As if the coronavirus pandemic wasn’t enough, the death of George Floyd in Minneapolis has thrown gas on societal fires. Today’s commentaries and media coverage of riots are too reminiscent of days past. Source: Purpose Unlimited: Link. In the days of segregation, my mother, my father, and a young baseball player named Billy, provided me with a lesson in race relations that … [Read more...]
They’re back and it’s gonna’ be loud!
In parts of southwestern Virginia, North Carolina and West Virginia, it's nearly time for a once-in-17-year emergence and mating season. As many as 1.5 million Brood IX cicadas could emerge per acre. Source: NPR, May 23, 2020. Link. Also see: Cicada Mania. Link. Also see: House Beautiful, May 21, 2020. Link. These periodic broods typically last four to six weeks before … [Read more...]
Cooperative care in cats (podcast)
Host Beckie Mossor, RVT, visits with Monique Feyrecilde, LVT, VTS, to discuss how—and why—to provide cooperative veterinary care. Podcasts are sometimes grueling. This one is not. In fact, I found myself replaying segments to review the thoughts and approaches being shared. It presents a lesson in leadership so important to veterinary engagement with animal owners. What is … [Read more...]
Expectations and cat behavior (video)
Catvocate Liz Bales, DVM, talks on WJLA’s The Pet Show with Dr. Katy about adjusting owner expectations to meet cat needs in homes. Cat owner dissatisfaction remains one of the primary reasons cats are relinquished for adoption. Being aware of Bales and her recommendations may make answering cat owner questions easier. The cat living outside is genetically identical to cats … [Read more...]
Plants that repel mosquitoes
You don’t have to be a homesteader to appreciate plants that can repel mosquitoes and can be eaten by humans or animals. Kenny Coogan reviews a dozen plants that fit this description. Source: Countryside, May 24, 2020. Link. Dual purpose plants provide us with the viable option of not using harmful chemicals to repel those bloodsuckers” – Kenny Coogan INSIGHTS: If you have … [Read more...]
Backyard chickens? Wash your hands. Don’t kiss chicks.
Scott Weese, DVM, like many of us, is anti-Salmonella and anti-Campylobacter. He references CDC’s investigation notice about Salmonella Hadar infections being linked to backyard chickens. It also notes the likelihood of underreporting. The CDC provides a good list of preventive measures < link >. kids less than 5 years of age (and elderly people, pregnant women and … [Read more...]
Reasons to go or not go to everyday places
If you wonder whether you should attend church, class or go shopping, here’s a handy reference supported by the most recent research of the coronavirus risk venues have in this next normal. Source: Salt Lake City Tribune, May 23, 2020. Link. “. . . now would be a good time to scour the research to note where these (superspreading) events have been documented and where they … [Read more...]
7 top ways to support employees during the pandemic
When you are an essential health care worker, the processes that work for other businesses don’t always apply to us. Still, there are universalities to managing and supporting people. Diane Adams, Sprinkler’s chief culture and talent officers, suggests that, among other activities, employer engage with employees with: Daily check-in calls Consistent communication … [Read more...]
A pandemic positive
The massive shift in people working remotely during the pandemic has not only made people reassess what is most important to them, but also demonstrated that a better work-life balance is within reach, through a flexible work schedule. Source: Forbes, May 19, 2020. Link. With flexible work being the default in a world that must adhere to social distancing, the argument that … [Read more...]
There go the bunnies! Literally.
In other, non-corona virus concerns, rabbit hemorrhagic disease Virus type (RHDV) reemerged in New Mexico in March and has spread to Texas, Arizona, Colorado, Nevada, California and Mexico. RHDV poses a fatal threat to pet rabbits, as well as wild animals. To be safe, rabbits, like people, need to be isolated. There are also other precautions to take because the virus can … [Read more...]
Help cat owners take care of their cats
There’s little doubt one of the big lessons of this pandemic has been the need to communicate more frequently with animal owners. Research has indicated this for some time. The rapid development of virtual care offerings underscores the importance of routine communication and interaction with pet owners. We collected articles below to share with cat owners on social media … [Read more...]
Understanding the power of the gut
An organization at the forefront of microbiome research, The Morris Animal Foundation provides general information about the microbiome in this article. It is good background information for animal health pros. Source: Morris Animal Foundation, May 6, 2020. Link. Scientists are just learning how these organisms interact with each other, how they work together to promote the … [Read more...]
Burnout and what to do about it
Burnout is real. It is difficult to reckon with because it is hard to know where the dividing line is between normal stress and a larger problem. Kat Boogaard shares signs of burnout and ways to deal with it. Burnout tends to be when you just don’t have any good days, and it goes on for a long period of time” - Alice Domar, PhD, director of the Domar Center for Mind/Body … [Read more...]
Controlling others means you’ve lost control
Overfunctioning is a common reaction to distress, writes Kathleen Smith, PhD. Some people call it controlling; therapists call it overfunctioning. She relates how it: keeps people from growing hurts relationships leads to self-neglect An article from Smith was featured in a recent post < link >. Because of the number who read the post, we are sharing this … [Read more...]
50 questions you never ask yourself. Do it anyway.
The next normal we’re experiencing has some questioning if we’re making progress toward our personal and career goals. Whether you question your direction because of the pandemic or for other reasons, now is a good time to assess where you are. Working through these 50 questions will help you focus on what you can control – what’s inside. Source: Inc. December 13, 2017. … [Read more...]
Video conference success tips
You can shine during video conferences, despite common issues. Author and videographer Larry Becker shares proper camera positioning, lighting and angles to help you make solid eye contact with participants. We think we're making eye contact in a video meeting, because we're looking at the faces on our screens and responding accordingly. But the camera isn't on the screen, … [Read more...]
How to keep a remote audience engaged
What works for an in-person meeting won’t necessarily work on Zoom or other platforms, says Tim Calkins. He shares four tips for better remote presentations. They also equally apply to remote meetings. Set the stage Be brief Keep the meeting small Remember the best practices still work Source: HBR Ascend, May 8, 2020. Link. While remote presentations are … [Read more...]
Why video calls mess with your mind
Natasha Hinde shares how video meetings change the way we communicate. There’s a lot going on, psychologically, from the moment we click the button to enter an online hangout. She breaks down why it can be such a mental minefield and shares some tips to make it easier. Consider reviewing this information first for yourself and then from your customers’ perspective. Hinde’s … [Read more...]
McKinsey: Beyond contactless operations: Human-centered customer experience
COMMENTARY Before you roll your eyes at the MBA speak or consider this item to be only for big companies, remember that every business serves people. Whether in B2B, B2C or S2S (stakeholder to stakeholder), servicing people and their priorities are common denominators and always have been. While Covid-19 risks have exacerbated customer service optimization efforts, the … [Read more...]
We won the sprint. Now comes the marathon
Using foot races as hyperbole, Erin Greilick, PhD, describes the last pandemic-influenced weeks. Sharing results from a recent survey of industry supervisors, she exposes success and concerns. The longer we maintain a “sprint” like pace, the faster employees will burn out. . . social distancing only further fans the burnout flame. Our best leaders will remember the sprint we … [Read more...]
Lead with compassion
Life, work and school are all suddenly happening – imperfectly – within the same four walls. We are there for each other, but it is virtual. Zoom screens ensure we are not absent, yet cannot make us fully present. Time warps. One moment feels impossible slow and another is head-jangling in its rate of change. Source: LinkedIn Pulse, May 7, 2020. Link. So, what does good … [Read more...]
Malone: Customers buy BENEFITS
This article is pure Malone. For those who cringe at the topic of selling, please remember that if any of your work activities support the generation of an invoice . . . you do sell! I recall courses Patrick led and the challenge of learning to stay out of my own way. The importance of focusing on benefits to get and keep your customer’s attention is critical to today’s … [Read more...]
We are what we say YES to
Benjamin Hardy, PhD, has a new book, Personality Isn't Permanent. In it he seeks to debunk myths about personality that prevent us from learning and provide bold strategies for personal transformation. We follow Hardy’s blog. This excerpt from his book will intrigue you as we face the next normal. Source: Benjaminhardy.com. Link. Every second of every day, you are saying … [Read more...]
Wake up your car before heading out for the holiday weekend
Animal health pros’ vehicles may have been idle for weeks. After reviewing articles about getting an idle car ready again we found consensus in this one from Tony and Michele Hamer. You may try to escape sheltering in place over the holiday weekend. Take a few minutes to ensure your vehicle is ready, drive safely and enjoy the start of summer. Source: Liveaboutdotcom, August … [Read more...]
Memorial Day is May 25th
Memorial Day, which honors men and women who died while in military service, is Monday. No matter how you celebrate this weekend, we encourage you to take the time to recognize the importance of the day. Learn more about it and get some great recipes in this article. Source: The Old Farmer’s Almanac, May 19, 2020. Link. In 1971, Memorial Day became a national holiday by an … [Read more...]
What’s next from Veterinary Innovation Podcasts
AHD is collaborating with VIP to inform you of upcoming podcasts about animal health industry innovations and strategies. You can find recent podcasts on the VIP website < link >, on Apple Podcasts, Google Podcasts and Spotify Podcasts. Here’s a schedule of what’s coming up soon. Source: Veterinary Innovation Podcasts. Link. May 21, 2020. Reducing canine anxiety … [Read more...]
Some of the best advice, boiled down into one-liners
Condensing truths into pithy aphorisms, Jessica Wildfire quips, “Why quote other people, when you can quote yourself?” Three we like are: Emotions are criminals you have to interrogate for the truth. You should have a sense of how you matter to someone besides yourself. Brooding over what you deserve but didn’t get is the most effective and most lethal form of … [Read more...]
FFA: $2 million in 2020 scholarships, 103 sponsors, 1,323 recipients
2020 marks the 36th year for the scholarship program, which began in 1984. Since then, more than $50 million has been awarded in scholarship funds through the National FFA Organization. Congratulations to all the recipients and thank you to supporting sponsors. Source: Rural Marketing News, March 11, 2020. Link. Approximately one in every four students who applied was … [Read more...]
Rescue dog and trainer amaze football crowd
You will enjoy this video from a 2014 halftime performance. Source: Samantha Valle and her amazing dogs, I love dogs. Link. INSIGHTS: How many of you could toss a Frisbee that consistently? … [Read more...]
Coach pet owners about natural diets
Linsey Getz says pet owners require more guidance with natural diets than regular diets. Terminology and ingredients are important factors that increase understanding. Source: Pet Product News, May 2020. Link INSIGHTS: We’ve included this information to add perspective to the ongoing dialogue about pet food diets. Pet food diet choices continue to reflect owners’ focus on … [Read more...]