A must-read Today’s pet parents want to be active participants in decisions about their pets’ health, not passive recipients of one-time services. Chewy Health’s Mita Malhotra asserts that practices that prioritize long-term partnership over episodic service often see stronger patient health outcomes, deeper trust and greater lifetime loyalty from clients. Nearly 82 … [Read more...]
Great teams are the foundation of success
Chewy Health* President Mita Malhotra shares the attributes she believes are essential for leaders as they seek to build teams that drive growth and create experiences that keep customers coming back. Her key assertions include: Build trust daily by encouraging thoughtful questions, offering autonomy, supporting growth and allowing room for mistakes. Front desk staff … [Read more...]
Chewy Health pledges $1 million to new Chewy Health & Lincoln Memorial University Applied Learning Center in Clay County, Florida
During a groundbreaking ceremony, Chewy Health pledged a $1 million donation in partnership with Lincoln Memorial University to support the construction of an innovative educational space within the Clay County’s new Animal Services building in Middleburg, Florida. Source: Clay County Florida, May 27, 2025. Link. The new Clay County Animal Services building is expected to … [Read more...]
ACVIM, MentorVet and Chewy Health to launch mentorship program for new diplomats
MentorVet Lead is the result of collaboration between The American College of Veterinary Internal Medicine, Chewy Health and MentorVet, an organization that uses evidence-based approaches to empower veterinary professionals. Source: BusinessWire, March 25, 2024. Link. The program is tailored to meet the specific needs of new ACVIM Diplomates and was initially developed to … [Read more...]