Human medicine and animal medicine approaches have become more amalgamated than ever before. Covid-19 restrictions have similar effects on any business that historically required customers to enter a brick and mortar location to be provided services. Gianrico Farrugia, president and CEO of the Mayo Clinic, discusses how Covid-19 spurred rapid transformation there and issues … [Read more...]
Updated Veterinary COVID Guidelines
Canada’s Ontario province has been very proactive and successful in managing changes to the practice of veterinary medicine in the face of Covid-19 risks. The Ontario Veterinary Medical Association recently released its stage 3 set of recommendations for Ontario veterinary clinics. Scott Weese, DVM, says much of it applies more broadly as veterinary teams seek to balance the … [Read more...]
VVCA inaugural summit sets the stage for virtual care
Congratulations to the Veterinary Virtual Care Association team on their successful Virtual Care Summit, which took place August 18. Concurrent with the summit, the organization launched an updated website <link>. A substantial set of educational options were offered. They included compelling speakers and animal health pros experienced in hands-off virtual medical care … [Read more...]
Don’t skip that vacation
Rebecca Zucker reminds us of the reasons and benefits of taking time away from our daily work. The pandemic has changed many plans, but vacation benefits remain clear whatever you do: Improved productivity Lower Stress Better overall mental health Spurs greater creativity Source: Harvard Business Review, August 11, 2020. Link. Plans may look different than … [Read more...]
5 FAQs about pets and vaccines
August is National Immunization Awareness Month. Carley Lintz provides a brief guide to share with pet parents about animals and vaccinations. Rudimentary? Yes! But consider using this to contact local media, as the basis for an interview on local radio or for developing a script for a YouTube video for your website. The K.I.S.S. principle probably applies here and yes, … [Read more...]
Favorite 5 articles from Clinician’s Brief
We’re sharing this group of articles from Clinicians Brief in the event you hit delete before taking a good look at this group of peer reviewed tips. Source: 5 tips for treating otitis externa, Clinician’s Brief, June 2019. Link. Source: Top 5 complications of gonadectomy, Clinician’s Brief, February 2020. Link. Relevant information in light of this recent post: Neutering … [Read more...]
FAMILY: help your kids be fearless
Kids! School decisions. To sport or not. To interact with peers. Alone at home. Whew, what a time to have kids. Fears are normal in children, until they prevent them from experiencing life, writes Rachel Buchholz. It is rare to not hear something about kids and choices in industry conversations these days. We’ve included Buchholz’s recent National Geographic newsletter … [Read more...]
What is your cleaning, sanitizing and disinfection IQ?
The pandemic has forever opened people’s eyes to the impact infective pathogens have on our lives. This author reviews the challenges we all have managing a less infection prone environment. As animal health pros, we are primary sources of information and education for our clients and those in our networks. The information here is rudimentary and worth sharing internally and … [Read more...]
P.U.R.R. your way to optimal patient flow
When you are hell-bent on surviving considerable changes to how to do life, your business and meet client expectations, customer experience planning and mapping may not be a high priority. Now as the world attempts to reopen and live with Covid-19 risks, planning patient flow is an important part of progress. Claire Pickens, CVPM, SHRM-CP, CSSGB, looks at patient flow … [Read more...]
Grouchy clients, stressed staff, but business is growing
The VHMA’s tracking surveys are often revealing. June 2020 versus June 2019 numbers look strong, even in the shadow of a possible recession. Practices are reeling from the cumulative disruption from the pandemic but gaining ground against previous shortfalls. About 53 percent of practices never changed their hours of operation and another 25 percent did, but have returned to … [Read more...]
More than 2000 registered for VVCA live event
The Veterinary Virtual Care Association (VVCA) is hosting it’s first online summit August 18th. It offers 5.5 hours of free education to veterinarians, technicians, and others interested in elevating the level of care they provide to animals. The notice lists the speakers presenting the continuing education. Source: VVCA media release, August 5, 2020. Link. We are thrilled … [Read more...]
Best cleaners to sanitize your phones
Jimmy E. Sharp shares a list of cleansers to use on your phones. You don’t have to be paranoid or a hygiene freak to realize how close your hands, mouth and eyes are to your phones’ surfaces. . . . whatever you use to sanitize your phone . . . USE SOMETHING!” Source: Habits and Routines, July 17, 2020. Link. … [Read more...]
Parvovirus cases spike
BluePearl, which operates 90 specialty and emergency pet hospitals in 21 states, has experienced a 70 percent increase in parvovirus cases. They relate the spike to the pandemic. AAHA’s Tony McReynolds dug into the situation and offers ways for practices to prepare. Source: AAHA NEWStat, July 23, 2020. Link. … [Read more...]
Neutering study lays out guidelines for 35 dog breeds
Our industry has struggled to answer questions about when or if to consider neutering for dogs because of great disparity between breeds. A new, 10-year study by researchers at the University of California – Davis, examined 35 dog breeds and found vulnerability from neutering varies greatly depending on the breed, size and sex. Source: UC Davis, July 15, 2020. Link. “We … [Read more...]
10 fun facts about mosquitoes
Fun? Well maybe for an entomologist. ;-) Animal health pros are the perfect sources to CONFIDENTLY help animal owners decrease the risk from mosquito-borne diseases. But, products on the shelf or not discussed never repel or kill one of the pests. Talk about them. Mid-summer is the peak time for mosquitoes!” Source: The Outdoor Wear, July 16, 2020. Link. People with Type O … [Read more...]
Dictation platform built for veterinarians now available on Mac
Mac users are celebrating as Talkatoo announces it has finished production of its revolutionary dictation software in a version for macOS. Up until now, it was only possible to do so on Windows. Talkatoo’s voice dictation solution offers tremendous flexibility and convenience for vets everywhere, even on their personal laptops. . . Windows or Mac.” Source: Talkatoo. Link. … [Read more...]
4 tips for marketing to millennial pet parents
Ongoing studies demonstrate some millennials distrust advertising. MWI Animal Health shares four ways animal health pros can reach this group of potential or current clients. Build meaningful relationships Meet millennials where they are with high-tech communications Establish a strong social media presence Keep the conversation going Source: MWI Animal Health, … [Read more...]
Have you herd? Ruminants in a sustainable food system (AABP podcast).
Animal health pros are an important part of the front line to manage perceptions and truth about animals, animal stewardship and the impact of animals on our environment. Sara Place, PhD, discusses greenhouse gas emissions, how cattle are a solution to providing a sustainable food source for humans, and why the Food and Agriculture Organization’s report on GHG production … [Read more...]
Help cat owners recognize an emergency
Cats don’t come with warning labels, and a person who doesn’t know the symptoms can’t be expected to recognize them” – Eric Barchas, DVM Barchas begins with a tip about what healthy gums look like and then shares a list of more common and serious cat emergencies that includes: Difficulty breathing Sudden paralysis of the hind end Known (or likely) ingestion of … [Read more...]
Telemedicine content missing new VVCA references
Commentary More content appears nearly every week on telemedicine. In animal health there is an organization, albeit relatively new, that has been organized to help define virtual care in animal health and frequently not referenced in published content. That organization is the Veterinary Virtual Care Association < link > whose mission is to elevate the standard of … [Read more...]
How vet professionals juggle kids and work
More questions than answers remain for parents as we look to the upcoming school year. Companies and parents are bracing for more childcare conflicts. With schools not fully reopening and day-care centers struggling to survive the pandemic they just don’t know what the future holds” – WSJ, July 19, 2020. Link. Understanding how peers are handling the issues may be helpful as … [Read more...]
Fast tracking psychological safety
“This is NOT a DRILL,” writes Natalie Richardson who says psychological safety has emerged as a golden child in the field of team development. She shares current challenges against a historical perspective along with five tested safety tools you can use to support teams and rapidly develop psychological safety. Psychological safety is defined as a shared belief among teams … [Read more...]
AKC: Signs of chronic pain in dogs
Pain is personal to the pet, the owner and the veterinary team and can be hard to identify. Kevin T. Fitzgerald, DVM, provides solid information for dog owners, including a list of top signs of chronic pain in dogs and how it can be eased. Source: AKC Family Dog, March/April 2020. Link. Diet is perhaps the most underused pain relief method.” - Kevin T. Fitzgerald, … [Read more...]
Integrated pest management key to fly control
It is documented flies cause losses in beef, dairy, small ruminant and swine production. They are also a nuisance at home, around backyard animals and in stables. Janna Block, North Dakota State University Extension livestock systems specialist, discusses the importance of using the right type of fly control at the right time for the right duration to control pests … [Read more...]
Void in urban livestock veterinary care due to lack of facilities, interest or experience
Research results indicate an increasing demand for veterinary services for poultry and livestock in cities and suburbs and a need for ongoing continuing education of practitioners, as well as the animal owners according to UC Davis research. This segment of agriculture has been largely overlooked by the veterinary community in North America.” - Dr. Alda Pires “The health and … [Read more...]
Noisy children get WFH parent fired
Whizy Kid’s article sparks memories of a 15th century saying, “Children should be seen not heard.” Fueled by the story of a California woman whose employer fired her because her children were allegedly too noisy, Kid discusses employment at will, just cause, gender discrimination and wrongful termination. Source: Refinery 29, July 10. Link. The pandemic has burst the dam on … [Read more...]
FDA hand sanitizer warning list grows to 59
The FDA has added more products to its warning against using selected hand sanitizers potentially containing methanol. Methanol can "be toxic when absorbed through the skin or ingested and can be life-threatening when ingested," the FDA noted. Source: Newsweek, July 14, 2020. Link. The administration also raised concerns for "products that are fraudulently marketed as … [Read more...]
New company to streamline social media content for practices
Complimentary commercial content SimplyDONEsocial launches as a curated social media platform with a virtual party July 22nd. The new company is a collaboration between Eric Garcia, founder of Simply Done Tech, Jenise Walker with TheSociableVET, and Bruce L. Truman with BLT Consulting, SimplyDONEsocial will address social media management challenges for veterinary … [Read more...]
Infection prevention is everyone’s business
Complimentary commercial content Virox is hosting a free webinar, “Ask an Infection Prevention Expert”, Thursday, July 16 at 2:00 p.m. EDT. Registration allows viewers to submit their questions about infection prevention and control. This topic is timely as people return to work with concerns about staff, animal owner and animal safety. The webinar will feature Nicole … [Read more...]
We need sellers who sell, not take orders
Commentary David Brock shares he remains stunned by how few people who are in sales roles, truly sell. His article is clouded with somewhat of a rant BUT, he makes good points that are relevant in this current pandemic, WFH and changed contact methods environment. Customers need help, they want help. . . particularly in these times. They need to learn, to see new … [Read more...]