Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 4, 2025. Link. Most read posts from September 4, 2025 AHD Bulletin – A habit of daily learning pays off. Link. A customer is a transaction. A client is a relationship. Link. 2025 AAHA One Health guidelines: Navigating cross-disciplinary partnerships. Link. New World screwworm webinar … [Read more...]
What is natural disaster clustering? Why does it matter for the economy?
As a follow-up to our August 5th post, “Climate disasters devastating to small businesses” <Link>, we’re sharing this research about disaster clustering. The article is worth considering by animal health pros with significant fiduciary responsibilities or those who lead expansion decisions into new geographies. The authors share the way in which overlapping natural … [Read more...]
Feedback, a valuable part of the culture
What if feedback wasn’t something to fear but instead something to offer? A tool for growth. A sign of respect. “Silence doesn’t keep people,” writes Heather Prendergast, RVT, CVPM, SPHR. “It makes them feel invisible.” Source: Today’s Veterinary Business, August 1, 2025. Link. If production is the only thing you measure, you miss the big picture, and you will burn out your … [Read more...]
A customer is a transaction. A client is a relationship.
In Mike Figliuolo’s article, “11 Commandments of Outstanding Client Service,” he emphasizes moving from having customers to having clients, solve versus sell, and being on time. It’s a good reminder for animal health pros at all levels and worth reviewing. Source: thoughtLEADERS, LLC, LinkedIn, August 27, 2025. Link. … [Read more...]
IBPSA Fast Bites – September 2, 2025
2025 IBBY finalists named, Virginia feedback needed on proposed regulations for animal boarding establishments, pheromone-based pet wellness webinar was well attended, more information about opportunities at The Forum and the August 28th Animal Health Digest Bulletin. Source: IBPSA, September 2, 2025. Link. … [Read more...]
2nd edition of the Purina Institute Handbook of Canine and Feline Well-Pet Nutrition
Complimentary Commercial Resource This edition of the Purina Institute handbook is a valuable resource for veterinary team members and animal health pros alike. Authored by 54 experts from around the globe, it is dedicated to the nutritional management of healthy dogs and cats with the objective to provide unbiased, science-based information. Acknowledging advocacy potential … [Read more...]
National Pet Health Insurance month is here
Sponsor Content September is Pet Health Insurance Month. It is a great time to explore how pet insurance can be a game-changer for pet parents and veterinary professionals alike. It’s more than a safety net; it’s a way to ensure pets get the care they need without financial stress. Now through September 30th, connect with an ASPCA® Pet Health Insurance representative to … [Read more...]
Pet dental care: Evolving for convenience and better health
Includes Commercial Content The pet dental and oral care segment is expanding beyond the traditional bone-type products for dogs, writes Lindsey Beaton. She says dog and cat owners are more educated on the importance of oral care and are interested in making dental care more convenient. The trends are giving rise to supplement chews, powders and functional foods. Science … [Read more...]
Dryden breaks down how parasite preventives work
Michael W. Dryden, DVM, MS, PhD, DACVM, emphasized the importance of proper administration of parasiticides as well as consistency to prevent heartworm disease during his Fetch KC keynote lecture. He reviewed macrocyclic lactone activity and the importance of timing to be effective. Discussing resistance, Dryden emphasized doing a better job, as there may be factors causing … [Read more...]
When rescue isn’t rescue: The problem with saving horses from kill pens
There’s a lot to think about in Allison Bowling’s letter to the Paulick Report editor here. From her experiences with the differences in how horses are represented, she opines on comparing ethical rescue versus exploitation. In small animal rescue, she writes, euthanasia is a devastating but real consequence of the overabundance of unwanted pets met by limited capacity for … [Read more...]
Dung beetles combat flies; insecticide overuse harms beetles
Another conundrum in the war against flies. Insecticides often used to kill face flies on cattle can be effective. But, they may increase the problem by killing dung beetles that naturally control the flies. Cornell University researchers have been studying how differing ingredients in feed-through insecticides impact beetle numbers. They offer their perspectives and share … [Read more...]
PRN Pharmacal announces award program for veterinary technicians
PRN Pharmacal launched this program to celebrate and honor the vet techs who exemplify "PRN" – Professionalism, Resourcefulness, and Necessity – in their work. This award will focus on credentialed veterinary technicians in the animal healthcare industry within veterinary hospitals, shelters, and clinics and provide financial support that can be used toward continuing … [Read more...]
Worth a Glance – September 4, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 28, 2025. Link. Most read posts from August 28, 2025 AHD Bulletin – KC Animal Health Corridor Summit and initiative posts. Link-1 and Link-2 July VetWatch® commentary. Link. Everyone’s a coach. Link. Recognizing the early signs of joint disease (video). Link. The joy of sharing life … [Read more...]
20th annual Summit showcases startups, industry leaders, future of animal care
Snoretox captured the 2025 Animal Health Summit’s Innovation Award for its promising therapy, modeled after Botox therapy, to treat brachycephalic obstructive airway syndrome, a condition that affects short-snouted breeds. The innovations panel spotlighted feline medicine, telehealth and AI as forces that will affect clinical practice and reshape veterinary care. Keynote … [Read more...]
KC Corridor launches campaign to attract new talent into animal health
The KC Animal Health Corridor unveiled a new Workforce Campaign at the annual Summit that addresses the talent shortage in the animal health industry head-on. The Workforce Campaign challenges the common misconception that animal health careers are limited to veterinary medicine. Commenting about the talent gap threatening our industry’s future, Kimberly Young, president of … [Read more...]
July VetWatch metrics
Commentary The July VetWatch® commentary indicates practices are doing a good job of managing visit revenue when presented with pets. It is no surprise that pet owners express concerns about rising veterinary services costs and pet food prices, especially when higher spending on essentials, affordability of healthcare and overall consumer prices keep rising (2.7 percent in … [Read more...]
The joy of sharing life with a dog or cat comes with a solemn responsibility
Commentary Routine diagnostic tests for dogs and cats are the secret arsenal to uncover hidden threats early and protect a beloved companion’s future, according to this article. Secret arsenal? Simply that “secret” is used should raise eyebrows among animal health professionals. Secret? . . . Whose fault is that? Can clients name the two or three diagnostic tests their … [Read more...]
Everyone’s a coach
We don't do our friends, colleagues and loved ones a favor by coddling their smallest impulses, enabling repeated behavior that's dumb or annoying, or letting silence foment mystery and misunderstanding. Source: AXIOS, August 18, 2025. Link. Assume positive intent…often they didn't intend it the way you thought . . . BUT TELL THEM!” INSIGHTS: TELL THEM because … [Read more...]
ALEC adopts resolution in full support of veterinary telemedicine
The American Legislative Exchange Council adopted a resolution in full support of veterinary telemedicine. Notably, the resolution states: 1) veterinarians should be allowed to practice to the full extent of their professional training through telehealth, and 2) no laws or regulations should require a client and patient to meet a veterinarian in person before they receive a … [Read more...]
IBPSA Fast Bites – August 25, 2025
2025 IBBY finalists named in six categories, Forum room block reservations extended through September 2nd, IBPSA staff announces weekly Zoom hours, more and more dogs and fewer and fewer children in Spain spawns luxury pet hotels, Mississippi is number 1 in heartworm infection rates, followed by Louisiana, Texas, Alabama and Arkansas. Plus the August 21st AHD Bulletin, which … [Read more...]
How and why to make friends at work
From the CEO down, having a friend at work correlates to higher engagement levels, according to this article. Healthy and strong social connections there are essential for individual and societal well-being, and necessary to enhance employee retention, drive innovation and increase revenue. Source: Fast Company, August 16, 2025. Link. In a world where the lines between … [Read more...]
Doodle mania has become a billion-dollar business
Despite the assertions of people like Emma Milne, BVSc, FRCVS, to reduce extreme conformations in dog and cat breeds <Link>, the doodle craze continues to drive interest, breeding experiments and value. We’re sharing Allie Conti’s article sans graphics, which describes how crossbreeding poodles with other breeds has created a billion-dollar business. It’s a long read, but … [Read more...]
Preconditioning pay$
A quote from a March 2022 post remains top of mind, “Preconditioning starts when the calf hits the ground.” It’s truly a “Begin with the end in mind” statement. Many preconditioning articles can be found in the AHD archives <Link>. It’s no surprise to see the topic in media several times a year and considering a calf’s economic value, it is no wonder. In this article, … [Read more...]
Brakke Consulting, Trone Research and Consulting announce market research JV
Combining Brakke and Trone research creates a strategic combination of their individual market research businesses. The two companies have more than 50 combined years of animal health consulting and market research expertise. Effective August 22, 2025, the new joint venture will operate under the name Trone Research and Consulting. Source: Trone Research and Consulting, … [Read more...]
Worth a Glance – August 27, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 21, 2025. Link. Most read posts from August 21, 2025 AHD Bulletin – Many problems with extreme conformation in dog and cat breeds. Link. 8 Gen Z habits that make others say, “Huh?” Link. Time management or prioritization? Link. Expert views on the importance of recordkeeping. Link. … [Read more...]
New tool helps clarify pet insurance decisions for owners
Animal Health Digest introduces a “Pet Insurance Guide,” a tool designed to save time, advance pet health insurance conversations, and highlight its benefits for clients, their pets, veterinarians, and their teams. The free, non-commercial PDF is available here. Link. AHD’s Pet Insurance Guide helps animal pros easily take pet owners through the “who, what, when, where, and … [Read more...]
Expert views on the importance of recordkeeping
Imagine a team meeting at a veterinary hospital. The leader says, “Today, let’s discuss our medical records, why, not how, we do them and make sure they are a positive element of the client’s experience.” The why needs to provide context as well as content. This article is a good resource for that discussion. Source: Clinician’s Brief, July 2025. Link. … [Read more...]
8 Gen Z habits that make others say, “Huh?”
Most members of Generation Z, born between 1997 and 2012, are now in the workforce, bringing their own approaches, just as Millennials, Generation X and Boomers did before them. The Washington Post gathered some of its Gen Zers and had them explain their approach for a piece that will help you understand this demographic cohort. Source: The Washington Post, August 19, 2025. … [Read more...]
Time management or prioritization?
Includes Commentary Time management in animal healthcare isn’t about squeezing more hours out of the day – it’s about spending the hours you have on what moves the needle, writes Brian Sullivan. His focus is on salespeople, but the guidance is universal. He asserts that it’s not time that’s scarce, it’s your focus. Agreed. Source: Veterinary Advantage, April 2025. … [Read more...]
How to give compliments and criticism for a happier work life
Researchers found that on the highest-performing corporate teams, members gave 5.6 compliments for every criticism of their peers versus 2.8 criticisms per compliment on low-performing teams. Author Arthur C. Brooks, PhD, reveals the importance of feedback, whether positive or negative. When well thought out and genuine, both can be productive. Source: Big Think, August 13, … [Read more...]