Commentary Even before the pandemic attention deficits, Manoush Zomorodi was challenging us for being distracted by our phones. Her TED talk is worth 16 minutes of an animal health pro’s time. She has included the knowledge, voices and stories from various professionals. Consider watching the video with team … [Read more...]
KCAHC Summit emerging companies, 2023 Innovation Award recipient
Akston Biosciences, which specializes in bringing protein therapeutics through major phases of development, was selected as the 2023 Innovation Award recipient. Animal health pros who are curious about future services and advancements will find plenty to consider from the 13 companies selected to present and seek investments during the Summit. Coaches from KCAHC companies … [Read more...]
Fabian Kausche, M.S., Dr.med.vet. awarded the 2023 KCAHC Iron Paw Award
The Iron Paw award is given to an individual from research, academia, industry or government regardless of title or years of service who has provided a significant impact on or contribution to the global animal health industry. Dr. Fabian Kausche is no exception although many animal health pros may not be aware of how his leadership has driven culture, diversity, inclusion and … [Read more...]
KCAHC Summit 2023 key takeaways
In the press release linked here, the KC Corridor’s supporting team provides a summary of the #AHSummit23 including the emerging companies presentation results, the Iron Paw award, as well as key takeaways from the Insights from Top Leaders panel. The vision to develop industry potential was unscored by a focus on the health and welfare of our industry’s people. Animal health … [Read more...]
Everything’s up to date in Kansas City!
Commentary A line in the 1955 lyrics from Rodgers’ and Hammerstein’s stage show Oklahoma says, “They’ve gone about as fer as they c’n go!” They were wrong. Each year, a few more animal health pros are missing from the original group of about 100 of us that met in 2003 in a fall gathering sponsored by the Kansas City Area Development Council. From those SmartCities … [Read more...]
4 health issues for calves on pasture
Includes Complimentary Commercial Content Norbrook’s Eric Moore, DVM, shares four calf health problems for calves on pasture. His proactive assertions about preventing pinkeye, parasites, scours, and pneumonia are as applicable now as they were in the spring. Source: Successful Farming, December 28, 2022. Link. INSIGHTS: Producers in drought-affected areas are likely … [Read more...]
An integrated approach to older cat care
Includes added content referencing animal chiropractic Relating aging care approaches for humans to aging cats, Narda Robinson, DO, DVM, MS, FAAMA, shares why integrative geriatrics using patient-centered, primarily non-pharmacological approaches makes sense for felines in their twilight years. The practice of integrative geriatrics is rooted in lifestyle interventions, … [Read more...]
Pheromone diffusers can help calm cats
Pheromone diffusers can be helpful for pet owners, veterinary teams and pet services personnel to help calm cats of all ages in various scenarios. While not an end-all-be-all, pheromones can be used to help ease aggression and social tension. Pheromones are not a substitute for providing a safe, secure, and enriched environment for cats. Especially in multicat households, … [Read more...]
IBPSA Fast Bites – August 21, 2023
Report on pet insurance inflation/overall value* via NBC News video (4:33), pet prenups, creating marketing videos, little known small business tax incentives/credits and more . . . Note: 2023 Flow Business Conference registration pricing increases September 1st and the conference hotel block closes on the same day. Register here <Link>. Source: IBPSA Fast Bites, … [Read more...]
Customer experience thoughts for managers
Managing and coaching a group of people hasn’t really changed over the years. Today, however, customer experience is at the forefront of every interaction and transaction. Source: Repertoire, October 2023. Link. You just have to find out what is important to that customer and how your product/service meets that need.” – Patrick T. Malone INSIGHTS: Malone shares the best … [Read more...]
Considerations for fresh pet food diets
Pet food choices are not simple anymore. Variations include kibble size, shape, nutrition sources, canned diets and, more recently, fresh options all making calorie control a challenge for pet owners and veterinarians. Cailin Heinze, VMD, MS, DACVIM (Nutrition), shares her perspectives on some of the terms, delivery methods, marketing efforts and more in this opinion … [Read more...]
Fireside Chat with AVMA CEO Dr. Janet Donlin (video)
ICYMI. Discussing the next 40 years of veterinary medicine, Janet Donlin, DVM, and Sean Callanan, MVB, MRCVS, CertVR, Ph.D., DipECVP, FRCPath, cover wide-ranging opportunities for those entering the veterinary profession. Source: Adtalem Global Education, July 5, 2023. Link. (9:27) … [Read more...]
AAHA expanding certification standards in Asia
The American Animal Hospital Association announces the international extension of the AAHA Standards and Guidelines with new partnerships in Asia. AAHA and the Korean Veterinary Medical Association jointly announced a licensing agreement to accredit veterinary clinics throughout South Korea. AAHA also welcomed five institutions in Japan that were recently accredited after … [Read more...]
Ways to increase productivity and provide more pet care
We shared this first-of-its-kind empirical study from IDEXX in February <Link>. It delved into how veterinary teams can keep up with the escalating demand for care and grounds anecdotal evidence in data to provide steps to help veterinary practices address capacity constraints. The Practice Productivity Index reveals that clinics can save nearly 1,700 to 2,000 hours a … [Read more...]
The inside-out approach to customer centricity
Being customer-centric sounds easy but it is tough to execute well. These authors share five customer centricity models indicating there is more than one way to be customer-centric. The article is good perspective as strategies are modeled for 2024 and beyond. You can’t transform your customers’ experiences unless you align the organizational culture—especially the day-to-day … [Read more...]
Worth a Glance – August 16, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 10, 2023. Link. Most read post(s) from August 3rd AHD Bulletin – Hauser: Client relationships with veterinary team critical to positive practice experiences. Link. Less is more – Patrick Malone. Link. Work-life balance is the wrong goal. Link. Place keeper: 2023 Veterinary Conferences … [Read more...]
Foreign animal disease outbreaks on minds of producers
More than 65 percent of persons interested in swine health and production are concerned about foreign animal disease getting into the U.S. hog population based on this snapshot of a National Hog Farmer reader poll. Qualitative measurements help animal health pros identify opportunities to support producers’ prevention efforts to keep animals and the food chain safe. Source: … [Read more...]
Marketing cull cows
Cull weight and cull cow price are significant elements of profitability for cow-calf producers. Other factors amount to decisions, decisions, decisions. Do we: Buy hay? Pray for rains so pastures hold out? Sell cull cows early? Find an alternative feed source? The cull cow market is variable from one year to the next, and producers need to be flexible and innovative.” - David … [Read more...]
Insect control strategies for horse owners
Includes Commercial Content Owning and keeping horses healthy requires a significant commitment beyond time to train and ride. Alayne Blickle shares the importance of an integrated, multitiered insect control plan to combat flies, mosquitoes, midges and other insects that create nuisance and health issues for horses and their owners. Source: The Horse. Link. A successful … [Read more...]
Zoetis names 10 pet shelters receiving Apoquel® grants
Complimentary Commercial Content Zoetis For Shelters is a program that connects animal shelters with animal care through savings on Zoetis’ products to help save more pets. Acknowledging the 10th anniversary of Apoquel® (oclacitinib tablet), a grant program was announced in May for shelters that met eligibility criteria, including an annual intake of at least 100 dogs and … [Read more...]
Does the world need another dental treat? The inventor of Greenies™ says, “Yes.”
Complimentary Commercial Content Why would the well-known inventor of GREENIES™ return to the treat market after selling to MARS? Curious, we asked veterinary-publishing veteran and podcast host-for-hire Brendan Howard to interview Joe Roetheli, PhD, to find out and learn about Yummy Combs® dog treats. The result is the podcast linked here. Two things are clear. Roetheli’s … [Read more...]
Share this with pet owners when asked for a pet insurance recommendation
Complimentary Commercial Content Veterinary teams often dread the question, “Which insurance do you recommend?” Pawlicy Advisor is a tool that provides accurate and transparent information about multiple pet insurance companies to help pet owners compare and choose the insurance benefits that best fit their pets specific needs and budgets best. Regardless of the insurance … [Read more...]
SUPERZOO’s new logo represents business with fun
We are delighted to unveil SUPERZOO’s new logo, which perfectly captures the vibrant spirit of the event and our dedication to continually elevate the pet retail experience.” - Mike Karsting, WPA Source: Pet Business, August 15, 2023. Link. SUPERZOO is underway August 15th through 18th at Mandalay Bay in Las Vegas. … [Read more...]
Animal rights groups bring in more than $800M annually
Nearly one-third of animal rights extremist attacks documented in 2022 targeted farmers and food workers, putting them and animals in danger, according to reports from the Animal Agriculture Alliance.* The major animal rights extremist groups like PETA are effective fundraisers and acquire millions of dollars annually to support lobbying efforts, public relations campaigns and … [Read more...]
IBPSA Fast Bites – August 14 , 2023
Animal actors idled by Hollywood strike, pet expense inflation growth, cost-cutting strategies during slow economy, overcoming small business challenges and more . . . Source: IBPSA Fast Bites, August 14, 2023. Link. … [Read more...]
Health economist; increasing number of drugs in short supply (video)
No drugs at any price? Geoffrey Joyce, PhD, believes the escalating drug shortage problem illustrates a major shortcoming of capitalism. He says the problem boils down to the nature of the pharmaceutical industry and how differently the markets for brand and generic drugs operate. Current shortages include widely known drugs such as the antibiotic amoxicillin; the heart … [Read more...]
Discourse on rewarding A performers while hoping for Bs
James Heskett lobs a topic for consideration in this article. He expresses the hypocrisies that occur when leaders hope for collaboration and teamwork for the benefit of the organization but provide incentives for individual performance. . . . we speak of the desirability of good long-term business performance, but almost all incentives, especially those imposed by markets, … [Read more...]
Highlights from the Agricultural Media Summit
The Agricultural Media Summit took place July 30th through August 2nd in Palm Springs, Calif. The nation’s largest gathering for ag media is a joint meeting of Agricultural Communicators Network, Livestock Publications Council and Ag Media Council. A few highlights from the event mirror the challenges animal health pros face. First, the panel discussion, “How Different … [Read more...]
Understanding the role of the practice manager
Carolyn Becker CVPM, SPHR, SHRM-SCP, CVT, brings her own experiences to this overview of the complexities of being a veterinary practice manager. She asserts the role of a practice manager varies wildly between hospitals, and from day to day. Plus, any task that does not clearly fall to someone else usually lands on the practice manager’s shoulders Balancing the needs of the … [Read more...]
Building rapport with questions
When the customer has answered that initial question and you have acknowledged their response, the next appropriate follow-up question is, “And what else?” Source: Vet Advantage, December 2022. Link. By asking “what else” you are demonstrating that you really do care, and the customer is more likely to reveal the real issue. INSIGHT: ALWAYS acknowledge the customer’s … [Read more...]