In February 2024, Alyssa Watson, DVM, and Beth Molleson, DVM, discussed the veterinary team’s role in pet owner education, including lifetime costs of pet care and pet insurance options. They debated the pros, cons and limitations veterinary teams experience during a Veterinary Breakroom podcast. Fast forward to this year. Jennifer Sperry, DVM, broke down key differences … [Read more...]
From heart valves to crayons: The pig’s many gifts
October is Pork Month. Beyond their value as the most consumed animal protein in the world, Kevin Schulz shares other ways pigs contribute to our lives. Source: The Farmer, September 8, 2025. Link. … [Read more...]
2025 AAHA One Health guidelines: Navigating cross-disciplinary partnerships
Commentary This should be an eye-opening read for any animal health professional. My doctors have never asked ANY questions about pets in the home, nor do I know anyone whose doctors have done so. This indicates that reaching the level of collaboration described in the new 2025 AAHA One Health guidelines will take a Herculean effort. EVERY animal health pro can help with … [Read more...]
What is natural disaster clustering? Why does it matter for the economy?
As a follow-up to our August 5th post, “Climate disasters devastating to small businesses” <Link>, we’re sharing this research about disaster clustering. The article is worth considering by animal health pros with significant fiduciary responsibilities or those who lead expansion decisions into new geographies. The authors share the way in which overlapping natural … [Read more...]
A habit of daily learning pays off
Habits, good or bad, can be developed relatively quickly. The authors of this article explain why learning something new every day helps keep one’s career moving in a positive direction, as does engaging with those who can challenge our ideas while not disagreeing with them. Advice to unlearn old ways of doing things stands out. There are 12 career-helping practices described. … [Read more...]
A customer is a transaction. A client is a relationship.
In Mike Figliuolo’s article, “11 Commandments of Outstanding Client Service,” he emphasizes moving from having customers to having clients, solve versus sell, and being on time. It’s a good reminder for animal health pros at all levels and worth reviewing. Source: thoughtLEADERS, LLC, LinkedIn, August 27, 2025. Link. … [Read more...]
2nd edition of the Purina Institute Handbook of Canine and Feline Well-Pet Nutrition
Complimentary Commercial Resource This edition of the Purina Institute handbook is a valuable resource for veterinary team members and animal health pros alike. Authored by 54 experts from around the globe, it is dedicated to the nutritional management of healthy dogs and cats with the objective to provide unbiased, science-based information. Acknowledging advocacy potential … [Read more...]
FVMA’s position statement addresses the physical and emotional needs of indoor cats
The position statement outlines the five pillars of a healthy feline environment essential to preserving the optimal physical, emotional, and cognitive health of feline companions and providing them with an environment that meets their natural and normal behavioral needs. Veterinary professionals and animal health pros have an opportunity to educate cat caregivers on how to … [Read more...]
Pet dental care: Evolving for convenience and better health
Includes Commercial Content The pet dental and oral care segment is expanding beyond the traditional bone-type products for dogs, writes Lindsey Beaton. She says dog and cat owners are more educated on the importance of oral care and are interested in making dental care more convenient. The trends are giving rise to supplement chews, powders and functional foods. Science … [Read more...]
A year-long chronicle of hoof care, training & partnership through a farrier’s eye
Esco Buff, CF, APF, PhD, has started a unique, yearlong challenge to chronicle the hoof-care journey of Jackson, a 15-year-old Clydesdale cross gelding used primarily for trail and pleasure riding in the southeastern U.S. Supported by Triple Crown Nutrition, Buff expects to gain a deeper understanding of the collaborative nature of equine care and the dedication it … [Read more...]
House Rabbit Society offers training on best practices in rabbit medical care
Meeting a critical need in the rabbit-owning community, a dedicated medical team is working to ensure veterinary professionals across the globe can receive first-hand experience working with rabbits. The House Rabbit Society’s goal is for these professionals to return to their communities with enhanced skills and knowledge, leading to an increase in quality rabbit-specific … [Read more...]
The Bridge Club’s September events
Keeping the conversations moving, The Bridge Club is hosting these virtual events: Retired but not done yet? Doug Mader, DVM, MSc, DABVP, DECZM, will guide the discussion September 10th, 6:00 EST. Register for free <Link>. From Scrubs to Sustainability: Small Shifts, Big Impact. Join a CE approved community conversation in partnership with Mars Veterinary Health … [Read more...]
KC Corridor launches campaign to attract new talent into animal health
The KC Animal Health Corridor unveiled a new Workforce Campaign at the annual Summit that addresses the talent shortage in the animal health industry head-on. The Workforce Campaign challenges the common misconception that animal health careers are limited to veterinary medicine. Commenting about the talent gap threatening our industry’s future, Kimberly Young, president of … [Read more...]
July VetWatch metrics
Commentary The July VetWatch® commentary indicates practices are doing a good job of managing visit revenue when presented with pets. It is no surprise that pet owners express concerns about rising veterinary services costs and pet food prices, especially when higher spending on essentials, affordability of healthcare and overall consumer prices keep rising (2.7 percent in … [Read more...]
Everyone’s a coach
We don't do our friends, colleagues and loved ones a favor by coddling their smallest impulses, enabling repeated behavior that's dumb or annoying, or letting silence foment mystery and misunderstanding. Source: AXIOS, August 18, 2025. Link. Assume positive intent…often they didn't intend it the way you thought . . . BUT TELL THEM!” INSIGHTS: TELL THEM because … [Read more...]
Multicultural Veterinary Medical Association’s DEI publications now permanently open access
The first comprehensive publications on diversity, equity and inclusion in veterinary medicine are now free and permanently accessible online. The 2-part collection consists of 20 review articles and editorials written by veterinarians, veterinary technicians, social workers and educators. Source: DVM 360, August 19, 2025. Link. "In our current political and economic … [Read more...]
IBPSA Fast Bites – August 25, 2025
2025 IBBY finalists named in six categories, Forum room block reservations extended through September 2nd, IBPSA staff announces weekly Zoom hours, more and more dogs and fewer and fewer children in Spain spawns luxury pet hotels, Mississippi is number 1 in heartworm infection rates, followed by Louisiana, Texas, Alabama and Arkansas. Plus the August 21st AHD Bulletin, which … [Read more...]
How and why to make friends at work
From the CEO down, having a friend at work correlates to higher engagement levels, according to this article. Healthy and strong social connections there are essential for individual and societal well-being, and necessary to enhance employee retention, drive innovation and increase revenue. Source: Fast Company, August 16, 2025. Link. In a world where the lines between … [Read more...]
Doodle mania has become a billion-dollar business
Despite the assertions of people like Emma Milne, BVSc, FRCVS, to reduce extreme conformations in dog and cat breeds <Link>, the doodle craze continues to drive interest, breeding experiments and value. We’re sharing Allie Conti’s article sans graphics, which describes how crossbreeding poodles with other breeds has created a billion-dollar business. It’s a long read, but … [Read more...]
Emma Milne: The (many) problems with extreme conformation in dog and cat breeds
Commentary Kudos to Kristen Green Seymour, who took on the challenge to share the bent of several topics Emma Milne, BVSc, FRCVS, covers in this video interview. Like her, we recommend this article and video as “required” for all animal health pros. We found reading the article while listening to it was most helpful. It doesn’t matter which side you’re on. This discussion … [Read more...]
New tool helps clarify pet insurance decisions for owners
Animal Health Digest introduces a “Pet Insurance Guide,” a tool designed to save time, advance pet health insurance conversations, and highlight its benefits for clients, their pets, veterinarians, and their teams. The free, non-commercial PDF is available here. Link. AHD’s Pet Insurance Guide helps animal pros easily take pet owners through the “who, what, when, where, and … [Read more...]
Time management or prioritization?
Includes Commentary Time management in animal healthcare isn’t about squeezing more hours out of the day – it’s about spending the hours you have on what moves the needle, writes Brian Sullivan. His focus is on salespeople, but the guidance is universal. He asserts that it’s not time that’s scarce, it’s your focus. Agreed. Source: Veterinary Advantage, April 2025. … [Read more...]
How to give compliments and criticism for a happier work life
Researchers found that on the highest-performing corporate teams, members gave 5.6 compliments for every criticism of their peers versus 2.8 criticisms per compliment on low-performing teams. Author Arthur C. Brooks, PhD, reveals the importance of feedback, whether positive or negative. When well thought out and genuine, both can be productive. Source: Big Think, August 13, … [Read more...]
False consensus: Same buzzwords, different priorities, no actions
Commentary At first blush, this article was a pass, but advice it offers kept surfacing. Though it originates in manufacturing, we’re all trying to align our teams and focus on investing our talents and resources in the best places. Beyond the words, there is a real cost to misalignment, writes Robyn M. Bolton. She shares perspectives and actions from the Strategic … [Read more...]
The hidden costs of fear in businesses
Fear is terrible and expensive for business. If you could quantify the Total Cost of Fear (TCF) inside most organizations, the number would be staggering, shares author John Ryan. Fear-based messages don’t motivate . . . they paralyze. Source: Giant Leap Consulting, July 2025. Link. When people feel safe enough in an environment, they take interpersonal risks. That means … [Read more...]
IVAP approved by NAVTA
IGNITE’s Veterinary Assistant Program has officially earned approval from the National Association of Veterinary Technicians in America, joining an elite group of just seven online programs nationwide. IGNITE now serves more than 22,000 members and offers membership programs tailored to practice owners, practice managers, technicians, veterinary assistants and front desk … [Read more...]
Doing pet telehealth right isn’t optional; it’s essential
Complimentary Content Telehealth should support, not compete with, local veterinarians, writes Deb Leon, founder and CEO of whiskerDocs. She asserts that the best systems relieve pressure on clinics, help triage smartly and improve access without undermining the critical role of in-person exams. Warning of the risks from cutting corners as the services grow, she outlines why … [Read more...]
When the economy suffers, the dogs and cats suffer
It’s a story heard across the country: pet owners relinquishing their animals and shelters too full to take them. Liam Stack and Olivia Bensimon share what amounts to a situation analysis of burgeoning issues in New York City’s public animal shelters. It’s non-stop and no one can keep up . . . We can’t adopt our way out.” – Katy Hansen talking about the number of surrenders in … [Read more...]
6 LinkedIn recommendation mistakes that kill your career prospects
The language you use when asking for a recommendation on LinkedIn often determines whether you'll receive something meaningful or generic. Sadly, most professionals sabotage their chances before they even hit send on that request, writes Jason Morris, owner and CEO of Profit Engine. He shares what successful professionals say instead. Source: Profit Engine. Link. Vague … [Read more...]
Understanding feline behavior for better diagnosis, stronger bonds
What a great statement, “The human animal bond is bilateral!” Christine Won shares some quotes from Dr. Carlo Siracusa’s presentation at the 2025 AVMA Convention explaining the importance of understanding feline behavior as a fundamental key to a more accurate diagnosis. He called for an integration of behavioral signs into the clinical reasoning process. Source: AVMA, … [Read more...]