Face-to-face chatter with coworkers in the break room is often replaced today by streams of emails and instant messages. From these, a new form of language has emerged, one that can drastically impact our work environment; passive-aggressive communication. Sound familiar? Ayaz Nanji shares email phrases that are considered untoward.
Source: Marketing Profs, August 29, 2023. Link. The Preply study referenced <Link> is an informative read for persons who communicate a lot by email and likely text too.
A remarkable 94 percent of employees believe that a sender’s own stress or anxiety contributes to their passive-aggressive language, implying that external factors such as work pressure can influence communication styles.”