This article is thought-provoking given the new efforts in veterinary telemedicine. Minnesota’s dental industry is returning to a high-tech solution known as teledentistry, which allows dental hygienists to provide preventive care at low cost while supervised electronically by dentists at a different location. The trend comes as dental hygienists are taking on a greater share … [Read more...]
The top 10 risks your employees bring to your organization
Human resources leaders stand to benefit from seeing how their peers are overcoming challenges. HRE asked experts to weigh in on some of the biggest issues facing today’s HR leaders and consider solutions to these obstacles. We identified information from research done by Aon Risk Solutions that applies to businesses in our industry whether small or large. Your employees are … [Read more...]
Vet professionals more likely to be hurt on the job than firefighters
According to the Bureau of Labor Statistics, people in the veterinary services profession were the second most likely to have nonfatal injuries in 2016, behind nursing and residential care workers and ahead of truss makers, police officers, and firefighters. About 12 percent of people in the veterinary services profession reported work-related injuries or illnesses—four times … [Read more...]
National Veterinary Technician week highlights vet techs
Our industry is celebrating the work of veterinary technicians all week long. The Firstline team offers free team training, appreciation and inspiration throughout this week. It’s a cacophony of notes, posters, videos and quotes to help make this entire week reflect the respect we have for the veterinary technicians and nurses on veterinary hospital teams. Source: FIRSTLINE, … [Read more...]
Thinking equipment before year end
The fourth quarter of each year brings thoughts of end-of-year inventories and opportunities to use Section 179 of the IRS code. It provides incentives for all types of veterinary equipment purchases. Pam Foster writes about how equipment features, function and capabilities have changed over the past decade with some expert help from Rick Warter, of MWI Animal … [Read more...]
These veterinary service trends can help your practice remain competitive
Lidia Staron shares an overview of this year’s top trends for practice owners to consider in order to stay competitive. She indicates that veterinarians on the whole have been slow to adopt many of the newer technologies and services. Source: Veterinarian’s Money Digest, July 28, 2018. Link. Staron identifies the following trends: Wearable tech that monitors pet … [Read more...]
VHMA says to dance with clients. PIMS data creates 8 helpful reports.
The Veterinary Hospital Managers Association (VMHA) addresses non-verbal cues in client communication. When preparing to approach a client to discuss preventive pet healthcare, prior to uttering a single word, think like a dancer. Source: Champions Corner, VHMA, September 17, 2018. Link. Familiarize yourself with these nonverbal behaviors and their impact on the client: … [Read more...]
Veterinary management service agreements can be torture
The legalization of veterinary management agreements operated by veterinary management organizations allows non-veterinarians a way to sidestep laws prohibiting lay ownership of professional practices, writes Christopher J. Allen, DVM, JD. The MSA/MSO structure has been widely adopted as acceptable and legal. . . but is anybody checking to see whether the required separation … [Read more...]
Purdue establishes National Academy for Veterinary Medicine
"Vet Up! The National Health Careers Opportunity Program" (HCOP) Academy for Veterinary Medicine will address a national shortage of veterinarians in public health and rural and food animal practice and a significant lack of under-represented individuals entering the veterinary profession. Vet Up aligns with other programs already in place at Purdue, including being home to the … [Read more...]
Individual approaches best for post-appointment follow-up
Research uncovers that there is no one-size-fits-all approach to communicating with pet owners after a clinic visit. There are some indications of when clients want follow-up in the study referenced. For the rest, maybe it is time to JUST ASK! Source: VETTED, May 10, 2018. Link. If we leave it up to guesswork, then we have a 50-50 shot at getting it right. But if we ask … [Read more...]
AAHA announces pet insurance plan and new board of directors
Congratulations to the new AAHA board members whose leadership began following the inaugural Connexity conference. AAHA also announced The AAHA Pet Health Insurance Program, offered by Petplan. The AAHA plan seeks to provide more options for pet owners seeking to manage the cost of veterinary care and is specifically designed to help clients pay for unexpected expenses for … [Read more...]
More reasons for an annual exam
Melissa Beall, DVM, PhD, explains why regular, comprehensive screening is critical and what veterinarians can do to help keep dogs healthy. All dogs need to be screened annually for exposure to infected ticks Source: Veterinary Practice News, June 20, 2018. Link. A new study . . . showed two key findings: 1) dogs with Ehrlichia antibodies in E. canis-endemic areas have a … [Read more...]
NAVC Resource Library puts product information, detailers, videos, more all in one location
NAVC’s Today’s Veterinary Business is extending its educational efforts to include a handy one-stop website. The Today’s Veterinary Business Resource Library is the next generation of the Vet-Advantage Resource App, part of the Vet-Advantage acquisition by the NAVC in early 2017. More than 30 companies currently have information available on the website including product … [Read more...]
Animals served by nonprofit spay-neuter clinics often not vaccinated for rabies
The latest JAVMA is out. The paper <link> profiling spay-neuter clinic clients and pets is of profound interest to animal health pros who sometimes refer to these locations as price competitors. Note the high percentage of animals without basic rabies protection. Respondents indicated that 49% of dogs and 77% of cats had not been examined previously by a veterinarian, … [Read more...]
Crying at work doesn’t need to be a big deal
Crying at work is like the kiss of death for professional women, writes Jeneva Patterson. . . . to cry in front of colleagues, especially male peers or bosses, ranks as one of the most humiliating professional experiences. Patterson explains the crying response rates between men and women and the likelihood that women in the workplace will naturally react to some situations … [Read more...]
AAFP survey finds successes for practices certified as Cat Friendly Practices
According to Elizabeth Colleran, DVM, MS, DABVP, AAFP co-chair of Cat Friendly Practices (CFP), this was a long time coming. The CFP program is a collaboration of feline experts who provide guidelines to ensure a more positive and less stressful veterinary experience for cats and their owners. . . . when cats panic and their cortisol levels skyrocket, the quality of the exam … [Read more...]
5 tips for choosing a stethoscope
Amara Estrada, DVM, DACVIM, offers tips for choosing a stethoscope for those who decide to upgrade: Choose the best, not the most expensive Be familiar with the features Do not neglect the earpieces Position patients properly Take time to listen for arrhythmias Source: Veterinary Team Brief, August 2018. Link. Take time to choose your stethoscope and … [Read more...]
Sponsored Content – Home dental care now in WSAVA Global Dental Guidelines
The World Small Animal Veterinary Association Global Dental Guidelines were updated August 1, 2018. They now include a section on dental home care. The two major types of home plaque control are active and passive. Both types can be effective if performed correctly and consistently. Active homecare is currently the gold standard. Active homecare involves the … [Read more...]
Vet suicides are real. Help is out there.
This week’s post, “How do veterinarians die,” highlights the challenges some veterinarians face keeping clinics operating, treating patients and ensuring clients stay happy. A disproportionate number turn to suicide as a result of problems. Pet owners in Santa Barbara, California, know all too well the realities of this crisis. Within a few months, they lost two beloved … [Read more...]
VHMA examines the importance of employee retention
Finding and keeping great animal hospital employees has become increasingly difficult and is essential to providing outstanding patient care and client service, practice growth and financial success. VHMA’s August 2018 Insiders’ Insights survey focused on issues related to employee retention. Employee engagement is a murky and multi-faceted topic and isn’t the same as … [Read more...]
Collaborating isn’t the only option
We often find that to make progress on our most important and difficult challenges, we need to work with people whose perspectives and positions are different from ours, writes Adam Kahane referencing his book, Collaborating with the Enemy. Working with diverse others doesn’t have to mean compromising your values. But if you just can’t do it, there are other ways to solve … [Read more...]
Harvard, 6 things that make people live longer, happier lives
The Study of Adult Development is a rarity in medicine. Quite deliberately it set out to study the lives of the well, not the sick. In so doing it has integrated three cohorts of elderly men and women - all of whom have been studied continuously for six to eight decades. Whether we live to a vigorous old age lies not so much in our stars or our genes as in ourselves. Source: … [Read more...]
What’s good for GM may be good for you
Everyone in all General Motors offices is banned from walking and talking or texting. This includes CEO Mary Barra. There’s no looking at a phone en route to a meeting, taking calls on the way to the bathroom nor checking email when getting coffee. Safety is one reason, but awareness is another. Source: Fast Company, August 23, 2018. Link. For GM, the smartphone concern is … [Read more...]
Opinion – Human hospitals will be required to post their prices online
I have no political agenda in posting this. However, I believe it is important for animal health pros to see this legal action and consider how it might play out in animal health. One thing for sure, the ability to differentiate services, skills and value-adds may become further homogenized in this environment. The rule, finalized Thursday by the Centers for Medicare and … [Read more...]
Understand your market, but set your own price points
Kara Perez offers realistic guidance on establishing price points with knowledge of but independent of competition. Focusing too much on the competition can prove to be a distraction. Source: DUE, August 19, 2018. Link. Knowing your market rate is powerful knowledge, but only to a point. If you base your prices off of someone else’s business model and someone else’s work, … [Read more...]
GlobalVetLINK and UC-Davis form diagnostics partnership
The integration of two software solutions, LabLINK HIMS™ and Disease BioPortal®, will enable veterinarians and livestock production personnel to manage diagnostic lab results and improve the speed of health-based decision making. GVL’s LabLINK HIMS software has been used by swine veterinarians and integrated producers for more effective herd health management. With the UC … [Read more...]
Weekly meetings rejuvenate practice culture (includes video)
Tracy Dowdy, CVPM, explains why it is important for veterinary practice to hold weekly meetings. They should be spent rejuvenating your practice culture and creating an open line of communication. Source: Veterinarian’s Money Digest, April 30, 2018. Link. Veterinarians work in such a fragmented industry where they don't have a roadmap on how to run their practices or train … [Read more...]
Learn from your mistakes by reacting appropriately
Every business makes mistakes. As a leader, you’ll be responsible or at least accountable for most of them. The best leaders don’t let their bad decisions define them. A simple way you can accomplish this is by not reacting right away to every mistake, but reacting in the right way, whether that means rectifying the issue immediately or learning a valuable lesson and moving … [Read more...]
FDA releases new tools to help veterinarians fight opioid abuse
Keeping opioids secure in the veterinary practice while retaining access for patients who need pain control is more important than ever. The FDA’s Center for Veterinary Medicine recently published a list of online resources to help veterinarians comply with federal and state regulations for prescribing, storing and disposing of these products; understand how to help overdosed … [Read more...]
Opinion – USDA plans to contact veterinarians in animal welfare investigations
It’s not my role to cry wolf or create unwarranted anxiety. However, I believe veterinarians and their staff members need to spend time reviewing the APHIS webpage for attending veterinarians <link>. While the public relations for the new Animal Welfare Act initiative is to “strengthen relationships with the attending veterinarian community,” there may be other potential … [Read more...]