Treating calf scours requires more than a one-approach-fits-all treatment plan. Keith Poulsen asserts that the source of calf scours changes over time. He cites three main causes of calf scours and presents the importance of diagnostics to sort out whether the cause is a bacteria, virus or parasite. Source: Dairy Herd Management, May 10, 2019. Link. Poulsen identifies these … [Read more...]
75 things you didn’t know about beef
Whether you’re an old cowhand or have never seen a live cow, you’ll enjoy this list of 75 things about beef. Compiled by the Noble Research Institute in celebration of its 75th anniversary, you’ll be amazed at how beef positively affects our daily lives. Source: Noble Research Institute, October 9, 2020. Link. Since 1945, the Noble Research Institute has supported farmers … [Read more...]
Rat bomb. . . eeekk!
Colder weather and the ongoing harvest are signals to button up buildings, businesses and residences to keep out rodents. Chris Bennett shares the destructive capacity of rats in detail from his interviews with a rodentologist known as the Rat Czar of New York City. It conjures images from the 13th century legacy of the Pied Piper of Hamelin, Germany. . . . any hole where a … [Read more...]
Disease du jour: Eastern equine encephalitis
Disease Du Jour content is sponsored by Merck Animal Health EEE is one of the most dangerous diseases on the planet for both horses and people," said Maureen T. Long, DVM, PhD, DACVIM, of Eastern equine encephalitis during her Disease Du Jour webinar/podcast. She emphasizes the role of veterinarians in surveillance of EEE in protecting humans, including the importance of … [Read more...]
What ever happened to COHAT?
Opinion In INSIGHTS a year ago I wrote this: Establishing COHAT language could help build veterinary dentistry. Mixed practices can take the lead by applying the acronym in a multi-species environment and including COHAT assessments as a line item on invoices and vet records. Moving away from labeling oral care as dentals made sense then and still does.” Source: COHAT is … [Read more...]
Dr. Jen translates Covid-19 and pets!
Complimentary Content Covid-19 is the latest topic on Is this a thing? hosted on YouTube by Jenifer Chatfield, DVM, Dipl. ACZM, Dipl. ACVPM. She works through a review of coronaviruses and discusses SARS-CoV-2. She addresses the common questions from animal owners and reviews recent papers about animal to animal infections. Source: Dr Jen the Vet, YouTube. Link. Chatfield … [Read more...]
Help for communicating the cost of care
Complimentary Content Pet owners are frequently surprised at the cost of veterinary care. This is partly because veterinary teams are reluctant to proactively discuss the cost of a lifelong commitment to pet ownership. Further, there is a distinct difference between price of care versus cost of care over the life of the pet. Wendy Hauser, DVM, shares how being proactive … [Read more...]
Bricks and clicks; veterinary technology comes of age
Nearly a year before the onslaught of the Covid era, Bob Lester, DVM, wrote, “We are moving from bricks to clicks. Consumers are insisting, and we had better listen.” Quoting Abraham Lincoln, he advocated adopting emerging technologies sooner than later. Source: Today’s Veterinary Business, February 2019. Link. Bricks have and will continue to serve a purpose, but bricks … [Read more...]
2 powerful words to empower animal owners
We received overwhelming responses to Kirk Augustine’s opinion post last week. He reflected on what he heard during veterinary tech week and identified a primary impediment blocking the full use of certified veterinary technician skills < link >. He also shared a spoiler alert for the two powerful words referenced here. Source: Animal Health Digest. Link. Asking “WHAT … [Read more...]
Opening a conversation
If you find yourself starting conversations with, “How are you?,” Bill Murphy, Jr.’s column will help you. Because it turns out there is a solid argument for why choosing a different phrase could subtly improve the ways that other people perceive you. Source: Inc., October 10, 2020. Link. Most of the time, you don't ask "How are you?" because you actually want the other … [Read more...]
Radical empathy part of 5: Other ways to rethink customer experience
Bridget Brennan’s Forbes article dovetails with discussions from the AVMA 2020 Economic Summit Day 1 theme, Transformation through Collaboration. Richard R. DeLuca, Jr., executive vice president of Merck, and president of Merck Animal Health, emphasized “getting comfortable with being uncomfortable” and “listening to the customers’ experiences.” Brennan said innovating your … [Read more...]
Virox® webinar: Recommended operational changes for veterinary practices
Sponsored Content TODAY, Thursday, 22 Oct, 2:00 p.m. EDT: Register here: LINK. Join Virox® Animal Health for a free webinar featuring a panel of four business operations advisors. They will outline human resources, OSHA safety, infectious disease and management changes for the veterinary practice 2020-2021 during Covid. Source: Virox® Animal Health. Link. Topics will … [Read more...]
The secret to talking about yourself
Jim Anderson, PhD, offers tips for sharing your personal story and how you became successful. While his article is focused on a public address, the context fits virtual interactions, as well. Your personal story often comes up when meeting someone new. Having it organized in Anderson’s three parts will help other’s learn about you without sounding like you’re bragging. . . . … [Read more...]
How to care for senior horses
By age 15, most horses have reached their senior years. They generally live longer than most domestic animals. Their use and lifestyle affects the way they age. A longer lifespan increases the need for enhanced animal health services and screenings as equine patients age to achieve animal health goals. . . “ Source: MWI Animal Health, October 16, 2020. Link. Here are a few of … [Read more...]
The problem with overdiagnosis
David Ramey, DVM, believes that overdiagnosis is a growing problem with horse medicine and it is mentioned more and more frequently in human medicine. Otherwise stated, just because a doctor can make, or try to make a diagnosis, doesn’t mean a diagnosis is always necessary. Review Ramey’s thoughts. Then decide for yourself if, when or how overdiagnosis is a possible customer … [Read more...]
Best dog clippers for professional groomers
Getting pets groomed is often part of holiday planning. For pros, this may mean thinking about updating clippers. The editors at Breeding Business say there is no single best product but several dominate the market for great reasons. They share a look at their top 10. Source: Breeding Business, July 24, 2020. Link. The features that matter most when picking the best dog … [Read more...]
Table Talk to provide information about canine genomic testing in veterinary practice
Complimentary content DNA testing options are continuously being developed for dogs and adoption of the technology is on the rise. Veterinarians can now use genomic testing to screen for common, actionable disorders to anticipate health issues and enable preventative care. Join Lindsey Kock, DVM, and Lauren Thorne of Neogen® for a free RACE CE approved Table Talk: … [Read more...]
Petco launches Vital Care Wellness Plan
"Petco's Vital Care Wellness Plan is the latest offering in our mission to improve the lives of pets and pet parents. With Vital Care we are offering critical, everyday services, from nail trims and teeth brushing to vet care, in a way that has never been done before - all in one accessible destination." - Ron Coughlin, Petco CEO. Source: Rural Marketing News, October 12, … [Read more...]
Leadership is often not pretty
Many consider leadership an art and sometimes that art is imperfect. The market changed and you did not see it coming. That new hire turned out to be all style and little substance. Regardless of the specifics, mistakes happen, and Jason Aten’s article may help you manage them. Source: INC, October 10, 2020. Link. One of the most challenging parts (of leadership) is that you … [Read more...]
Impediments to empowerment
OPINION National Veterinary Technician’s Week was filled with celebrations, acknowledgment and for me, discovery. Participating in two virtual roundtables encompassing virtual care and veterinary technician use, common threads became apparent as I listened: Veterinary teams are taxed and running on fumes Workflow and staffing models are in continual flux, including … [Read more...]
Writing advice for science types and using an editor is important
Scholarly writing has a reputation for obscurity and obfuscation, says Josh Jones, who shares novelist Cormac McCarthy’s editing advice. His straightforward counsel is an invitation for writers of all kinds to remind themselves of the fundamental principles of clear, compelling and communicative prose. Scientific papers also rely heavily on jargon, overly long, … [Read more...]
But I have corn to harvest
Complimentary Content This beef producers’ excuse resonates across the corn belt this time of year when approached by livestock veterinarians wanting to schedule herd work, “. . . but I have corn to harvest!” W. Mark Hilton, DVM, PAS, DABVP, shares his experiences with delayed cattle work and the economics of working cattle ahead of harvest. The best day of the year to own … [Read more...]
Content for dog owners
Animal owners are full of questions. If you don’t believe it, monitor one of The Bridge Club Pets sessions or videos < link >. Our industry supports more than 150 publications targeting animal owners, all of which compete for their eyes and their dollars. The scope of social media has progressed considerably beyond Dr. Google. We share the following information for dog … [Read more...]
Debunking pet food myths and misconceptions
Ryan Yamka, PhD, challenges the World Small Animal Veterinary Association guidelines and pet food recommendations. He calls for an update to fill gaps and provide proper security for those recommending pet foods. This statement motivated posting Yamka’s article, “Based on WSAVA guidelines, a pet food company only needs to provide a complete nutrient analysis for one formula … [Read more...]
Dr. Jen translates dog diarrhea and new puppy musts
Complimentary content Two new YouTube editions of Is this a Thing? are now available. Jenifer Chatfield, DVM, Dipl. ACZM, Dipl. ACVPM, talks about new puppies and dealing with diarrhea in her initiative to help pet owners understand veterinary jargon and be more comfortable communicating with veterinarians. Source: Dr Jen the Vet, YouTube. Link to YouTube channel. … [Read more...]
How to start a fight with a client
Louis Dunn turns customer experience training upside down from what to do to what not to do. She shares phrases staff members use that can kill your client service and make a client feel as if you are trying to make them angry and start a fight: Our policy is . . . We have been really busy . . . Press 1 for…Press 2 for…Press 9 to repeat these choices . . . … [Read more...]
The future of veterinary telemedicine
Complimentary Content Roger Redman, DVM, and president of American Association of Veterinary State Boards shares his perspectives on telemedicine. He believes telemedicine isn’t just a part of the veterinary future, but that it guarantees the profession has one. He discusses VCPR, the expanded use of telemedicine platforms to facilitate access and the potential for dedicated … [Read more...]
Disinfecting or just cleaning? Contact time MATTERS!
Commentary With news media reporting a resurgence of Covid-19 infections this fall, it is time to revisit contact time. Best practices say to remove dirt then disinfect. But if the disinfectant used does not remain wet for the duration of its contact time, we are essentially just cleaning. Considerations in your community Conversations this week with the head nurse of … [Read more...]
Celebrating veterinary technicians, nurses and assistants
Commentary This week our industry acknowledges the efforts of veterinary technician. Since 1993, National Veterinary Technician Week has taken place the third week of October. Its objectives recognize veterinary technicians are critical to the day-to-day function of veterinary practices and play vital roles in preserving animal health and welfare. Often tireless champions … [Read more...]
What you wear while working matters
It’s true how you look affects how you work. Science backs it up. Researchers studying the links to what work clothes people wear, brain activity and productivity have found dressing up for work improves performance. They’re now paying attention to how this applies to Zoom-type meetings. Source: Wall Street Journal, September 20, 2020. Link. “Just putting on [formal] clothes … [Read more...]