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2020 e-commerce surge carried pet food along for the ride

December 15, 2020 by Kirk Augustine Source: Pet Food Business, Petco, Virtual Vet, You Tube

“One of the driving factors behind the e-commerce growth trends for pet food was the growth of millennial pet owners who were preconditioned to online shopping. The pandemic has taken this storyline and put it on steroids,” according to Tom Elliott citing a new report from Capstone Headwaters. In a related discussion, Fritz Wood, CPA and Vertical Vet's Dr. Ernie Ward … [Read more...]

VVCA unveils Veterinary Telemedicine Regulatory Map

December 15, 2020 by Kirk Augustine Source: VVCA

Mark Cushing, JD, and Ali McIntyre, executive director of VVCA, share work done with the Animal Policy Group research team that helped create the most definitive, comprehensive and accurate state-by-state map of all laws and regulations, including COVID guidance from governors, about telemedicine or virtual care. <the map> is a living, breathing tool . . . not just for … [Read more...]

Telemedicine platforms expanding reach to animal owners

December 8, 2020 by Kirk Augustine Source: FirstVet, whiskerDocs

Complimentary Commercial Content The rush to meet pet owners in the cloud and expand veterinary virtual care has two new advances this week according to company press releases. whiskerDocs announced they will start telemedicine in four states beginning January 1. VCPR will be established virtually. FirstVet, brings on-demand telehealth to American animal owners’ … [Read more...]

Apathy or pandemic burnout?

December 8, 2020 by Kirk Augustine Source: Chicago Tribune, Fast Company

Nearly everyone is suffering from mental fatigue right now, says psychologist Yvonne Thomas. She shares some of the key signs of mental fatigue: You’re inefficient You don’t feel compassion for others You’re procrastinating more than ever You’re struggling with sleep and appetite Thomas also shares some coping methods: Create countdown strategies … [Read more...]

Role of veterinarians, nutritionists changing on dairies

December 8, 2020 by Kirk Augustine Source: Dairy Herd Management

University of Kentucky Extension professionals say the role of veterinarians in the dairy industry is everchanging. The size and sophistication of dairies has reduced the hands-on need for exams and treatments. Now veterinarians play an intrinsic role in establishing protocols, especially as they relate to treatments with antibiotics, pain management and training farm employees … [Read more...]

50% of dog owners believe their pets have separation anxiety

December 8, 2020 by Kirk Augustine Source: People

Commentary To most animal health pros, study results revealed in People will come as no surprise. If anything, the WFH months has increased visibility to issues many pets were already experiencing and now owners want to address the issues. Results from the survey found that 53 percent of dog owners overall and 60 percent of hybrid workers believe that their dogs has … [Read more...]

Discuss treatment plans to avoid surprises

December 8, 2020 by Kirk Augustine Source: Animal Health Digest, DVM 360

Emily Shiver, practice manager, CVPM, CCFP, shares proven tips to help present treatment plans and their financial components. Note the physical alignment, transparency, empathy, outcomes and acknowledgement elements she highlights. Presenting treatment plans with empathy and compassion helps to eliminate some of the stress of this delicate discussion. It also potentially … [Read more...]

VVCA Mark Five series compares telemedicine policies: AVMA, AAVSB, and VIC

December 8, 2020 by Kirk Augustine Source: VVCA

Continuing his series about the dynamics of telemedicine in the veterinary space, Mark Cushing, JD, compares the policies of three organizations that set guidance for veterinarians. He first reminds us that the VCPR rules were established to create a legal basis for state boards to take disciplinary actions against a practitioner, NOT to protect animals under the care of … [Read more...]

Healthcare community learns about growth of telemedicine in veterinary care

December 8, 2020 by Kirk Augustine Source: mHealth Intelligence

The healthcare community is becoming more aware of the health value of pets for people. In a survey conducted by Xtelligent Healthcare Media, 11 percent of respondents identified pet ownership as a social determinant of health, five percent screen their patients for pet ownership and nine percent partner with organizations within the community to address the ups and downs of … [Read more...]

University of Georgia program teaching vet students about bees

December 8, 2020 by Kirk Augustine Source: Farm Monitor, University of Georgia

One of the more uncomfortable side challenges with VFD rules remains the required interaction of veterinarians with apiarists when prescription drugs are needed. Dr. Jörg Mayer at the University of Georgia is leading the implementation of a first-of-its-kind program on bee medicine. Mayer recognizes many veterinary students have no relevant experience with some animals and that … [Read more...]

Talkatoo becomes AHD sponsor

December 8, 2020 by Kirk Augustine Source: Talkatoo

Talkatoo, a specialized dictation application that allows for speech-to-text capability, joins the group of sponsors who support our weekly AHD Bulletins and post library. Talkatoo’s capabilities include difficult animal health vocabularies. Animal health pros will find this talk-to-type technology especially useful in easing daily workflows, recordkeeping and … [Read more...]

73 percent of pandemic adoptions at risk to be surrendered

December 1, 2020 by Kirk Augustine Source: Today's Veterinary Nurse, Veterinary Practice News

Sound the alarms and call in the techs! A recent survey of new dog owners conducted by Merck Animal Health found 73 percent of those who brought home a pooch this year are considering rehoming the animal once the pandemic ends. This decision, Merck says, likely stems from a lack of knowledge about animal care. 25 percent of respondents claimed they do not have enough … [Read more...]

Manage change proactively in veterinary practices

December 1, 2020 by Kirk Augustine Source: Covetrus Software Services

Complimentary Commercial Content from Covetrus Software Services, North America Covetrus has created a how-to resource to help teams transform with the rapidly changes in today’s veterinary climate. Navigating What's Next: How to Manage Change in Your Veterinary Practice, offers tips and insights that will help you: Recognize the need for change and identify the signs … [Read more...]

New guide for sustainable acquisition and integration of veterinary practices

December 1, 2020 by Kirk Augustine Source: Veterinary Integration Solutions

Complimentary Sponsored Content from Veterinary Integration Solutions                                                                                              The rapid growth in the demand for veterinary services, coupled with aging veterinary practice owners and changing expectations from veterinary employees, promises to fuel ongoing practice acquisition by … [Read more...]

TODAY, free webinar: Emergency and disaster response in a pandemic

December 1, 2020 by Kirk Augustine Source: Virox Animal Health

Free webinar sponsored by Virox® Animal Health       Members from the University of Florida’s Veterinary Emergency Treatment Service will share how their unit has responded to state disasters and local emergencies. They’ll also share what has changed since Covid-19. Lawrence Garcia, DVM, and Brandi Phillips will include how to prepare for a disaster that may affect your … [Read more...]

Conflict, stress for younger veterinarians is not limited to the US

December 1, 2020 by AHD Staff Source: Irish Veterinary Journal

Conflict and stress, identified as top causes for young veterinarian disgruntlement in the US, have now been identified in veterinarians in Poland. A recent study there analyzed conflict and conflict-causing factors in veterinary practices. Source: Irish Veterinary Journal, November 17, 2020. Link. Conflict in the course of work is most often experienced by young … [Read more...]

Who’s watching the kids?

December 1, 2020 by Kirk Augustine Source: Harvard Business Review, High Plains Journal

Commentary Two articles and Thanksgiving experiences prompt this post. Whether rural, urban or suburban, parents are taxed. The effects of changing school schedules, daycare limitations, restrictions on gatherings and physical distancing play out in family lives and at work. Virtual care helps, but only goes so far. Even with optimum resources, parents are stressed to know … [Read more...]

Mark Five episode 5: the role of vet technicians, vet nurses in telemedicine

December 1, 2020 by Kirk Augustine Source: Animal Health Digest, VVCA

Complimentary content from VVCA Mark Cushing, JD, addresses the empowerment or restriction of veterinary technicians or vet nurses as telemedicine grows in veterinary practice. Although it is an area that has been widely debated, he clarifies areas to consider: The 3 NOs for vet techs/nurses Types of supervision of vet techs, vet nurses by DVMs Use of these … [Read more...]

Augustine, Clausen discuss inventory management on Inventory Nation podcast

December 1, 2020 by Rick Purnell Source: Inventory Nation podcast, Veterinary Care Logistics

Kirk Augustine has been following Nicole Clausen, CSSGB, CCFP, as she developed Veterinary Care Logistics. In ongoing communications, Clausen shared a current context that mirrored Augustine’s experiences in the late 1990s and early 2000s. Finding common ground, Clausen invited Augustine to be a guest on a recent Inventory Nation podcast. Clearly the lack of inventory … [Read more...]

Revenue growth, merit bonuses are alternatives to production-based pay in veterinary medicine

December 1, 2020 by Kirk Augustine Source: ASPCA Pet Health Insurance, Today’s Veterinary Business

In 2018, Wendy Hauser, DVM, and Joy Fuhrman, DVM, MBA, CPA, challenged the historic production-based compensation for DVMs. This discussion remains timely with the growing demand for veterinary care, increasing use of telemedicine and practices struggling to fill staff positions in the face of the pandemic. The antidote for production-based pay is this: a hybrid program of … [Read more...]

Infectious respiratory disease in animal shelters

November 17, 2020 by Kirk Augustine Source: DVM 360, Virox

Commentary This discussion of respiratory disease in shelters and facilities where animals are commingled and frequently moved in and out is warranted and timely. Much to my surprise, disinfection disciplines were not mentioned. With pathogens are hard to identify and when immunity from vaccination of naïve animals takes 7 to 14 days to develop, disinfection is the core … [Read more...]

Why every veterinary clinic needs better branding

November 17, 2020 by Kirk Augustine Source: Whiskercloud

Complimentary commercial content from whiskercloud Jessica Vogelsang, DVM writes about the importance of branding, a veterinary clinic condition she calls Yesitis and avoiding the impossible task of promising to be everything to everybody. Source: Whiskercloud, December 1, 2019. Link. . . . almost every clinic markets themselves the same way. . . Seen as interchangeable … [Read more...]

The new manager challenge

November 17, 2020 by Patrick T. Malone Source: Inc.

The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you a promotion will not be the same ones that make you effective as a manager. Source: Inc., August 7, 2017. Link.  Emotional Intelligence is the ability to recognize and understand emotions in yourself, in others, and leveraging this awareness to manage your … [Read more...]

U.S. consumer sentiment ebbs; producer prices maintain steady rise

November 17, 2020 by Kirk Augustine Source: Reuters

Economists expect consumer sentiment will trend lower despite promising developments on experimental Covid-19 vaccines. Consumer sentiment is an economic indicator that measures how optimistic consumers feel about their finances and the state of the economy. In the U.S., consumer spending makes up a majority of economic output as measured by Gross Domestic Product … [Read more...]

The secret struggles of introverts in a remote workforce

November 17, 2020 by Kirk Augustine Source: Fast Company

Commentary Covid-19 has upset nearly every routine at work and at home. Introverts are perceived to be enjoying the privacy, but research tells a different story. Between our kids on hybrid schedules, swing schedules at work and aging parents isolated in retirement facilities, Mitchell Demeter has provided each of us something to consider, introvert or not. Source: Fast … [Read more...]

Managing performance issues in a remote environment

November 17, 2020 by Kirk Augustine Source: Fast Company, Harvard Business Review, HR Dive

Our culture of annual reviews, employee performance metrics and staffing decisions is palpable this time of year in animal health companies. This year has challenged every performance monitoring system. Employees may have developed performance issues amid the stress of the current work environment. Delivering proper feedback remotely is challenging for managers accustomed to … [Read more...]

VVCA in virtual care driver’s seat

November 17, 2020 by Kirk Augustine Source: VVCA

Complimentary content The Mark Five: Policy Off Leash series continues with the third and fourth editions. In the third edition, Mark Cushing, JD, shares critical information about how the FDA views telemedicine. The discussion focuses on off-label prescriptions and traditional VCPR in the FDA regulations. The FDA rule is limited to extra-label drug prescriptions and was … [Read more...]

Carriers driving early Black Friday offers

November 17, 2020 by Kirk Augustine Source: CNN, Fast Company, Intelligent Audit

Commentary The pandemic has changed Black Friday forever. Surcharges announced in August by the largest shippers are the penalty for not selling out early. The pandemic has caused shippers to fully reassess their supply chain strategy and their carrier mix. One way that delivery services hope to deal with the holiday crush is to push retailers to ship more packages early … [Read more...]

The first MiQLab diagnostic system placed at University of Pennsylvania

November 17, 2020 by Kirk Augustine Source: LexaGene

Complimentary commercial content “We are very excited to be placing our first completed commercial MiQLab system in the Penn Vet [school] microbiology laboratory for their evaluation. This is a tremendous step in delivering our technology into the veterinary market and beyond,” stated Dr. Jack Regan, LexaGene’s CEO and Founder. Designed for in-clinic, point-of-care, … [Read more...]

Drs. Weese and Anderson review Covid-19 in animals

November 10, 2020 by Kirk Augustine Source: WormsandGerms Blog

In a series of blog posts, Scott Weese, DVM and Maureen Anderson, DVM review Covid-19 in animals by family. Industry pros are thankful for the efforts being made to help keep Covid-19 in perspective. Thank you Drs. Weese and Anderson!” Source: WormsandGerms Blog. Link. Worms & Germs Blog is an educational website coordinated by Drs. Scott Weese and Maureen Anderson of the … [Read more...]

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