Complimentary Commercial Content Veterinary teams often dread the question, “Which insurance do you recommend?” Pawlicy Advisor is a tool that provides accurate and transparent information about multiple pet insurance companies to help pet owners compare and choose the insurance benefits that best fit their pets specific needs and budgets best. Regardless of the insurance … [Read more...]
SUPERZOO’s new logo represents business with fun
We are delighted to unveil SUPERZOO’s new logo, which perfectly captures the vibrant spirit of the event and our dedication to continually elevate the pet retail experience.” - Mike Karsting, WPA Source: Pet Business, August 15, 2023. Link. SUPERZOO is underway August 15th through 18th at Mandalay Bay in Las Vegas. … [Read more...]
Animal rights groups bring in more than $800M annually
Nearly one-third of animal rights extremist attacks documented in 2022 targeted farmers and food workers, putting them and animals in danger, according to reports from the Animal Agriculture Alliance.* The major animal rights extremist groups like PETA are effective fundraisers and acquire millions of dollars annually to support lobbying efforts, public relations campaigns and … [Read more...]
IBPSA Fast Bites – August 14 , 2023
Animal actors idled by Hollywood strike, pet expense inflation growth, cost-cutting strategies during slow economy, overcoming small business challenges and more . . . Source: IBPSA Fast Bites, August 14, 2023. Link. … [Read more...]
Tale of two work-life preferences
Referring to a recent Gallup survey, Julia Lyons-Ryle opines on balancing expectations and communication for two categories of workers, the splitters and the blenders. Splitters prefer a clear separation between work and life, while blenders would rather blend work and life throughout the waking hours. Managers need to set clear expectations with employees so the working world … [Read more...]
Health economist; increasing number of drugs in short supply (video)
No drugs at any price? Geoffrey Joyce, PhD, believes the escalating drug shortage problem illustrates a major shortcoming of capitalism. He says the problem boils down to the nature of the pharmaceutical industry and how differently the markets for brand and generic drugs operate. Current shortages include widely known drugs such as the antibiotic amoxicillin; the heart … [Read more...]
Discourse on rewarding A performers while hoping for Bs
James Heskett lobs a topic for consideration in this article. He expresses the hypocrisies that occur when leaders hope for collaboration and teamwork for the benefit of the organization but provide incentives for individual performance. . . . we speak of the desirability of good long-term business performance, but almost all incentives, especially those imposed by markets, … [Read more...]
Understanding the role of the practice manager
Carolyn Becker CVPM, SPHR, SHRM-SCP, CVT, brings her own experiences to this overview of the complexities of being a veterinary practice manager. She asserts the role of a practice manager varies wildly between hospitals, and from day to day. Plus, any task that does not clearly fall to someone else usually lands on the practice manager’s shoulders Balancing the needs of the … [Read more...]
Building rapport with questions
When the customer has answered that initial question and you have acknowledged their response, the next appropriate follow-up question is, “And what else?” Source: Vet Advantage, December 2022. Link. By asking “what else” you are demonstrating that you really do care, and the customer is more likely to reveal the real issue. INSIGHT: ALWAYS acknowledge the customer’s … [Read more...]
Yellow’s exit predicted to raise overall shipping rates
Commentary The cost of fulfillment is a considerable factor in what veterinary clinics and retailers pay at the point of sale especially when measured as a percent of net income versus gross sales. In recent weeks we have urged animal health pros to consider improving replenishment planning, adjust inventory levels and to better understand how the cost of moving products … [Read more...]
New pet food label guidelines approved by AAFCO
Under new dog and cat food label guidelines pet food will soon have nutrition labels similar to human food. The labels approved by the Association of American Feed Control Officials will list ingredients, nutrition facts, plus handling and storage instructions to improve consistency and inform consumers. Source: Pet Food Processing, July 31, 2023. Link. The association is … [Read more...]
Climate connections
Across our planet, animals and the diseases they carry are shifting to accommodate a globe on the fritz, writes Zoya Teirstein. She shares concerns about a warming planet, pathogens and diseases. Source: AP, Grist, July 18, 2023. Link. Across the planet, animals — and the diseases they carry — are shifting to accommodate a globe on the fritz. And they’re not alone: Ticks, … [Read more...]
Pet benefits a desired trend in employee retention
Nearly half of Gen Z and millennials would be more likely to stay at an employer that offered pet benefits according to a survey by Nationwide. The benefits they want include: 40 percent: Pet insurance 29 percent: Paid time off to care for a pet 27 percent: A pet-friendly office 14 percent: Leave to care for a new pet, sometimes called “paw-ternity” Source: … [Read more...]
Predatory journals: caution required, says veterinarian
Commentary Lisa A. Fortier DVM, PhD, DACVS, warns veterinary and readers about predatory journals and publishers noting hundreds of thousands of articles with questionable or nonexistent peer reviews are dumped into the scholarly market. NOTE: Knowledge is power but knowledge without action can be useless <Link>. The reality Dr. Fortier shares is a primary reason … [Read more...]
Worth a Glance – August 10, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 3, 2023. Link. Most read post(s) from August 3rd AHD Bulletin – Weight stigma infiltrates work. Link. Addressing relentless licking by dogs. Link. Covetrus® expands GreatPetCare™. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
Summer bugs cost farmers and ranchers
Bug populations reach their high points this time of year. Cassandra Olds, PhD, shares the economic costs of various pests, current control methods, pesticide resistance and reminds us that sanitation is key. Summer flies, grubs, bots, deer flies, ticks, plus mosquitoes can create all sorts of problems for livestock producers. Source: Successful Farming, July 29, 2023. … [Read more...]
Heat, humidity kill hundreds of U.S. cattle during world’s hottest month
Hundreds of cattle died from extreme heat and humidity in Iowa, Kansas and Nebraska in late July. Kansas State University updated an online weather tool, Kansas Mesonet, in June to use National Weather Service forecasts to predict comfort levels for cattle a week ahead of time because day-of weather warnings are too late. They just couldn't handle the extra stress of the heat … [Read more...]
Causes of surgical site infection unclear in post-colic surgeries
Commentary Surgical site infections are a major concern regardless of the species. There are myriad articles and studies of specific surgery types and conditions. Surgery suite sanitation and infection control papers add more content to libraries. Estimates suggest that four percent to 10 percent of horses will experience colic at least once in their lifetimes. Although … [Read more...]
Bug spray with DEET is NOT safe for dogs (video)
When dogs are exposed to DEET whether it is through their skin or if they ingest it by licking their fur or licking where you’ve applied the spray, it can cause wobbly walking, shakes, seizure, diarrhea and vomiting.” - Cristine Hayes, DVM, DABT, DABVT Source: News19, August 3, 2023. Link. DEET is so dangerous for pets, the ASPCA recommends removing pets from the area when … [Read more...]
Super Zoo schedule set for August 15th through 18th
North America’s largest pet retail event in Orlando, Florida, will draw as many as 20,000 attendees and more than 1,100 exhibitors. Produced by the World Pet Association, it is a comprehensive marketplace to debut products, reveal bestsellers, as well as management and e-commerce solutions for pet retailers. Source: World Pet Association. Link. Includes video (0:46) With … [Read more...]
PIDA’s board approves new strategic plan, value proposition
The Pet Industry Distributors Association has set new goals for the coming years that include retailer education and advocacy on behalf of everyone in the pet care community. The plan is to provide ways to connect manufacturers, distributors and retailers in the supply chains. Source: Pet Product News, August 2023. Link. INSIGHTS: We noted the strategy names smaller … [Read more...]
IBPSA Fast Bites – August 7, 2023
Postbiotics making inroads in pet foods and supplements, AI use by European pet techs, bonus programs for small business, approves new label regulations for pet food and more . . . Source: IBPSA Fast Bites, August 7, 2023. Link. … [Read more...]
Head the warning . . . AI captures ALL
A recent discussion among media writers included a warning - artificial intelligence captures everything and does not discern what is real or fake. Therefore, heed the warning before jumping on your soapbox to bloviate before double-checking facts. Source: Media group discussion, Animal Health Digest team. … [Read more...]
Yes, animal chiropractic is a thing
Commentary Having a conversation* with Dr. O (William Ormston, DVM) is mind-expanding. He is a veterinarian with a passion for exploring, learning, teaching and sharing the benefits of animal chiropractic, a branch of physical medicine. We are pleased to share this recent article. For a four-legged animal to move correctly, it requires every bone, muscle, ligament, tendon … [Read more...]
Kudos for Texas A&M University Veterinary Emergency Team’s pop-up vet clinic results
A free pet clinic manned by a staff of about 80 was part of the annual Operation Border Health Preparedness in the Rio Grande Valley of Texas. It is a sparsely populated area and one of the more economically-distressed regions where high unemployment rates and low per capita income make the expense of pet care hard to meet. One thousand, twenty-two house pets, mostly dogs, … [Read more...]
Work-life balance is the wrong goal
To James Kerr’s way of thinking, life is never in “balance.” Sometimes work needs to take top priority, sometimes family does and sometimes we need to take the top spot for ourselves on the importance list. He favors work and life integration. Work and life integration involves finding ways to harmonize and blend your work responsibilities with your personal life in a way that … [Read more...]
Hauser: Client relationships with veterinary team critical to positive practice experiences
Wendy Hauser, DVM, shares the importance of client relationships with the practice team. She says effective reminder systems and efficient hospital operations aren’t enough. Clients want a practice team who treats them and their pets as individuals and works to create a partnership. Hauser’s advocacy and guidance could be represented by CVRP instead of VCPR, denoting the … [Read more...]
Viticus Group announces time-sensitive WVC Annual Conference early registration price
Complimentary Commercial Content Early registrants for the 2024 WVC Annual Conference can take advantage of a limited time $96 registration price. Registration sales open on September 6th. The 96th WVC Annual Conference will be held February 18th through February 21st, 2024 at the Mandalay Bay Convention Center in Las Vegas. Source: Viticus, WVC press release, … [Read more...]
Engagement for boomers: What they want, how to give it.
Commentary Employers can no longer expect a new hire to build tenure. The total separations rate of U.S. jobs is 47.2 percent as of 2021, including voluntary and involuntary turnover. Additionally, age influences attrition rates with millennials twice as likely as boomers to quit their jobs. All things considered, workers nearing retirement age are good candidates to fill … [Read more...]
Building trust from the start: Why first impressions matter
Commentary We’re all selling something although not all of it goes onto an invoice. Perhaps it is seeking a raise or better hours, an extra day of PTO, trading for a new car, finding qualified buyers for the last three puppies out of a litter, getting support for a service club event or helping our child sell the last two cases of cookies, we’re all selling … [Read more...]

















