Opinion, Sponsored Content from Addison Biological Laboratory, Inc. Last week I asked the question, “What ever happened to COHAT?” an acronym Comprehensive Oral Health Assessment and Treatment. The logic made sense and leads to reasserting the need for in-home oral health to be presented as a priority. Dental exams are a component of COHAT often required more frequently … [Read more...]
Finding someone who will choose to work for you
Complimentary Commercial Content Our industry needs more animal health professionals, especially ones who can work as veterinarians and veterinary nurses and techs. But, what does your employee wanted ad represent? is your ad all about you? Or does it express why someone will enjoy working for you? It's a Job ad, not a Job description!” That’s the premise of the … [Read more...]
FBI and DHS issue warning about ransomware, cyberattacks on hospital systems
Sponsored Content Cyberattacks don’t recognize borders, says Clint Latham, JD. Anytime health care industries are put in the cross hairs of cyberattacks, it also encompasses veterinary practices. He shares perspectives, outlines risks and discusses how to reduce possible damage. Source: Lucca Veterinary Data Security, October 29, 2020. Link. Also see: FBI warns … [Read more...]
Maybe we don’t need so much Zoom
Zoomed out? Beyond the social connections made during Zoom calls, most activities can be done by leaders, discussed in chat or dealt with by email. Yet, organizations are defaulting to virtual meetings instead. Zooming has taken over too many calendars. This article shares a flow chart to help answer the question, “Should this be a meeting?” Source: NOBL Academy, November … [Read more...]
GPOs in veterinary medicine
VHMA’s September Insiders’ Insight survey asked managers about their participation in group purchasing organizations and associated benefits. About 43 percent of the practices that are members in a GPO just belong to one group while the others belong to two or more. More than half of those practices that belong to GPOs have done so for more than four years; the rest have joined … [Read more...]
Turn curbside customers into loyal clients
Commentary Tony McReynolds shares results from an appropriately robust discussion with industry consultant Josh Vaisman, CCFP, MAPPCP (PgD). Truly, curbside services are uncharted territory for veterinary teams. While no one really knows exactly what works and what doesn’t, I believe the secret sauce is as close as the treatment foo-foo coffee customers get at Starbucks. … [Read more...]
VVCA series addresses telemedicine questions, challenges
Responding to feedback from veterinarians, veterinary techs and nurses, the Veterinary Virtual Care Association created a series of short videos by Mark Cushing, founder and managing partner of the Animal Policy Group, and co-founder of the VVCA. In the first video he reviews the policies that govern veterinary telemedicine. His focus is on the basics of the veterinary client … [Read more...]
Coccidiosis a nagging old problem in swine
Appearing like hot melted parmesan cheese, coccidiosis scours start in pigs around 7 to 14 days of age. Give it a starting point in a barn and soon many more litters show up greasy. In my experience, I've seen pretty high morbidity, up to 90%, but low mortality and very few cases that I have pigs actually die from <coccidiosis>. It is more likely <pigs> are … [Read more...]
Diagnostics important with bloody calf scours
Treating calf scours requires more than a one-approach-fits-all treatment plan. Keith Poulsen asserts that the source of calf scours changes over time. He cites three main causes of calf scours and presents the importance of diagnostics to sort out whether the cause is a bacteria, virus or parasite. Source: Dairy Herd Management, May 10, 2019. Link. Poulsen identifies these … [Read more...]
75 things you didn’t know about beef
Whether you’re an old cowhand or have never seen a live cow, you’ll enjoy this list of 75 things about beef. Compiled by the Noble Research Institute in celebration of its 75th anniversary, you’ll be amazed at how beef positively affects our daily lives. Source: Noble Research Institute, October 9, 2020. Link. Since 1945, the Noble Research Institute has supported farmers … [Read more...]
Rat bomb. . . eeekk!
Colder weather and the ongoing harvest are signals to button up buildings, businesses and residences to keep out rodents. Chris Bennett shares the destructive capacity of rats in detail from his interviews with a rodentologist known as the Rat Czar of New York City. It conjures images from the 13th century legacy of the Pied Piper of Hamelin, Germany. . . . any hole where a … [Read more...]
Disease du jour: Eastern equine encephalitis
Disease Du Jour content is sponsored by Merck Animal Health EEE is one of the most dangerous diseases on the planet for both horses and people," said Maureen T. Long, DVM, PhD, DACVIM, of Eastern equine encephalitis during her Disease Du Jour webinar/podcast. She emphasizes the role of veterinarians in surveillance of EEE in protecting humans, including the importance of … [Read more...]
What ever happened to COHAT?
Opinion In INSIGHTS a year ago I wrote this: Establishing COHAT language could help build veterinary dentistry. Mixed practices can take the lead by applying the acronym in a multi-species environment and including COHAT assessments as a line item on invoices and vet records. Moving away from labeling oral care as dentals made sense then and still does.” Source: COHAT is … [Read more...]
Dr. Jen translates Covid-19 and pets!
Complimentary Content Covid-19 is the latest topic on Is this a thing? hosted on YouTube by Jenifer Chatfield, DVM, Dipl. ACZM, Dipl. ACVPM. She works through a review of coronaviruses and discusses SARS-CoV-2. She addresses the common questions from animal owners and reviews recent papers about animal to animal infections. Source: Dr Jen the Vet, YouTube. Link. Chatfield … [Read more...]
Help for communicating the cost of care
Complimentary Content Pet owners are frequently surprised at the cost of veterinary care. This is partly because veterinary teams are reluctant to proactively discuss the cost of a lifelong commitment to pet ownership. Further, there is a distinct difference between price of care versus cost of care over the life of the pet. Wendy Hauser, DVM, shares how being proactive … [Read more...]
Bricks and clicks; veterinary technology comes of age
Nearly a year before the onslaught of the Covid era, Bob Lester, DVM, wrote, “We are moving from bricks to clicks. Consumers are insisting, and we had better listen.” Quoting Abraham Lincoln, he advocated adopting emerging technologies sooner than later. Source: Today’s Veterinary Business, February 2019. Link. Bricks have and will continue to serve a purpose, but bricks … [Read more...]
2 powerful words to empower animal owners
We received overwhelming responses to Kirk Augustine’s opinion post last week. He reflected on what he heard during veterinary tech week and identified a primary impediment blocking the full use of certified veterinary technician skills < link >. He also shared a spoiler alert for the two powerful words referenced here. Source: Animal Health Digest. Link. Asking “WHAT … [Read more...]
Opening a conversation
If you find yourself starting conversations with, “How are you?,” Bill Murphy, Jr.’s column will help you. Because it turns out there is a solid argument for why choosing a different phrase could subtly improve the ways that other people perceive you. Source: Inc., October 10, 2020. Link. Most of the time, you don't ask "How are you?" because you actually want the other … [Read more...]
Radical empathy part of 5: Other ways to rethink customer experience
Bridget Brennan’s Forbes article dovetails with discussions from the AVMA 2020 Economic Summit Day 1 theme, Transformation through Collaboration. Richard R. DeLuca, Jr., executive vice president of Merck, and president of Merck Animal Health, emphasized “getting comfortable with being uncomfortable” and “listening to the customers’ experiences.” Brennan said innovating your … [Read more...]
Virox® webinar: Recommended operational changes for veterinary practices
Sponsored Content TODAY, Thursday, 22 Oct, 2:00 p.m. EDT: Register here: LINK. Join Virox® Animal Health for a free webinar featuring a panel of four business operations advisors. They will outline human resources, OSHA safety, infectious disease and management changes for the veterinary practice 2020-2021 during Covid. Source: Virox® Animal Health. Link. Topics will … [Read more...]
The secret to talking about yourself
Jim Anderson, PhD, offers tips for sharing your personal story and how you became successful. While his article is focused on a public address, the context fits virtual interactions, as well. Your personal story often comes up when meeting someone new. Having it organized in Anderson’s three parts will help other’s learn about you without sounding like you’re bragging. . . . … [Read more...]
How to care for senior horses
By age 15, most horses have reached their senior years. They generally live longer than most domestic animals. Their use and lifestyle affects the way they age. A longer lifespan increases the need for enhanced animal health services and screenings as equine patients age to achieve animal health goals. . . “ Source: MWI Animal Health, October 16, 2020. Link. Here are a few of … [Read more...]
The problem with overdiagnosis
David Ramey, DVM, believes that overdiagnosis is a growing problem with horse medicine and it is mentioned more and more frequently in human medicine. Otherwise stated, just because a doctor can make, or try to make a diagnosis, doesn’t mean a diagnosis is always necessary. Review Ramey’s thoughts. Then decide for yourself if, when or how overdiagnosis is a possible customer … [Read more...]
Best dog clippers for professional groomers
Getting pets groomed is often part of holiday planning. For pros, this may mean thinking about updating clippers. The editors at Breeding Business say there is no single best product but several dominate the market for great reasons. They share a look at their top 10. Source: Breeding Business, July 24, 2020. Link. The features that matter most when picking the best dog … [Read more...]
Table Talk to provide information about canine genomic testing in veterinary practice
Complimentary content DNA testing options are continuously being developed for dogs and adoption of the technology is on the rise. Veterinarians can now use genomic testing to screen for common, actionable disorders to anticipate health issues and enable preventative care. Join Lindsey Kock, DVM, and Lauren Thorne of Neogen® for a free RACE CE approved Table Talk: … [Read more...]
Petco launches Vital Care Wellness Plan
"Petco's Vital Care Wellness Plan is the latest offering in our mission to improve the lives of pets and pet parents. With Vital Care we are offering critical, everyday services, from nail trims and teeth brushing to vet care, in a way that has never been done before - all in one accessible destination." - Ron Coughlin, Petco CEO. Source: Rural Marketing News, October 12, … [Read more...]
Leadership is often not pretty
Many consider leadership an art and sometimes that art is imperfect. The market changed and you did not see it coming. That new hire turned out to be all style and little substance. Regardless of the specifics, mistakes happen, and Jason Aten’s article may help you manage them. Source: INC, October 10, 2020. Link. One of the most challenging parts (of leadership) is that you … [Read more...]
Impediments to empowerment
OPINION National Veterinary Technician’s Week was filled with celebrations, acknowledgment and for me, discovery. Participating in two virtual roundtables encompassing virtual care and veterinary technician use, common threads became apparent as I listened: Veterinary teams are taxed and running on fumes Workflow and staffing models are in continual flux, including … [Read more...]
Writing advice for science types and using an editor is important
Scholarly writing has a reputation for obscurity and obfuscation, says Josh Jones, who shares novelist Cormac McCarthy’s editing advice. His straightforward counsel is an invitation for writers of all kinds to remind themselves of the fundamental principles of clear, compelling and communicative prose. Scientific papers also rely heavily on jargon, overly long, … [Read more...]
But I have corn to harvest
Complimentary Content This beef producers’ excuse resonates across the corn belt this time of year when approached by livestock veterinarians wanting to schedule herd work, “. . . but I have corn to harvest!” W. Mark Hilton, DVM, PAS, DABVP, shares his experiences with delayed cattle work and the economics of working cattle ahead of harvest. The best day of the year to own … [Read more...]