Whether you are a business owner or managing your personal life being prepared for those events that can’t be predicted is critical. Tom Seeko, CexP shares the various elements of preparedness in this article. It is a good read. Source: DVM 360, May 12, 2025. Link. The best gift to give yourself is to remove the “might-be-okay” and add certainty to your life so you can live … [Read more...]
Increasing prevalence of E. multilocularis in wild, domestic canids
The Echinococcus multilocularis tapeworm is becoming more prevalent in North America, with rapid expansion in the northeastern United States. Wild and domestic canid species serve as definitive hosts, with rodents being intermediate hosts. E. multilocularis proglottids are microscopic, making annual fecal flotations using centrifugation important for early identification of … [Read more...]
Plenty of reasons for dog wellness visits
The spring season creates endless opportunities for wellness visits. In addition to protecting dogs from vector-borne diseases, these visits actively screen for conditions dogs may mask or owners choose to ignore. This lists eight common diseases that can affect dogs and are important reasons to urge dog owners to make semi-annual visits. Actively promoting wellness visits … [Read more...]
Varroa mites, public enemy No.1 to bees
Reducing the destruction to bee colonies caused by Varroa destructor mites is a priority for beekeepers worldwide, but research reveals that improper timing of various treatments could cause more harm than good. Source: Earth.com, February 10, 2025. Link. A common mistake among beekeepers is applying treatment too early or too late in the season. If treatment occurs too … [Read more...]
Pet dental cleanings: What to expect (video)
Last week we asserted that client education was the main objective of National Pet Dental Month <Link>. Consider this video from the AVMA to support COHAT, help orient pet owners to the dental exam and treatment processes and reinforce the benefits of routine oral care in the home. Share it in social media posts or newsletters along with your own Dental Month message or … [Read more...]
Study: Dogs are an overlooked risk for antimicrobial-resistant salmonella spread
Pennsylvania State University researchers indicate household dogs are an overlooked transmission source for zoonotic pathogens like nontyphoidal Salmonella and pose a zoonotic risk for spreading antimicrobial-resistant Salmonella. Source: DVM 360, January 14, 2025. Link. A greater awareness of the risks pet dogs pose in spreading antimicrobial-resistant Salmonella, as … [Read more...]
Protecting patients from Ozempic exposure
The Pet Poison Helpline is warning clients of the dangers Ozempic and other semaglutide weight loss medications can have on pets. Reports indicate autoinjectors for pet insulin and semaglutide weight loss medications are similar and can be mixed up, resulting in giving the wrong product to a pet. It is important to store the injectors separately. Source: DVM 360, January 15, … [Read more...]
Better flooring creates fewer slip-ups
Includes Commercial References With an eye on eliminating falls and slippery surfaces, Heather E. Lewis, AIA, NCARB, AAA, discusses various slip-resistant surfaces for veterinary hospitals. Pet care services facilities have similar risks for humans and animals. Flooring is often discussed as part of Fear Free certification as well. Source: DVM 360, November 15, 2024. … [Read more...]
New definitions, recommendations for managing UTIs in dogs, cats
Kate Boatright, VMD, shares updated information related to antimicrobial stewardship, and the management of sporadic and recurrent urinary tract infections, including how the presence of bacteriuria should be interpreted and treated. Urine was once thought to be sterile, but new analyses have found numerous bacterial and fungal species exist in both human and animal urine, … [Read more...]
Veterinary technicians’ important roles in feline hospice and palliative care
It takes a clear strategy to help lead clients through the difficult stages of caring for a critically ill pet. Veterinary technicians are well-suited to helping establish an effective care plan for a hospice period and for clients after the pet’s death. Jamie Rauscher, LVT, outlined guidelines in five steps for hospital teams in a recent presentation worthy of review and … [Read more...]
Worth a Glance – October 31, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, October 24, 2024. Link. Most read posts from the October 24th AHD Bulletin – Study: dead animal disposal practices can put swine farms at PRRS risk. Link. Pet industry adapts to economic challenges, new trends. Link. Cattle traceability rule set to take effect November 5th. Link. Image … [Read more...]
Managing the shift as the growth of grain-free diets continues
Grain-free dog diets are a hot topic veterinary teams face routinely, shared Danielle Conway, DVM, CVA, VSMT, CCRP, during a session at the Fetch dvm360 Conference in Atlantic City. Austin Littrell summarizes her session here, including: Dietary carbohydrate requirements noting grains are carbohydrates, but not all carbohydrates are grains Gluten ≠ grains: gluten itself … [Read more...]
Theories on why dogs do what they do
Many dog behaviors are inexplicable, but they have meaning. Experts share some theories on why dogs tilt their heads, eat grass, lean on us and more. Animal health pros can use this article for social media or newsletters to help dog owners attempt to decipher and understand their dogs' idiosyncratic behaviors. Source: Better Help. Link. Related: Educating pet owners on … [Read more...]
Cat gut microbiome may help treat feline diseases
Sponsored Content Felines possess several unique gastrointestinal traits distinct from other companion animals, writes Hill’s Renea Creech, MS. She explores the role of some of the different bacterial species of the cat GI microbiome and their role in feline health and disease. Understanding the GI microbiome and its diverse microbial populations holds significant promise … [Read more...]
Communicating value for technician appointment fees
Wendy S. Myers, CVJ, shares ways to position veterinary technician appointments, including: Using a health assessment description for technician appointments versus exams for veterinarian appointments Listing the technician’s name on the invoice Educating front desk persons to clarify the reason for a visit to determine whether a technician or veterinarian visit is … [Read more...]
VetPulse survey seeks raw diet feedback
Nine multiple-choice questions about raw diets seek to understand preferences and choices in this expanding nutritional segment. A drawing is included to encourage participation. Source: DVM 360. Link. … [Read more...]
Smart ways to handle too much business
Tom Seeko, CExP, provides good food for thought for veterinary practices and other pet services businesses in this article. He discusses options for addressing the challenge of too much business or the alternative of the status quo. “Choices . . . most of the stress that veterinary professionals experience is due to the demands and unclear expectations they put on themselves … [Read more...]
Understanding FIP in cats
JoAnna Pendergrass, DVM, shares information for cat owners about feline infectious peritonitis, a viral disease caused by a mutated form of the feline coronavirus. She clarified the feline coronavirus is not related to the Covid 19 coronavirus. Since this article was published, a treatment for FIP has been making news <Link>. Jeanette L. Maucher, DVM, shares Stokes … [Read more...]
Addressing 7 common complaints practices face
Dissent and dissatisfaction are often masked by the historical statement, “If you can’t say something nice, don’t say anything at all.” Unfortunately, such experiences lead to customer loss. Marc Rosenberg, VMD, shares how routine preemptive troubleshooting with clinic staff members help to correct complaints heard before they rise to become points of contention. He shares … [Read more...]
Keeping the bees buzzing (video)
There are so many things that can kill honey bees, says Kaitlyn Krebs, DVM, MBA, DABVP. She lectured about common diseases that affect honey bees and their hives at the 2024 AVMA convention. Krebs speaks about viral diseases that veterinarians should be aware of in caring for honey bees and tips when answering questions from beekeepers in their communities in the video … [Read more...]
Beyond getting a yes, factors that restrict adherence
A recent pet experience allowed me to watch a dozen pet owners and their pets come and go from a veterinary office. Over half of the pet owners returned to their cars and sat in the parking lot for several minutes, displaying what could be described as a 1,000-yard stare. Others seemed to share the visit results with a passenger or via a phone call. THERE IS A LOT to process … [Read more...]
Veterinary medicine and substance use
Not One More Vet’s Dustin Kieschnick, PsyD, shares the experiences and perspectives from counseling veterinary team members on substance use. Substance use in this article encompasses alcohol, cannabis, illicit drugs and the overuse/misuse of over-the-counter and prescription medicines. Source: DVM 360, May 8, 2024. Link. When substance use becomes problematic there are a … [Read more...]
Services semantics. A new name for drop-off.
Sometimes referenced as the ‘Queen of Scripts,’ Wendy S. Myers, CVJ, says day admission appointment may be a better way to position drop-off services. She also offers alternatives for wellness testing in the form of five strategies to increase compliance. Source: DVM 360, April 18, 2024. Link. INSIGHTS: Whatever descriptive language you choose, be sure the entire staff … [Read more...]
Veterinarian says a receptionist has the hardest job in a hospital
The receptionist at a veterinary clinic has the most difficult job, writes Harris Fitzgerel, DVM, BS. They are the first face clients see when entering the clinic, the first voice they hear when calling, and the liaison between the back and the front of the hospital. Source: DVM 360, April 15, 2024. Link. INSIGHTS: Fitzgerel’s perspective is echoed by the recent launch of … [Read more...]
Practicing with care for the emotional well-being of animals
Slick floors, padding for exam tables and seeing posters from an animal’s perspective were among topics when Temple Grandin, PhD, MS and Fear Free’s Marty Becker, DVM addressed Fetch dvm360 conference attendees recently. Not everyone gets to attend these events, so we’re sharing an overview from Kristen Coppock, MA. Source: DVM 360, March 17, 2024. Link. “Creating and … [Read more...]
Worth a Glance – February 1, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, January 15, 2024. Link. Most read post(s) from the January 25th AHD Bulletin – Develop an opportunity mindset. Link. How dogs understand time. Link. An update on multi-drug-resistant parasites in horses. Link. ============================================ 8 Pet supply, service businesses on … [Read more...]
Tips for discussing weight management with pet owners (video)
Hill’s Karen Shenoy, DVM, shares advice for veterinary teams when discussing a pet’s weight with clients and addressing a case of obesity with animal owners. Her guidance about working pet owners’ behaviors into proactive feeding plans and considering the inclusion of treats is excellent counsel. We reminded veterinary teams to include food and treat information in pet … [Read more...]
CDC issues warning about cat-transmitted sporotrichosis
ICYMI. Cat-transmitted sporotrichosis has emerged in Brazil as a zoonotic epidemic and major public health threat and is a concern for the United States according to the CDC. The most common form of sporotrichosis is skin infections. Infected cats will present with lesions on their face, often around their nose. Source: DVM 360, May 2023. Link. This was the most read DVM 360 … [Read more...]
Social media calendars help plan clinic outreach
Consistency, relevance and authenticity are key to fostering lasting relationships with your audience in the digital landscape, writes Adam Christman, DVM, MBA. His article is good guidance for veterinary clinic teams to help them avoid knee-jerk posting. A content calendar serves as a road map, enabling veterinary hospitals to plan their social media content systematically.” … [Read more...]
How much automation is too much?
Commentary Self-service phone options offer streamlining for businesses and customers. BUT, when these options require multiple prompts, take two minutes or more and end without the ability to talk to a human, the customer service experience suffers. Digitization provides important advancements in providing better veterinary medicine and patient outcomes, but animal owners … [Read more...]