Sponsored Content In general, veterinary practice information management software features include appointment scheduling, electronic medical records, prescription processing, reminders, client database, invoicing, accounting, inventory tracking and reports based on the data acquired ,writes William Forsey. There is no very best veterinary practice management software, … [Read more...]
Search Results for: inventory
Carriers driving early Black Friday offers
Commentary The pandemic has changed Black Friday forever. Surcharges announced in August by the largest shippers are the penalty for not selling out early. The pandemic has caused shippers to fully reassess their supply chain strategy and their carrier mix. One way that delivery services hope to deal with the holiday crush is to push retailers to ship more packages early … [Read more...]
Does your practice have a pricing problem?
In the early 1990s, a wise distribution leader faced off with a veterinarian irate over 5¢ difference in a bottle of oxytocin. He asked the vet, “. . .would your customer notice a 10¢ increase in your price on oxytocin?” Floundering, the vet answered, “no. . . but that’s not the point!” This story is a backdrop to where Karen Felstad, CPA, MS, DVM, CVPM, starts the article … [Read more...]
Grouchy clients, stressed staff, but business is growing
The VHMA’s tracking surveys are often revealing. June 2020 versus June 2019 numbers look strong, even in the shadow of a possible recession. Practices are reeling from the cumulative disruption from the pandemic but gaining ground against previous shortfalls. About 53 percent of practices never changed their hours of operation and another 25 percent did, but have returned to … [Read more...]
Pet pain points and tools for assessment
Pain! It’s one of the biggest challenges and important topics in veterinary medicine. Pets naturally avoid showing pain. Clients do not recognize pain and taking a pet to a practice likely masks pain even more with an adrenal response. Fortunately, there are now tools to identify and differentiate pain. Source: JAVMA, April 1, 2020. Link. Katie Burns shares these tools for … [Read more...]
Solve the challenge of online pharmacies
Emily Shiver, CVPM, CCFP, provides a thought-filled article about competing with online pharmacies. She focuses on using in-clinic inventory, adjusting retail prices to market prices, abandoning umbrella markups and upping customer service elements, including reminders on refills. Shiver is correct when she identifies writing a prescription for little or no money as an … [Read more...]
March 2020 – Top post review (3 of 3)
March 2020 – the month when the coronavirus feces hit the fan. Animal health pros faced the challenges and worked hard to mitigate risks while learning what changes the next day would bring. Defining essential versus non-essential was necessary to facilitate prevention of coronavirus transfer. Work-from-home mandates literally ground some businesses to a halt, forcing high … [Read more...]
Fomite control: you, me, us, them, plus where they have been
Fomite: fo-mite Noun (plural fomites) (medicine, epidemiology). def: An inanimate object capable of carrying infectious agents (such as bacteria, viruses and parasites), and thus passively enabling their transmission between hosts. < link > Media coverage, though sometimes raucous, is a necessary tool to help communicate the importance of the need for societal … [Read more...]
Recycling is broken
Waste is an enormous problem. But, recycling is the wrong solution, writes Don Norman. The real culprit in the story of recycling is failure to identify the core, underlying problem. Recycling is the symptom, he says. The underlying problem is the design and manufacturing of so much stuff that must be discarded. Recycling is a poor attempt to solve this problem. Source: Fast … [Read more...]
Dealing with procrastination
Eric Olszewski stopped putting things off when he learned to see life as one big deadline. A perpetual procrastinator, he would let time fly by until panic set in, at which point he finally buckled down and did whatever it took to get through the work he was avoiding. He learned he was suffering from too much freedom. . . . simply overwhelmed by the multitude of options in my … [Read more...]
Quiz: Proper use of gastroprotectants
Gastroprotectants, which include antacids and acid suppressants, are one of the most widely used classes of medications in veterinary medicine. Because acid suppressants and antacids are inexpensive and readily available over the counter, inappropriate use of these drugs is of great concern. Source: Clinician’s Brief, November 2019. Link. Emily Nissa Gould, DVM, MS, DACVIM … [Read more...]
Ketamine, K-holes, pony medicine and disassociation
In the past few years, ketamine has found its way back into needy nostrils, writes Anna Silman. She describes the off-label uses of ketamine over the past 50 years. A Schedule III drug for veterinarians, ketamine is still a concern when clinics are vandalized or when inventory shortages are discovered. We’re sharing this article so veterinary teams can see the attraction and … [Read more...]
Opinion: the dental divide
The holidays are a great time for veterinary teams to make some decisions about dentals < link >. Melissa Detweiler, DVM, discusses the challenges of her love/hate relationship with common oral health procedures and the conversation and marketing that go with it. Beyond the gold standard, she says are two options; skip it or treat what she can. I believe there is another … [Read more...]
Largest dairy locations shown in 2017 Ag Census
Serving the dairy industry is a big undertaking for animal health pros. The 2017 USDA Ag Census reported data on scores of ag statistics, including dairy cow inventory by county. For the first time, it included data on dairies with more than 5,000 cows. California and Idaho are tied with the most dairies with more than 5,000 cows. Texas has 25. Wisconsin and Minnesota rank … [Read more...]
Opinion – Keyboards could become obsolete with AI
Artificial intelligence (AI) seems more like an oxymoron than reality. Weird e-mails, robocalls and web pop-ups are already the products of rudimentary AI applications, as well as Siri and Alexa. Ian Heller offers considerations about AI being used in ordering and replenishment platforms. It is worth thinking about in the context of inventory replenishment and … [Read more...]
Be aware of accounts that eat your lunch
Randy MacLean explains distributors’ challenges of big accounts and the financial consequences of servicing them. It is a familiar story of top-line revenue versus cost-to-serve, fixed-cost conundrums that have long-been prevalent in animal health markets. It is also a situation common to livestock veterinary clinics and retailers that is exacerbated by ongoing consolidation … [Read more...]
Sponsored Content – Rethinking the way veterinary medicine does retail (video)
Finance expert Fritz Wood talks about the challenges the veterinary industry faces when it comes to carrying and selling products, as well as why services such as Hills to Home are worth considering. Veterinarians can ill-afford to walk away or lose a third of their business Source: NAVC Spark, April 19, 2019. Link. . . . is this (inventory business) a business I really … [Read more...]
Opinion – Fix sales team forecasting woes
Bob Suh offers plenty of insight and recommendations for fixing a sales teams’ ability to forecast. In my experiences, forecasting is also an issue for veterinary clinics and retailers, second only to the lack of inventory management disciplines. The root causes of most inaccuracies are not faulty algorithms but all-too-human behavior, writes Suh. He identifies these five most … [Read more...]
Genetic audits help dairies keep pace
Genetic audits can show whether a dairy is keeping pace with national genetic trends and where production is missing its potential due to management bottlenecks. Jim Dickrell shares the experiences of several dairymen who use genetic audits as part of their management metrics. . . . cows may have the genetics to perform at a certain level but aren’t doing so. The problem … [Read more...]
When a grooming goes bad
Charlotte Means, DVM, helps us understand how opportunistic bacteria can infect hair follicles after grooming pets. Her review includes good reminders about shampoo use, disinfecting equipment and mitigating risk of post-grooming furunculosis. The condition can occur after bathing at home, at professional groomers and at veterinary clinics. Means also provides good … [Read more...]
CattleFax predicts slower and more measured pace in 2019
David Cooper shares a summary of the 2019 CattleFax outlook he heard during the 2019 Cattle Industry Convention and NCBA Trade Show. The cattle business cycle will enter a typical slowdown as this year progresses. Kevin Good, CattleFax analyst, explained that weather and profitability drive expansion in the beef industry. Prices for the U.S. will remain relatively … [Read more...]
Petco to stop selling cat, dog food with artificial ingredients
Petco, the second-largest U.S. pet retailer is going all-natural. To a point. Representatives for the chain say that by next May, cat and dog treats and food sold at its retail locations and online will contain no artificial flavors, preservatives and colors. Company officials believe healthier foods and snacks that replace items with artificial ingredients will make up more … [Read more...]
Top 10 reasons why pets see veterinarians
The lists of top reasons pets see veterinarians don’t change much year to year, according to Healthy Paws Pet Insurance’s third annual Cost of Pet Health Care 2018 report. The report ranks the top 10 ailments for dogs and cats that triggered a vet clinic visit. With trends stable in ailment-related veterinary visits, clinics can more comprehensively plan staffing and inventory … [Read more...]
It’s time to review farm biosecurity plans (includes video)
Heavy swine disease pressure outside the U.S. is real. African swine fever, classic swine flu and foot and mouth disease are all being reported. Swine and cattle are implicated. All of these threats underline the need for U.S. producers and feed suppliers to review and increase biosecurity protocols to keep disease threats from affecting U.S. herds. The scale of dealing with … [Read more...]
VHMA says to dance with clients. PIMS data creates 8 helpful reports.
The Veterinary Hospital Managers Association (VMHA) addresses non-verbal cues in client communication. When preparing to approach a client to discuss preventive pet healthcare, prior to uttering a single word, think like a dancer. Source: Champions Corner, VHMA, September 17, 2018. Link. Familiarize yourself with these nonverbal behaviors and their impact on the client: … [Read more...]
Ensure SKUs reflect modern methods for wound treatments
September and October are good months to review standard SKUs that are often treated like staples in clinic inventories. With advancements in materials, new products and the expanding role of the veterinary nurse, make sure current SKU choices reflect the overall direction of the veterinary team. Pam Foster discusses veterinary wound management with distributor reps in mind in … [Read more...]
Change is in the air for U.S. cattle ID and traceability
A 2017 BEEF Survey says beef producers give cautious support to traceability, Burt Rutherford said as he spoke to members of the International Livestock Identification Association (ILIA) at their annual conference. This is important because at present, outside of those for various value-added programs, the U.S. doesn’t have a nationwide birth-to-consumer traceability … [Read more...]
Equine vet techs deserve a seat
Kyle Palmer, CVT, addresses the benefits of having an equine veterinary nurse to aid in planning calls, scheduling, inventory checks, call records and billing, driving and helping with on-farm calls. He makes a solid case. Source: Equine 360, June 29, 2018. Link. Hiring a trained veterinary technician isn’t an expense—it’s an investment. … [Read more...]
Cycle counting inventories
Cycle counting is a process of counting a small, predetermined set of goods and materials frequently, as opposed to completing a full physical inventory each year. The objective of cycle counting is to determine records that are incorrect, correct the cause of errors, close process loopholes and improve upon human error. Another benefit is having inventory on hand when … [Read more...]
Amazon embraces chaos for its efficiency
Amazon is an eight-ton gorilla that animal health pros watch, fear; yet use for personal purchases. Sara Kessler writes about the company’s elaborate systems that have completely redefined warehouse efficiency and customer convenience. Much of the efficiency is supported by technology, robotics and ultimately moving product to people, rather than moving people to the products … [Read more...]