Job seekers have enough on their plates without having to dodge fraudulent job ads and recruiters. Even LinkedIn, one of the most reputable job search platforms, isn't safe from scams . . . and it's up to job seekers to learn how to apply with caution, writes Paola Peralta. Exercising caution and verifying job postings are essential steps in finding legitimate employment … [Read more...]
You ARE a potential leader and in sales!
A clinic’s success is not dependent on one or two people. Everyone working together influences the customer and the staff. The most successful clinics encourage and support leadership skills throughout their organizations. Source: Repertoire Magazine, April 2024. Link. Leaders are determined by their followers. No committed customers. No sales … [Read more...]
Worth a Glance – April 25, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 18, 2024. Link. Most read post(s) from the April 18th AHD Bulletin – NAAVR launched to elevate, support veterinary client service pros. Link. Solitude. Link. Top beef cow counties in the U.S. Link. ===================================== Scientists say animal consciousness needs a … [Read more...]
How to become more confident at work
Confidence is reflected in the way that you talk about yourself, your work and your predictions about whether you will succeed at new tasks. That communication ultimately affects whether other people accept your ideas and choose to engage with you. Art Markman shares a few things you can do to make yourself more confident in the long run including: Know your strengths … [Read more...]
When procrastination is productive
When genuinely more important things interfere with side projects, procrastinating on the side project is the correct thing to do, writes Scott Young. He shares the important distinction between maintenance activities and aspirational goals asserting achieving goals is an optimization problem. Source: Scott H. Young. Link. Productivity isn’t throwing out all your existing … [Read more...]
How perfectionists can get out of their own way
Perfectionism can be a double-edged sword, writes Alice Boyes. She shares five ways perfectionists can self-sabotage in the workplace: Struggling to make decisions or take action Worrying excessively about sunk costs Avoiding challenges to avoid failure Applying their high standards to others Ruminating about weaknesses, mistakes, and failures Source: … [Read more...]
Logic and emotion
A better understanding of the dynamics of decision making will lead to more productive client conversations. Source: Vet Advantage, October 2023. Link. Attitudes are the road map for decisions. <BQ> “The good news is that attitudes translate into actions, and that is something you can see in your customer’s body language, hear in your customer’s voice, and … [Read more...]
How to build (and rebuild) trust
Harvard Business School Professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it. She shares her experiences dealing with a large corporate team and how to apply that learning in organizations. If we can learn to trust one another more, we can have unprecedented human progress.” Source: TED2018. Link. (14:56) … [Read more...]
Worth a Glance – April 18, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 11, 2024. Link. Most read post(s) from the April 11th AHD Bulletin – Words are important. Link. Insects on farm animal menus. Link. whiskerDocs® 2nd patent: Integrated animal health records. Link. ===================================== 16 compliments you didn’t realize are actually pretty … [Read more...]
NAAVR launched to elevate and support veterinary client service pros
To support, empower and advocate for professionals who create exceptional veterinary client experiences, industry veterans Jill Clark, DVM, Debbie Boone, CVPM, and Rhonda Bell, CVPM, PCM, CDMP, seek to elevate the client service path as a viable and rewarding career within veterinary medicine. Source: North American Association of Veterinary Receptionists, April 4, 2024. … [Read more...]
NOMV seeking 2024 annual awards nominations
Not One More Vet announced that nominations are now open for the NOMV Annual Awards. Nominations are due June 1, 2024. Several awards exist in the Individual Category and also the Group/Activities. Winners will be announced via a virtual awards ceremony in September 2024. The Gala Awards will be notified in advance and awarded at the Gala in Chicago on October 5, … [Read more...]
Title protection for vet techs, next week on The Bridge Club
For veterinary technicians and our industry, titles are confusing state by state. Join Heather Prendergast, RVT, CVPM, SPHR; Beckie Mossor, RVT; Sam Geiling, RVT and Shannon Nowak, LVT, RVT, to discuss the state of title protection for veterinary technicians April 24th in a Bridge Club virtual discussion on Zoom. Registration is free. Source: The Bridge Club. Link. … [Read more...]
Addressing vaccine hesitancy with animal owners
Providing a commentary on vaccine hesitancy, Lori Kogan, PhD, shares research-backed cognitive biases that can affect pet owners’ vaccine decisions. Beyond the analytics, she reminds animal health pros vaccine-reluctant pet owners are not stupid; they simply make poor choices based on their fears and biases. She recommends veterinary teams learn to adapt their vaccine messages … [Read more...]
The hidden risk of letting AI decide – losing the skills to choose for ourselves (video)
Sharing dangers of outsourcing decisions to AI, Joe Árvai, PhD, says AI is mere keystrokes away from making people even less disciplined and skilled when it comes to thoughtful decisions. He recognizes the potential benefits in cybersecurity, health care and finance, where complex models and massive amounts of data need to be analyzed routinely and quickly. Still, Árvai warns … [Read more...]
Americans sleeping less, more stressed
Highlighting disturbing sleep and stress trends, Gallup shares Americans are sleeping less and are less satisfied with the amount they sleep. Gallup polling and other research show a strong connection between sleep, stress and overall health. The decline in sleep and the increase in stress levels in the U.S. are consistently worse for younger women than for men and older … [Read more...]
How to make better career decisions
Timothy Yen offers a practical, five-step framework to focus on what’s important when making big career decisions. He emphasizes feelings and values, what matters most to yourself and other people, objectively considering realities versus assumptions and then shares how to put it all together. Source: HBR Ascend, May 2021. Link. … [Read more...]
Solitude
Being lonely and being alone isn't the same. There are real health benefits to spending time by yourself. Source: AXIOS, March 26, 2024. Link. Solitude can relieve stress, boost confidence, and teach us something new about ourselves.” INSIGHTS: Sometimes you need expert advice. Listen to your inner voice. … [Read more...]
Veterinarian says a receptionist has the hardest job in a hospital
The receptionist at a veterinary clinic has the most difficult job, writes Harris Fitzgerel, DVM, BS. They are the first face clients see when entering the clinic, the first voice they hear when calling, and the liaison between the back and the front of the hospital. Source: DVM 360, April 15, 2024. Link. INSIGHTS: Fitzgerel’s perspective is echoed by the recent launch of … [Read more...]
Worth a Glance – April 11, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 4, 2024. Link. Most read post(s) from the April 4th AHD Bulletin – Let’s stop calling them soft skills. They’re interpersonal skills. Leadership skills. Link. Finding joy. Link. The role of vehicle movement in swine disease transmission. Link. ===================================== Smells … [Read more...]
AAFP’s Spring into Feline Medicine eConference starts April 21st
The AAFP is bringing back its three-day virtual live CE event: Spring into Feline Medicine. Expert speakers will present a variety of feline topics in a live format with 13 RACE-approved CE credits over three days. The meeting days are on different days of the week to allow for flexibility in the schedule. Sessions will air live and will be available on-demand through … [Read more...]
Banfield survey reveals heartworm prevention rates are declining
Despite mosquitoes that transmit disease being present in all 50 U.S. states and increases in heartworm incidence in cats and dogs, a Banfield survey reveals nearly 40 percent of pet owners don’t believe their pet is at risk for heartworm disease and almost 30 percent have not put their pet on a preventive medication. Source: Today’s Veterinary Practice, April 8, 2024. … [Read more...]
The veterinary nurse’s role in heartworm testing and treatment
Veterinary nurses are the front line when it comes to discussing the frequency and necessity of heartworm testing, writes Jordan Porter RVT, VTS (SAIM). She reviews the heartworm life cycle, treating heartworm-positive patients and supporting veterinarians and practice communications. Source: Today’s Veterinary Nurse, Spring 2023. Link. Educating pet owners is a role a … [Read more...]
Words are important
There are strong words and weak words. There are resisting words and accepting words. The words you choose are a vital component to your success and these four tips will help you pick the right words. Source: BIG Think, March 27, 2024. Link. When the conversation is positive . . . using the pronoun “you” increases engagement . . . but, avoid “you” when the … [Read more...]
Buckle down on biosecurity: HPAI, BIAV
Mindy Ward’s title says it all, “Buckle down on biosecurity!” We’ve assembled a group of articles referencing emerging HPAI infections in non-bird species. Most notable is AABP’s renaming of the emerging cattle disease as Bovine Influenza A Virus versus HPAI followed by assertions to keep pets away from birds. There’s significant media coverage but, as we’ve learned before, … [Read more...]
Navigating the new pet care landscape
Asserting that the modern pet owner demands a more engaged, transparent and responsive veterinary experience, Aaron Massecar MA, PhD, and Kelly O’Brien share perspectives about practicing veterinary medicine in this digital and advancing technology age. They cite a study indicating online searches can strengthen the veterinary-client relationship and share the importance of a … [Read more...]
Reskilling in the age of AI
This article was awarded the 2023 HBR Prize honoring the best Harvard Business Review article of the year. The authors share the significance of the complexity and pace of technological change. Its velocity will likely require millions of workers to be not only upskilled, but reskilled. Drawing from interviews with representatives of companies worldwide that are already … [Read more...]
Worth a Glance – April 4, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 28, 2024. Link. Most read post(s) from the March 28th AHD Bulletin – Horse remains near Buckingham Palace reveal birthplace of jousting steeds. Link. Covetrus® adds next-generation, online Rx management solution to VetSuite. Link. The anti-meat discussion returns to rapid emissions reduction. … [Read more...]
Curbing gas with perennial grass
The Paris Agreement commitments to global emissions-reduction targets has elevated the discussion of methane production from cows <Link>. While some claim inaction from the livestock segment, a Minnesota study of forages contradicts those claims. Perennial forages are often praised for their ability to capture atmospheric carbon and sequester it in the soil. Now a … [Read more...]
Results from workforce needs and gaps survey
U.S. employers report challenges in finding suitable job candidates with work-ready skills to fill open roles, according to an AgCareers.com survey. Problem-solving and decision-making were identified as the areas with the most significant gaps for current employees and new graduate hires. Organization and planning skills, as well as teamwork, were also identified as … [Read more...]
Responding to an unfair job review
It happens. Sometimes we get an employment review that seems unfair. Johnny C. Taylor Jr., shares how to respond. He says to start by reviewing your company’s handbook or HR policies to see if there’s a procedure for employees to review their performance appraisals and provide feedback. Source: USA Today, March 29, 2024. Link. During the meeting stay focused on finding … [Read more...]