On September 28th, we celebrate the 102nd birthday of Louis Pasteur by honoring his pioneering work in developing a vaccine against rabies. The anniversary of his birth has been designated World Rabies Day in remembrance of Dr. Pasteur and the millions of lives he continues to save with the rabies vaccine. Source: Global Alliance for Rabies Control. Link. Rabies is an … [Read more...]
NRF Foundation launches Customer Conflict De-escalation Training for front-line workers
The latest offering from NRF is part of the RISE Up educational training program and focuses on fostering a safe and positive environment for both retail employees and the millions of customers they serve. Source: NRF, September 23, 2024. Link. The Customer Conflict De-escalation program provides customer-facing employees with the knowledge and training to identify … [Read more...]
Survey: Only 1/3 of Americans have natural disaster plans for pets
Hurricane Helene is in the news <Link>. Floridians are prepping for her effects. Preparations for natural disasters should include pets, but as the August ’24 Talker survey reveals, many pet owners have no plans in place for their animals. This article outlines important elements of a comprehensive disaster plan for pets. It is suitable for sharing on social media, in … [Read more...]
United Veterinary Service Association panelists discuss access to care
UVSA leaders and members outlined ways they can take a proactive role in the animal health industry to improve access to veterinary care. Graham Garrison outlines interview topics from the recent USVA annual conference, the importance of access to care, the association’s upcoming initiatives and the commitment to NextGen leadership education. Source: Veterinary Advantage, … [Read more...]
Understanding the differences between transactional and relational salespeople
Commentary Anthony Iannarino’s article fits the ongoing content focused on client retention and loyalty. To appreciate his comparison, one must accept that we are all in the transaction business at some level. How we go about it differs by the situation, business category, and, in some cases, the business’s strategies. The differences between transactional and relational … [Read more...]
For consideration: It’s the things you learn after you know it all that count
While scrolling through Facebook recently, a video reel of Bill Walton, former pro basketball player and sportscaster, popped up. He describes phrases from famed NCAA basketball coach John Wooden and closes with the title of this post. The short reel and Walton’s delivery of Wooden-isms may be enjoyable, if not thought provoking. It was for me. Source: Facebook. Link. Among … [Read more...]
Mentoring: The key ingredient to successful onboarding
Commentary Onboarding has been a regular topic in AHD posts <Link>. Whether a new employee or an employee in a new location, having and implementing onboarding strategies is more than orientation. It is a valuable process that supports the time, effort and costs of finding the right person for the job. Wendy Brenes shares ways to improve new employee experiences, … [Read more...]
Pet weight survey starts October 7th, includes horses
The Association for Pet Obesity Prevention will collaborate with veterinary practices and teaching hospitals to collect and report the weight and body condition scores of dogs, cats and, for the first time, horses. Veterinary clinics interested in recording the weights and scores of patients seen during routine examinations may register at bit.ly/APOPsignup. Source: Today’s … [Read more...]
Federal bill seeks to expand HSA, FSA eligibility to include veterinary care expenses
The People and Animal Well-being (PAW) Act aims to support pet owners by making veterinary care more affordable under Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). Source: Veterinary Practice News, September 17, 2024. Link. … [Read more...]
Study estimates superbug crisis could get worse, killing nearly 40 million people by 2050
A recently published study <Link> projects the challenge of antimicrobial resistance into the future. AMR, one of the top global public health and development threats, is expected to get worse. It is driven by the misuse and overuse of antimicrobial medications in humans, animals and plants. Source: CNN, September 16, 2024. Link. … [Read more...]
JBS to transform renewable gas to sustainable fuel at US beef and poultry plants
JBS and GreenGasUSA are collaborating to collect methane from wastewater streams at JBS facilities using GreenGasUSA’s on-site upgrading systems, which can purify biogas into pipeline-quality renewable natural gas. Source: AgricultureDive, September 18, 2024. Link. … [Read more...]
Injectable iron – New science on a routine practice
Complimentary Commercial Content To prevent iron deficiency in pigs and avoid the heavy losses this can cause, iron supplementation is necessary during the first three days of life. Since the 1950’s iron supplements have been common practice, albeit with some arguments about how much and whether one dose or two is best. In this article, Wesley Lyons and Chris Olsen, of … [Read more...]
4 considerations for more efficient, productive farm calls
Veterinarians tell some of the most comical stories about making farm calls when producers have told them they’ll “have everything ready” . . . NOT! Laura Meier, DVM, shares the importance of preparation at the farm and veterinarian level in this reminder article. Communication, preparation and patience are key to helping farm calls run smoothly and quickly . . . there’s … [Read more...]
Vet care costs are skyrocketing. 8 people share their vet bill horror stories.
Commentary Deborah Vankin’s story relating pet owner experiences with veterinary care costs from survey results is not surprising. What is concerning is the bent toward negative experiences. Sadly, there is only one reference to pet insurance, especially when this month is National Pet Health Insurance Month which is promoted every year in September <Link>. Source: … [Read more...]
Explore different facets of empathy to improve client communication, earn CE
Jennifer Sperry, DVM, leads this online CE webinar and shares the different facets of empathy through storytelling, real-world examples and academic publications. She identifies some tools any clinic or practitioner can employ to activate and improve empathetic practice. Source: ASPCA® Pet Health Insurance. Link. Earn 1 Hour of RACE-Approved CE Credit. Related: Search … [Read more...]
Advocacy series popular with clinic teams
Feedback shared with ASPCA@ Pet Health Insurance field representatives reveals our advocacy series <Link> has sparked attention from clinic teams over the past several months. We’re sharing two resources available to help clinic teams engage pet owners and share the value of pet insurance with pet owners. Source: ASPCA® Pet Health Insurance. Pet insurance … [Read more...]
Top 3 retail trends driving industry transformation in 2024
Commentary Retailers are facing fundamental shifts in the rules and relationships that define the consumers’ purchase paths. At its core, retail is about delivering the right product at the right price to the right customer. The same goes for services businesses. Like it or not, digitalization empowers business models like marketplaces, direct-to-consumer and social … [Read more...]
IBPSA Fast Bites – September 16, 2024
The People and Animals Well-being Act, rising costs threaten pet ownership, Pak Social seeks to redefine pet care, what works in marketing now and more . . . Source: IBPSA Fast Bites, September 16, 2024. Link. … [Read more...]
Antelligence launches enterprise practice location database
Complimentary Commercial Content Antelligence is offering the first-ever comprehensive database of over 8,800 corporate veterinary practice locations across the U.S. Available via annual subscription with quarterly updates, the database also includes advanced insights into the corporate veterinary landscape. Source: Antelligence, September 19, 2024. Link. … [Read more...]
Nearly 50 percent of full-time workers don’t make a living wage
“Only 46 percent of those in health care make a living wage . . . generally defined as having enough cash flow to cover their monthly bills,” shares Kathryn Mayer in this article. She highlights pronounced disparities for women and people of color. Only 56 percent of full-time workers in the U.S. are making a living wage, while 44 percent are not earning enough to cover … [Read more...]
Federal court blocks FTC final rule on non-compete agreements
On August 20th, a federal district court in Texas blocked implementation of the Federal Trade Commission’s April 2024 final rule banning most non-compete agreements declaring it “arbitrary and capricious.” Source: AVMA, August 22, 2024. Link. … [Read more...]
APPA introduces new supplier membership
The American Pet Products Association’s new membership category, supplier members, hopes to connect suppliers of pet product components, ingredients, packaging, live animal companions, business services and more with top manufacturers in the industry. Source: Pet Product News, September 2024. Link. … [Read more...]
Drs. Peter Weinstein and Marty Becker honored in Kansas City
Peter Weinstein, DVM, MBA, was presented with the Distinguished Life Member Award and Marty Becker, DVM, received Pioneer Professional Award for their commitments to advancing veterinary medicine and the animal health industry. The VetPartners™ 2024 Mid-Year Conference, took place August 20–22 in Kansas City, Missouri, and was attended by nearly 100 industry leaders. Source: … [Read more...]
Virtual BEEF experience promises context
Complimentary Consider this opportunity to engage with producers or advance your understanding of production issues and practices. BEEF’s free online event September 18th features updates related to market trends and forecasts, cattle health and new technology. Among the presenters are: Glynn Tonsor, PhD Dan Thompson, PhD, DVM Russ Daly, DVM, MS, DACVPM Grant … [Read more...]
Reminder: Prioritizing veterinary technicians, a virtual conversation
The Bridge Club’s September 18th Zoom conversation seeks to advance successful paths forward for all technicians. Despite their crucial role in veterinary care, veterinary technicians continue to encounter numerous challenges, including title protection, underutilization, low compensation and high turnover rates. Join via Zoom, September 18, 2024, 7:00 p.m. – 8:00 p.m. CDT. … [Read more...]
Automation to streamline its rabies vaccination, certificate processes
GlobalVetLink has developed a solution that simplifies the creation and submission of rabies vaccination certificates and ensures compliance with state and local regulations. GVL's Rabies Vaccination Certificates eliminates the cumbersome, time-consuming tasks associated with manual certificate management, saves time and reduces errors. Source: GlobalVetLink via PR Newswire, … [Read more...]
Chewy Q2 earnings results show app use growing, net sales increase
Chewy’s Q2 earnings call highlighted six percent net sales per active customer increase, 20 million active customers, six Chewy Health clinics in operation and 13 percent more unique customers using the Chewy app. Source: Digital 360, September 3, 2024. Link. Digital Commerce 360 projects that Chewy online sales will reach $11.59 billion in 2024. Also see: Chewy sees … [Read more...]
FDA – defining VCPR, including telemedicine
The FDA recently published a Q&A page about federal requirements related to a veterinarian’s role in dispensing prescription animal drugs and establishing a veterinarian-client-patient relationship in the course of practice. The page only covers the veterinarian’s obligations under federal law. Consult state licensing boards to determine if there are additional requirements … [Read more...]
AAFCO and FDA to end longstanding MOU signaling shift in animal feed regulation
The 17-year memorandum of understanding to provide standardization to the animal food industry is ending. It allows AAFCO to look at new and innovative solutions in the ingredient space, and to seek out additional partners that can provide strong, science-based guidance to our state officials. Meanwhile, the FDA is evaluating its animal food ingredient review authorities and … [Read more...]
Eyeworm emergence in cats, dogs in the U.S.
Muscoid flies like the house fly and stable fly, along with drosophilid flies like fruit flies, can transmit eye worm nematodes in the genus Thelazia. Many eyeworm species have been identified in the United States in dogs, wildlife, horses and cattle. Heather D.S. Walden, MS, PhD, shares the discovery of Thelazia callipaeda infections in cats and explains the importance of … [Read more...]