Protecting pets from ticks and Lyme disease seems not to be enough. IDEXX Laboratories has released internal research connecting exposure to the pathogens causing Lyme disease and ehrlichiosis to kidney problems later in life, even in animals that seemed asymptomatic at the time of the screening. Dogs with antibodies to Borrelia burgdorferi, the Lyme pathogen, were found to … [Read more...]
Employers need to get tough on sexual harassment
Employers are under pressure to address workplace sexual harassment. It is thought by many to be the most important story of an already tumultuous year. Blanket statements about a zero-tolerance policy toward sexual harassment sound good. However, executing this type of policy is a nightmare without clear standards regulating what is prohibited and how it will be enforced. In … [Read more...]
AAHA, Coffman Organization partner to improve veterinary practice cultures
The American Animal Hospital Association (AAHA) and management consulting firm The Coffman Organization (TCO), announced a collaboration to study and build stronger, healthier workplaces within the veterinary profession. AAHA and TCO are committed to bring meaningful, lasting improvements to veterinary workplace culture and enhance the overall well-being of veterinary … [Read more...]
The SIP principle for colostrum
It is well-documented that consumption of colostrum, the first mammary gland secretion from the dairy dam, is essential for low calf morbidity and mortality. It’s not quite that simple, says Maurice Eastridge, The Ohio State University. This process, called S I P, involves the: Supply of colostrum, Immunoglobulin (Ig) concentration, and Pathogens of low presence in … [Read more...]
Brush up on first aid for pets
As the weather warms, animal owners and their pets will return to parks, go camping and enjoy other outdoor activities. It is common for pets to get injured in the first months of spring and summer. Emergency treatment and first aid for them should never be used as a substitute for veterinary care. But, it may save a pet's life before the owner can get the pet to a … [Read more...]
Regain the lost art of reflection
This article has value for almost every animal health pro because of the levels of decisions we make daily. An intense focus on information processing, reaction and execution causes the quality of our thoughts to suffer, even though it may feel productive. In reflective thought, a person examines underlying assumptions, core beliefs and knowledge, while drawing connections … [Read more...]
Redefine deworming
Among all cow-calf manager’s input investments, parasite control offers some of the highest potential returns. Like so many aspects of beef production, deworming has become more complicated: There’s growing awareness that generic, calendar-based recommendations do not necessarily provide the best control in every production environment Cattle movements have … [Read more...]
Chicken farming: evolving or returning to its roots?
Over the past 160 years, consumers and poultry farmers have changed the way we care for and eat chickens. The 19th-century fancier valued the beauty of the various breeds. Most consumers now value low prices more. Kenny Googan traces the evolution of the chicken industry. Source: Countryside Daily, March 27, 2018. The evolution of the chicken industry over the past century … [Read more...]
Public support for animal rights goes far beyond dogs in overhead bins
Garrett M. Broad is a researcher who studies how society treats animals. While public outrage clings to the death of a French Bulldog in an airplane bin, Broad has been investigating what the public thinks about animals and their rights. The results show that a clear majority of people identify as animal lovers. But, not every self-professed animal lover supports full legal … [Read more...]
The vaccinations horses need
Vaccines are the most effective weapons for protecting horses against the ravages of disease. The editors at EQUUS provide an overview of how vaccinations work and how best to use them to protect horses. Articles like this are valuable for social media posts, websites and to help reinforce lifestyle protocols for horse owners. Source: Equus, March 19, 2018. The American … [Read more...]
Sponsored content – What every horse owner should know about rabies
Rabies vaccination is considered a core vaccine by the American Association of Equine Practitioners, according to Dr. Craig Barnett, Merck Animal Health. The importance of vaccinating companion animals, including horses, against rabies cannot be overemphasized. One of the scariest things about the disease is that it is one of the hardest to recognize in horses. If a horse … [Read more...]
U.S. neighborhood pet shops see amazing growth in pet food sales
Discussing a market within the market, Debbie Phillips-Donaldson, shares pet food growth in small, independent neighborhood pet shops. Pet food brands that have focused on this segment have seen sales grow 75 percent over the past five years, compared to a 1.7 percent decline for brands not focused on that channel. Of course, this means steady sales of those products for the … [Read more...]
The customer service improvement diet
In a twist on customer service improvement, Micah Solomon offers 10 things to STOP DOING that will improve your customer service. We list three of them below: Do away with unnecessary scripts Declare war on inappropriate language Stop thinking of customers as an interruption Source: Forbes, March 26, 2018. Instead of pointing out what to do to improve customer … [Read more...]
AAHA accreditation IS a BIG deal
AAHA accreditation serves two purposes. First, it recognizes and objectively certifies great veterinary practices. Second, it helps good veterinary hospitals become great ones by coaching their teams and bringing out the maximum potential and value of the practices. Since 1933, the association has charted the course for approximately 3,700 practices to achieve accreditation. … [Read more...]
The power of retention and post-sale nurturing
Sales! For many this is a four-letter s-bomb. Don’t panic. Consider how you feel when the service department calls you to see how your car is acting after a repair or when the dentist calls you to see how you’re feeling after a procedure. Consumer retention is the key to both happy customers and a healthy bottom line in any business. Source: Inc., March 19, 2018. Given … [Read more...]
Create a growth culture, not a performance-possessed one
Tony Schwartz discusses the challenges of performance cultures, the impact on employees and challenges to sustaining success. Instead he advocates a growth culture that blends individual and organizational components: An environment that feels safe, fueled first by top by leaders willing to demonstrate vulnerability and take personal responsibility for their shortcomings … [Read more...]
Rising veterinary salaries are NOT driving up the cost of care
Fred Ouedraogo, PhD, and Michael Dicks, PhD, examined the veterinarian income trends and the potential impact of multiple factors, including the demographics of today’s veterinarians, veterinary income trends and practice ownership. They determined that when accounting for inflation, veterinary incomes have actually been declining for two decades. Source: DVM360, March 19, … [Read more...]
Technology is NOT a replacement for communicating in person
Scott Mabry shares, “I believe we are in danger of slipping unaware into a blurred and frantic pattern of digital interaction while forgetting that behind these tools are human beings.” Amen! Source: Soul to Work, March 15, 2018. Despite the convenience of the quick text or e-mail, leaders and staff still need to talk in person to avoid misunderstandings and build … [Read more...]
If cats pee on the bed or couch, there’s a reason
Marilyn Kreiger writes that cats aren’t bad or purposely being naughty, nor are they seeking revenge when they urinate on couches and places we sleep. They should never be punished. There are legitimate reasons for the unwelcome behavior. Cats’ urinating in the wrong places sends a message to everyone there’s a problem that needs immediate attention. Source: Catster, March … [Read more...]
5 steps to safely remove ticks from dogs
Kate Eldredge, LVT, shares five steps to remove ticks from an animal. Note her reference about saving the tick for identification or testing. Remove the tick Clean the bite area Check for more ticks Review your preventatives Schedule blood work to check for tick-borne diseases Source: Whole Dog Journal, March 2018. It’s hard to say which is worse: running … [Read more...]
Demographic shift in pet ownership
Millennial pet ownership has surpassed baby boomers, according to a December 2017 Packaged Facts report on pet food in the U.S. The report also states that millennials account for 35 percent of all pet owners. Approximately 66.8 million households, which is more than half of U.S. households at 54.6 percent, owned pets in 2017. Source: Petfood Industry, March 8, 2018. … [Read more...]
Discount your services. Discount yourself.
Sarah Wooten, DVM, hits the nail on the head in this article. Not only do frequent discounts in the heat of the exam-room moment bring down the value of your services, they lower the value of every other veterinarian’s work. Source: Veterinary Economics, March 1, 2018. One of the most important things we can do is to charge what our services are worth. Discounting estimates … [Read more...]
Forward appointment booking; just do it!
We EXPECT to leave our doctors’ and dentists’ with the next appointment in hand. This was not a common practice 20 to 25 years ago. It took time to make that discussion an expectation rather than a suggestion. This booking concept was first proposed for veterinary practices in 2015 by AAHA and Partners for Healthy Pets, among others. There is little evidence that it is … [Read more...]
Forestripping milk cows offers many benefits
“Stripping the first three to five streams of milk prior to milking unit attachment serves three important purposes,” says Valerie Ryman, dairy Extension specialist. Forestripping, stimulates the teat for proper complete milk let down, removes the highest bacterial and somatic cell count (SCC) milk, helps milkers identify clinical mastitis and abnormalities in the … [Read more...]
Engagement, experience and relevancy highlight Bridge Club activities
We posted the sell-out results of the Bridge Club event that focused on the Veterinary Nurse initiative last week. Bridge Club founder, Catherine Haskins, summarized audience interactions and Ken Yagi’s responses for AHD: The big question asked by the community was “why?” According to Yagi, the effort started with many veterinary technicians asking how the profession could … [Read more...]
Trich is nasty and costly
Cattle producers work hard to avoid BVD and respiratory disease, but trichomoniasis can cost a lot more than treatments for these issues, often cutting the calf crop by half or more, if not corralled. Trich is caused by a tiny protozoan parasite, Tritrichomonas foetus. In cows. The parasite colonizes in the vagina and uterus. In bulls, it colonizes or lives in epithelial folds … [Read more...]
Clean up to reduce stable fly population
The manure and waste hay from a single feeding site can produce more than 1 million stable flies. On a smaller scale, the same thing happens on acreages or in backyards where manure and feces have piled up over the winter. Stable flies are also known as biting house flies and are slightly smaller than house flies. Source: Beef, March 8, 2018. Data from the “Managing Stable … [Read more...]
Rabbits die by the hundreds in Canadian city
Experts in British Columbia are advising rabbit owners to be cautious as the number of dead rabbits infected with rabbit haemorrhagic disease (RHD) increases. The disease, caused by a calicivirus is native to domestic rabbits of European origin and pet rabbits are at risk, but not other animals. “I would be very careful if I had a domestic rabbit,” said Helen Schwantje, DVM. … [Read more...]
PetIQ, Inc., opening 20 veterinary clinics in Walmart
This recent announcement begins PetIQ's plan to expand veterinary services to leading retailers following the acquisition of VIP Petcare this past January. PetIQ has plans to open more than 1,000 additional veterinary services clinics, in retail-partner locations, through 2023. Today, PetIQ and VIP serve more than 40 retail partners representing more than 60,000 … [Read more...]
Dog flu is as mobile as we are
It’s unknown how many dogs have been affected by canine influenza because it isn’t a reportable disease in the U.S. Lack of testing is one reason it’s unclear how many have the virus. Canine flu spreads in one of two ways: movement of infective dogs between communities and movement of contaminated people between dogs. So, canine influenza may be considered a lifestyle disease … [Read more...]