Leadership expert, author Ashley Goodall, argues that check-ins are a more personal way for teams to set goals. He shares when Cisco researchers looked at the relationship between frequency and effect, they found that a biweekly conversation had a clear, positive effect, and that a weekly conversation had a very big, indeed positive effect. Source: Fast Company, May 6, 2024. … [Read more...]
Follow your dreams and other terrible career advice
An industry leader shared Bonnie Hammer’s essay with us along with this comment, “This message needs to be sent to the new generation of animal health professionals.” Hammer, vice chair of NBCUniversal pulls no punches. She says: It’s no wonder that when young people start working, too many feel betrayed or bored having been told that they could do anything growing … [Read more...]
Worth a Glance – May 2, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 25, 2024. Link. Most read post(s) from the April 25th AHD Bulletin – 9 Gen Z work trends, not new but hit differently now. Link. Employee engagement in the U.S. hits 11-year low. Link. Cull cows, beef value now important for dairy profits. Link. ===================================== The … [Read more...]
Saipan Humane Society completes crucial training program conducted by Banfield Foundation and BluePearl Cares
A LinkedIn post by Kim Van Syoc <Link> alerted us to veterinary work being done on the western Pacific Ocean island of Saipan by the Banfield Foundation and BluePearl Cares in support of the Saipan Humane Society. She shared, “There hasn’t been a veterinary clinic on the U.S. island of Saipan for 10 years.” Source: Saipan Tribune, April 23, 2024. Link. Looking ahead, … [Read more...]
9 strategies to grow your loyal customer base
Commentary Considering how easy it is to quit doing the basics, Syed Balkhi’s nine ways to focus on your existing customers and explore ways to generate more revenue from them may be worth reviewing. After all, few of us ever dislike hearing ”dijuwanfrieswitdat?” at the drive-through window. Pursuing new prospects is great and all, but you shouldn’t disregard the … [Read more...]
New program to open access to veterinary care to underserved animals nationwide
The Veterinary Innovation Council has announced the launch of new resources to address the nationwide problem of access to veterinary care and new comprehensive services to help veterinarians reach underserved patients. Through its Access to Care Resource Hub, veterinary professionals will find the tools, knowledge and resources they need to offer greater access to veterinary … [Read more...]
Alcohol ingestion stimulates mosquito attraction
Prompted by a past article in National Geographic <Link> we dug into the effect of beer and alcohol on mosquito attraction. And, yes, mosquitos choose alcohol drinkers over those drinking water but why is not known. Exhaled carbon dioxide is how mosquitoes lock onto you as a target, heat may be how they figure out where to bite you. Sources: Beer can make you a … [Read more...]
4 ways to spot a fake job posting on LinkedIn
Job seekers have enough on their plates without having to dodge fraudulent job ads and recruiters. Even LinkedIn, one of the most reputable job search platforms, isn't safe from scams . . . and it's up to job seekers to learn how to apply with caution, writes Paola Peralta. Exercising caution and verifying job postings are essential steps in finding legitimate employment … [Read more...]
You ARE a potential leader and in sales!
A clinic’s success is not dependent on one or two people. Everyone working together influences the customer and the staff. The most successful clinics encourage and support leadership skills throughout their organizations. Source: Repertoire Magazine, April 2024. Link. Leaders are determined by their followers. No committed customers. No sales … [Read more...]
Worth a Glance – April 25, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 18, 2024. Link. Most read post(s) from the April 18th AHD Bulletin – NAAVR launched to elevate, support veterinary client service pros. Link. Solitude. Link. Top beef cow counties in the U.S. Link. ===================================== Scientists say animal consciousness needs a … [Read more...]
How to become more confident at work
Confidence is reflected in the way that you talk about yourself, your work and your predictions about whether you will succeed at new tasks. That communication ultimately affects whether other people accept your ideas and choose to engage with you. Art Markman shares a few things you can do to make yourself more confident in the long run including: Know your strengths … [Read more...]
When procrastination is productive
When genuinely more important things interfere with side projects, procrastinating on the side project is the correct thing to do, writes Scott Young. He shares the important distinction between maintenance activities and aspirational goals asserting achieving goals is an optimization problem. Source: Scott H. Young. Link. Productivity isn’t throwing out all your existing … [Read more...]
How perfectionists can get out of their own way
Perfectionism can be a double-edged sword, writes Alice Boyes. She shares five ways perfectionists can self-sabotage in the workplace: Struggling to make decisions or take action Worrying excessively about sunk costs Avoiding challenges to avoid failure Applying their high standards to others Ruminating about weaknesses, mistakes, and failures Source: … [Read more...]
Logic and emotion
A better understanding of the dynamics of decision making will lead to more productive client conversations. Source: Vet Advantage, October 2023. Link. Attitudes are the road map for decisions. <BQ> “The good news is that attitudes translate into actions, and that is something you can see in your customer’s body language, hear in your customer’s voice, and … [Read more...]
How to build (and rebuild) trust
Harvard Business School Professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it. She shares her experiences dealing with a large corporate team and how to apply that learning in organizations. If we can learn to trust one another more, we can have unprecedented human progress.” Source: TED2018. Link. (14:56) … [Read more...]
Worth a Glance – April 18, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 11, 2024. Link. Most read post(s) from the April 11th AHD Bulletin – Words are important. Link. Insects on farm animal menus. Link. whiskerDocs® 2nd patent: Integrated animal health records. Link. ===================================== 16 compliments you didn’t realize are actually pretty … [Read more...]
NAAVR launched to elevate and support veterinary client service pros
To support, empower and advocate for professionals who create exceptional veterinary client experiences, industry veterans Jill Clark, DVM, Debbie Boone, CVPM, and Rhonda Bell, CVPM, PCM, CDMP, seek to elevate the client service path as a viable and rewarding career within veterinary medicine. Source: North American Association of Veterinary Receptionists, April 4, 2024. … [Read more...]
NOMV seeking 2024 annual awards nominations
Not One More Vet announced that nominations are now open for the NOMV Annual Awards. Nominations are due June 1, 2024. Several awards exist in the Individual Category and also the Group/Activities. Winners will be announced via a virtual awards ceremony in September 2024. The Gala Awards will be notified in advance and awarded at the Gala in Chicago on October 5, … [Read more...]
Title protection for vet techs, next week on The Bridge Club
For veterinary technicians and our industry, titles are confusing state by state. Join Heather Prendergast, RVT, CVPM, SPHR; Beckie Mossor, RVT; Sam Geiling, RVT and Shannon Nowak, LVT, RVT, to discuss the state of title protection for veterinary technicians April 24th in a Bridge Club virtual discussion on Zoom. Registration is free. Source: The Bridge Club. Link. … [Read more...]
Addressing vaccine hesitancy with animal owners
Providing a commentary on vaccine hesitancy, Lori Kogan, PhD, shares research-backed cognitive biases that can affect pet owners’ vaccine decisions. Beyond the analytics, she reminds animal health pros vaccine-reluctant pet owners are not stupid; they simply make poor choices based on their fears and biases. She recommends veterinary teams learn to adapt their vaccine messages … [Read more...]
The hidden risk of letting AI decide – losing the skills to choose for ourselves (video)
Sharing dangers of outsourcing decisions to AI, Joe Árvai, PhD, says AI is mere keystrokes away from making people even less disciplined and skilled when it comes to thoughtful decisions. He recognizes the potential benefits in cybersecurity, health care and finance, where complex models and massive amounts of data need to be analyzed routinely and quickly. Still, Árvai warns … [Read more...]
Americans sleeping less, more stressed
Highlighting disturbing sleep and stress trends, Gallup shares Americans are sleeping less and are less satisfied with the amount they sleep. Gallup polling and other research show a strong connection between sleep, stress and overall health. The decline in sleep and the increase in stress levels in the U.S. are consistently worse for younger women than for men and older … [Read more...]
How to make better career decisions
Timothy Yen offers a practical, five-step framework to focus on what’s important when making big career decisions. He emphasizes feelings and values, what matters most to yourself and other people, objectively considering realities versus assumptions and then shares how to put it all together. Source: HBR Ascend, May 2021. Link. … [Read more...]
Solitude
Being lonely and being alone isn't the same. There are real health benefits to spending time by yourself. Source: AXIOS, March 26, 2024. Link. Solitude can relieve stress, boost confidence, and teach us something new about ourselves.” INSIGHTS: Sometimes you need expert advice. Listen to your inner voice. … [Read more...]
Veterinarian says a receptionist has the hardest job in a hospital
The receptionist at a veterinary clinic has the most difficult job, writes Harris Fitzgerel, DVM, BS. They are the first face clients see when entering the clinic, the first voice they hear when calling, and the liaison between the back and the front of the hospital. Source: DVM 360, April 15, 2024. Link. INSIGHTS: Fitzgerel’s perspective is echoed by the recent launch of … [Read more...]
Worth a Glance – April 11, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 4, 2024. Link. Most read post(s) from the April 4th AHD Bulletin – Let’s stop calling them soft skills. They’re interpersonal skills. Leadership skills. Link. Finding joy. Link. The role of vehicle movement in swine disease transmission. Link. ===================================== Smells … [Read more...]
AAFP’s Spring into Feline Medicine eConference starts April 21st
The AAFP is bringing back its three-day virtual live CE event: Spring into Feline Medicine. Expert speakers will present a variety of feline topics in a live format with 13 RACE-approved CE credits over three days. The meeting days are on different days of the week to allow for flexibility in the schedule. Sessions will air live and will be available on-demand through … [Read more...]
Banfield survey reveals heartworm prevention rates are declining
Despite mosquitoes that transmit disease being present in all 50 U.S. states and increases in heartworm incidence in cats and dogs, a Banfield survey reveals nearly 40 percent of pet owners don’t believe their pet is at risk for heartworm disease and almost 30 percent have not put their pet on a preventive medication. Source: Today’s Veterinary Practice, April 8, 2024. … [Read more...]
The veterinary nurse’s role in heartworm testing and treatment
Veterinary nurses are the front line when it comes to discussing the frequency and necessity of heartworm testing, writes Jordan Porter RVT, VTS (SAIM). She reviews the heartworm life cycle, treating heartworm-positive patients and supporting veterinarians and practice communications. Source: Today’s Veterinary Nurse, Spring 2023. Link. Educating pet owners is a role a … [Read more...]
Words are important
There are strong words and weak words. There are resisting words and accepting words. The words you choose are a vital component to your success and these four tips will help you pick the right words. Source: BIG Think, March 27, 2024. Link. When the conversation is positive . . . using the pronoun “you” increases engagement . . . but, avoid “you” when the … [Read more...]