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Pet Business customer loyalty survey results

December 8, 2020 by Kirk Augustine Source: Pet Boarding and Daycare

Results from a 2020 survey of persons using small businesses reinforces the importance of three factors important to boarding, daycare and groomers. These factors are familiar in veterinary surveys and important to consider as the clients are the same. Deliver high-quality service consistently: 62 percent said this is the most important trait Create a personalized … [Read more...]

VVCA Mark Five series compares telemedicine policies: AVMA, AAVSB, and VIC

December 8, 2020 by Kirk Augustine Source: VVCA

Continuing his series about the dynamics of telemedicine in the veterinary space, Mark Cushing, JD, compares the policies of three organizations that set guidance for veterinarians. He first reminds us that the VCPR rules were established to create a legal basis for state boards to take disciplinary actions against a practitioner, NOT to protect animals under the care of … [Read more...]

Healthcare community learns about growth of telemedicine in veterinary care

December 8, 2020 by Kirk Augustine Source: mHealth Intelligence

The healthcare community is becoming more aware of the health value of pets for people. In a survey conducted by Xtelligent Healthcare Media, 11 percent of respondents identified pet ownership as a social determinant of health, five percent screen their patients for pet ownership and nine percent partner with organizations within the community to address the ups and downs of … [Read more...]

University of Georgia program teaching vet students about bees

December 8, 2020 by Kirk Augustine Source: Farm Monitor, University of Georgia

One of the more uncomfortable side challenges with VFD rules remains the required interaction of veterinarians with apiarists when prescription drugs are needed. Dr. Jörg Mayer at the University of Georgia is leading the implementation of a first-of-its-kind program on bee medicine. Mayer recognizes many veterinary students have no relevant experience with some animals and that … [Read more...]

Talkatoo becomes AHD sponsor

December 8, 2020 by Kirk Augustine Source: Talkatoo

Talkatoo, a specialized dictation application that allows for speech-to-text capability, joins the group of sponsors who support our weekly AHD Bulletins and post library. Talkatoo’s capabilities include difficult animal health vocabularies. Animal health pros will find this talk-to-type technology especially useful in easing daily workflows, recordkeeping and … [Read more...]

Top 10 holiday ads: Greenies tops the list

December 8, 2020 by AHD Staff Source: Ad Age

Ace Metrix tracked the spots that are engaging consumers the most this holiday season. Greenies’ animated dog is in the top spot. Dogs made appearances in four of the top 10. Source: Ad Age, December 3, 2020. Link. INSIGHTS: Most of these ads are under 20 seconds. … [Read more...]

Avoiding Covid-19 spread after travel (includes videos)

December 1, 2020 by AHD Staff Source: Today

Thanksgiving holiday travel has already proven to speed Covid-19 spread. Kerry Breen offers guidance for quarantining, testing and incubation periods from several sources. If you traveled or gathered with people outside of your immediate household, it's not too late to prevent spreading the virus now.” Source: Today, November 30, 2020. Link. "The order of the day is for … [Read more...]

Steve Dale: Rats! They are everywhere!

December 1, 2020 by Kirk Augustine Source: Animal Health Digest, Steve Dale Pet World

Steve Dale helps explain the expanding issues with rats, their propensity to disperse leptospirosis and the priority of protecting dogs with lepto vaccines. Consider sharing his post on social media or in newsletters. Source: Steve Dale Pet World, November 28, 2020. Link. . . . this is the time of year when young rats born just a few months ago are seeking food competing … [Read more...]

Other small pets, an important segment to monitor

December 1, 2020 by Kirk Augustine Source: Animal Health Digest, Petfood Industry

Pet ownership beyond cats and dogs may make up a small part of the industry’s focus, but trends in small pets mirror what’s happening in the marketplace. The popularity of reptiles and amphibians within the pet trade is simply on fire right now. . . ” - John Mack. founder and CEO of Reptiles by Mack Source: Petfood Industry, October 2020. Link. INSIGHTS: Watch any two … [Read more...]

Confinement, feeding practices, lifestyle affect horse behaviors

December 1, 2020 by AHD Staff Source: Equus

There’s a lot to understand and consider when dealing with undesirable horse behaviors. New research from Brazil confirms the connection between confining a horse to a stall without sufficient food to keep him occupied and an increased likelihood of undesirable behaviors. Source: EQUUS, November 2, 2020. Link. If a horse develops unwanted behaviors, Ribeiro urges owners to … [Read more...]

Unmet environmental needs are killing cats

December 1, 2020 by AHD Staff Source: DVM 360

The number-1 cause of death for cats is something veterinary teams are not treating nor educating clients about: euthanasia. And the most common reasons for euthanasia in cats is behavior problems. Sadly, these are problems animal health pros understand, know why the behaviors happen and what cats need to minimize or eliminate them. Liz Bales, DVM, issues a call to action … [Read more...]

Dr. Jen discusses what to know about dog flu

December 1, 2020 by Kirk Augustine Source: Dr Jen the Vet, You Tube

Complimentary video content Jenifer Chatfield, DVM, Dipl. ACZM, Dipl. ACVPM, talks influenza in the latest video edition of Is This a Thing? With flu season upon us, she reviews all the influenzas, their origins, the interesting creatures that get flu and how they ALL fit together. Source: Dr. Jen the Vet, You Tube, November 25, 2020. Link. If your dog has not been … [Read more...]

73 percent of pandemic adoptions at risk to be surrendered

December 1, 2020 by Kirk Augustine Source: Today's Veterinary Nurse, Veterinary Practice News

Sound the alarms and call in the techs! A recent survey of new dog owners conducted by Merck Animal Health found 73 percent of those who brought home a pooch this year are considering rehoming the animal once the pandemic ends. This decision, Merck says, likely stems from a lack of knowledge about animal care. 25 percent of respondents claimed they do not have enough … [Read more...]

Fences produce a complex range of ecological effects

December 1, 2020 by Kirk Augustine Source: The Conversation

. . . once a fence is built its effects are long lasting.” Recent research by a team of ecologists suggests the environmental impact of fences is greater than that of roads. Fences stretch out globally as much as 10 times farther than roads. Source: The Conversation, November 30, 2020. Link. The most striking pattern <researchers> found was that fences rarely are … [Read more...]

Who’s watching the kids?

December 1, 2020 by Kirk Augustine Source: Harvard Business Review, High Plains Journal

Commentary Two articles and Thanksgiving experiences prompt this post. Whether rural, urban or suburban, parents are taxed. The effects of changing school schedules, daycare limitations, restrictions on gatherings and physical distancing play out in family lives and at work. Virtual care helps, but only goes so far. Even with optimum resources, parents are stressed to know … [Read more...]

Mark Five episode 5: the role of vet technicians, vet nurses in telemedicine

December 1, 2020 by Kirk Augustine Source: Animal Health Digest, VVCA

Complimentary content from VVCA Mark Cushing, JD, addresses the empowerment or restriction of veterinary technicians or vet nurses as telemedicine grows in veterinary practice. Although it is an area that has been widely debated, he clarifies areas to consider: The 3 NOs for vet techs/nurses Types of supervision of vet techs, vet nurses by DVMs Use of these … [Read more...]

Augustine, Clausen discuss inventory management on Inventory Nation podcast

December 1, 2020 by Rick Purnell Source: Inventory Nation podcast, Veterinary Care Logistics

Kirk Augustine has been following Nicole Clausen, CSSGB, CCFP, as she developed Veterinary Care Logistics. In ongoing communications, Clausen shared a current context that mirrored Augustine’s experiences in the late 1990s and early 2000s. Finding common ground, Clausen invited Augustine to be a guest on a recent Inventory Nation podcast. Clearly the lack of inventory … [Read more...]

Stocker cattleman shares systems thinking

November 17, 2020 by Kirk Augustine Source: Beef

Wes Ishmael shares what must have been a refreshing discussion with John Groves, DVM from Eldon, Missouri. They discuss how applying elements of system thinking impacts overall outcomes and flexibility in stocker beef operations. Whether systems thinking or a holistic approach, the animal is seen as being part of the complete farm ecosystem. The most exceptional operations are … [Read more...]

Zoetis video celebrates human-cattle bond

November 17, 2020 by Kirk Augustine Source: Zoetis

Commentary For those of us who grew up in or near the country, the Born of the Bond YouTube video clearly celebrates the commitment, connection and efforts of cattlemen and cattlewomen to their animals. It is as moving as some messages from the companion animal segment. Source: Born of the Bond, YouTube, Zoetis, October 29, 2020. Link.    INSIGHTS: The human animal … [Read more...]

Pros and cons of chicken coop heating

November 17, 2020 by AHD Staff Source: Backyard Poultry

Jeremy Chartier recommends setting chicken coop heating to about 40oF to help chickens continue to lay eggs, keep eggs from freezing and have liquidwater to drink. Source: Backyard Poultry, November 16, 2020. Link. … [Read more...]

Roundworms aren’t table talk. But, they’re important.

November 17, 2020 by AHD Staff Source: CAPC

While not a tasty topic for the Thanksgiving table, roundworm information is important to pet owners and their families. Maybe, just maybe a social media post or newsletter item on roundworm incidence and zoonotic risks might get discussed during a commercial or while doing dishes, especially in the cities listed in the November and October Top Ten reports from CAPC. . . . if … [Read more...]

Turkey talk. Skip the bones for sure!

November 17, 2020 by AHD Staff Source: AKC

Turkey is not toxic to dogs. But spices and rubs might cause some gastro upsets. Turkey bones like chicken bones are brittle and add myriad risks from mouth to tail and in between. Anna Burke shares four things to keep dogs safe during Thanksgiving festivities: Skip the skin Feed ONLY the turkey meat Feed only small quantities of turkey Make sure there are no … [Read more...]

Infectious respiratory disease in animal shelters

November 17, 2020 by Kirk Augustine Source: DVM 360, Virox

Commentary This discussion of respiratory disease in shelters and facilities where animals are commingled and frequently moved in and out is warranted and timely. Much to my surprise, disinfection disciplines were not mentioned. With pathogens are hard to identify and when immunity from vaccination of naïve animals takes 7 to 14 days to develop, disinfection is the core … [Read more...]

Why every veterinary clinic needs better branding

November 17, 2020 by Kirk Augustine Source: Whiskercloud

Complimentary commercial content from whiskercloud Jessica Vogelsang, DVM writes about the importance of branding, a veterinary clinic condition she calls Yesitis and avoiding the impossible task of promising to be everything to everybody. Source: Whiskercloud, December 1, 2019. Link. . . . almost every clinic markets themselves the same way. . . Seen as interchangeable … [Read more...]

5 habits that help make you more likeable and connect with others

November 17, 2020 by AHD Staff Source: Mind Café

The author shares things we can choose to do regularly to help improve our social skills. Using these five habits help us stand out and more effectively build meaningful relationships: Focus on self-disclosure Let go of your instinct to judge Be fully present Eye contact is one of your best tools, even if it is uncomfortable Use the sweetest sound – their … [Read more...]

VVCA in virtual care driver’s seat

November 17, 2020 by Kirk Augustine Source: VVCA

Complimentary content The Mark Five: Policy Off Leash series continues with the third and fourth editions. In the third edition, Mark Cushing, JD, shares critical information about how the FDA views telemedicine. The discussion focuses on off-label prescriptions and traditional VCPR in the FDA regulations. The FDA rule is limited to extra-label drug prescriptions and was … [Read more...]

Carriers driving early Black Friday offers

November 17, 2020 by Kirk Augustine Source: CNN, Fast Company, Intelligent Audit

Commentary The pandemic has changed Black Friday forever. Surcharges announced in August by the largest shippers are the penalty for not selling out early. The pandemic has caused shippers to fully reassess their supply chain strategy and their carrier mix. One way that delivery services hope to deal with the holiday crush is to push retailers to ship more packages early … [Read more...]

Comprehensive pet healthcare

November 17, 2020 by Kirk Augustine Source: MWI Animal Health

Complimentary Content from     The team at MWIAH compiled a list of 10 elements that build a solid foundation for animals’ health. It demonstrates the strategic view animal health pros must take to improve the foundation of veterinary medicine and animal health services. . . .core products, services, and companion veterinary expertise work together to give pets longer, … [Read more...]

Drs. Weese and Anderson review Covid-19 in animals

November 10, 2020 by Kirk Augustine Source: WormsandGerms Blog

In a series of blog posts, Scott Weese, DVM and Maureen Anderson, DVM review Covid-19 in animals by family. Industry pros are thankful for the efforts being made to help keep Covid-19 in perspective. Thank you Drs. Weese and Anderson!” Source: WormsandGerms Blog. Link. Worms & Germs Blog is an educational website coordinated by Drs. Scott Weese and Maureen Anderson of the … [Read more...]

Scott Weese, DVM, discusses mutating Covid-19 in mink

November 10, 2020 by Kirk Augustine Source: WormsandGerms Blog

Weese and others have been forthcoming since January 2020 about the need to approach emerging diseases proactively by looking for potential problems and taking steps to control them early, rather than waiting for definitive evidence of a problem. Now with as many as five strains of Covid-19 virus identified in mink, the early warnings of viral mutation have become reality. How … [Read more...]

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