NOMV stands for Not One More Vet, the largest veterinary support group in the world. It has more than 28,000 members worldwide who provide peer-to-peer mental health support and suicide awareness. AAHA’s Tony McReynolds shares discussions following several recent suicides in the veterinary community. . . . the veterinary profession had significant struggles prior to the … [Read more...]
Raising capable and empowered pet parents
The efforts to educate and raise capabilities in animal owners are as important as building capabilities in employees. In this context. compliance takes on a new, more appropriate meaning. Kudos to the MWI Animal Health team for providing this thoughtful article. Teach clients how to be better partners in their pet’s health care and THANK THEM!” Source: MWI Messenger Focus - … [Read more...]
Antimicrobial resistance effort has new PCR tool
Complimentary Commercial Content The major drawbacks to generic PCR testing in the clinical setting are lack of pathogen viability indicators and no method for assessing antibiotic sensitivity of the offending agent. Outsourcing PCR testing often delays test results by four or more days. Vetranomix brings the first quantitative PCR testing capability for a broad range of … [Read more...]
Meeting inventory needs a year later
Opinion Looking ahead through July, can you trust purchase history and forecasts?” – Kirk Augustine ABSOLUTELY NOT! The pandemic shutdown began a year ago. Replenishment slowed to a near halt. Inventory items on hand were motionless until late May or June. Now a year later, our industry has adjusted through curbside services, tele-everything and animal owners have migrated … [Read more...]
More pets, fewer vets. Now what?
A staggering one in four employees plans to leave their employer after the Covid-19 pandemic subsides, according to a new survey. Already short of qualified workers, the veterinary practice industry faces big hurdles according to Bob Lester, DVM: Cost of care Cost of education Wellness in both people and pets AND The workforce shortage Source: Vet … [Read more...]
Preparing for future disruption
Whether we have another Covid-19 surge or not, veterinary practices can use the experiences of the last year to prepare for what is ahead. Many of the adjustments made are likely to become part of normal services. MWI Animal Health provides an outline of items to consider. Hybrid service models using digital tools are predicted to continue in animal health as in human … [Read more...]
How to respond when an employee discloses a mental health condition
It takes a lot of courage for an employee to disclose they have a mental health condition. Navigate the conversation carefully. Start by thanking them for telling you, but don’t make a big deal about the disclosure. It’s important to treat it like you would any other medical issue. It’s important to keep in mind that the employee likely had to overcome a lot of fear to talk … [Read more...]
AAHA and AAFP release updated feline life stage guidelines to the veterinary community
Our industry guidelines require updating as we understand more about the animals we live with and provide with care. New updates for individual felines are found in the 2021 AAHA/AAFP Feline Life Stage Guidelines. The Guidelines are provided jointly by the American Animal Hospital Association (AAHA) and the American Association of Feline Practitioners (AAFP). The new updates … [Read more...]
8 steps to recover veterinary hospital email from a hack
Sponsored Content Managing the risk of email fraud is more important than ever as email dominates business communications. Clint Latham, JD, shares the many ways an email system can be compromised and what to do about it. Ransomware is a reality of internet communications. Latham created a free ebook, The Essential Cybersecurity Toolkit for SMBs, to help businesses start … [Read more...]
Show your leadership in the storm
Leadership is easy in good times. Effective leaders tend to get out of the way and spend their time looking ahead. However, when the pandemic is celebrating its one-year anniversary, more is required. Source: peoplehum.com, January 2021. Link. This is when real leaders need to stand up, speak out, and lead. INSIGHTS: As the leader, you communicate whether or not you are … [Read more...]
A clinical approach to alopecia in cats
Dermatologic issues of pets are commonly among the top 10 reasons owners visit their veterinary hospitals. The visible fur loss that shocks clients requires veterinary teams to use their detective skills. The single-most important diagnostic tool for any skin disease (including alopecia) is a thorough history, writes Cherie Pucheu-Haston DVM, PhD, DACVD. Pucheu-Haston’s … [Read more...]
Veterinary resource library supports pet health insurance discussions
Complimentary Content – Part 4 of February 2021 series Data featured in this month’s posts about research conducted by Dr. Wendy Hauser’s team are compelling and indicate potential benefits for insured pets, pet owners, veterinary team members and practices. <Link>. The results also indicate the need for a strategic approach to comfortably include pet health insurance … [Read more...]
The Depression Project helps people understand their depression
Given our industry’s focus on suicide and stress, we’re sharing information from The Depression Project. Two brothers from Australia experienced depression from different perspectives and created Storm to Sun Framework. It makes it easier for people to understand their depression; to know what they need to do to get better; and to have an easy way of explaining their depression … [Read more...]
Stop insisting everything’s fine when you’re actually drowning
Being emotionally transparent is an unnatural response, writes Annaliese Griffin. She writes about emotional resilience, stoicism and achievement in the context of people who look fine, who look like they are handling everything with calm resilience but are potentially really drowning. Source: Forge, February 21. 2021. Link. The emotional drowning response is a common … [Read more...]
VVCA inaugural Lunch and Learn deemed a success
VVCA Board member, Aaron Smiley, DVM, was the featured speaker during the inaugural Lunch and Learn series for VVCA Community members. Smiley brought his well-known enthusiasm to the group as he shared step-by-step use of telemedicine, client interactions and veterinary nurse involvement in two cases from his practice in Indiana. He also demonstrated how he monetizes virtual … [Read more...]
Working with technology means planning for failure
Opinion For those of us born before 1990, technology represents significantly more than computers and digital devices. Things like anti-lock braking systems, satellite communications, microwave ovens, cable television, early robotics, even indoor plumbing all fit in technology discussions. The expectation was that these technologies will work 99.9 percent of the time. The … [Read more...]
Pandemic leadership lessons can help you
The Covid-19 pandemic has created a unique crisis for businesses. These leadership tactics can serve you and your team for years to come. Source: enterprisersproject.com, August 31, 2020. Link. In challenging times, people will step up if we let them. But if you try to solve the world’s problems on your own, your team can only stand back and watch. Bring your team into … [Read more...]
AAFP releases new feline hypertension educational toolkit
The new Hypertension Educational Toolkit will help veterinary professionals diagnose systemic arterial hypertension (hypertension) in cats, according to the American Association of Feline Practitioners (AAFP). Assessing blood pressure in the feline species is an important part of feline preventive care, yet it is uncommon for practices to routinely perform this test. This … [Read more...]
Slow down, write better emails
We’re sharing from this article verbatim. It is concise, actionable and central to our personal lives. Erica Dhawan says reading carefully is the new listening and writing clearly is the new empathy. So many of our exchanges today happen in written (or typed) form such as email, text and IM. This means that listening in its traditional sense has been replaced by reading text … [Read more...]
Lyme disease is getting skinked
Black-legged ticks in the southeast U.S. prefer to feed on lizards, particularly skinks. Skinks don’t transmit Lyme as easily as the white-footed mice in the northeast U.S. Jean Tsao, a disease ecologist, and her team found a clear divide in ticks’ preferred hosts and behavior south of Virginia, matching the pattern of both tick infections and Lyme disease. Source: Science, … [Read more...]
Lepto IS a thing! Dr. Jen the Vet
Jenifer Chatfield, DVM, Dipl. ACZM, Dipl. ACVPM, discusses Leptospirosis sp. including history, zoonoses, clinical signs, environmental concerns and modern approaches to prevention. Every dog, EVERY dog is at risk for lepto. Every dog ought to be vaccinated for lepto.” - Dr. Jen the Vet Source: Is this a Thing? Dr. Jen the Vet, February 10, 2021. Abbreviated version. … [Read more...]
Moving your practice services online important, especially now
Sponsored Content Many small- and medium-sized veterinary practices are still reeling from the impact of the lockdowns during this coronavirus pandemic. Getting practice services online often sounds like a daunting task for practice owners, says Clint Latham, JD. However, it is now more important than ever to have an online presence, where you can reach out to your clients … [Read more...]
Overcoming barriers in cost-of-care conversations
Complimentary Sponsored Content – Part 3 of a February 2021 series In the first two posts <post-1> <post-2>, study results reported by Wendy Hauser, DVM, and team indicate clients and veterinary team members feel better when proactive education about pet health insurance occurs and demonstrated a strong correlation between insured pets and the care these pets … [Read more...]
7-step process helps you deal with stress, so it doesn’t affect your health (video)
Life can be rough at times and Covid-19 scares and protocols don’t help. They add to everyday stress. Our bodies aren’t designed to constantly be under that pressure. We have to learn healthy ways to deal with the stressors that don’t go away, says Dr. Seth J. Gillihan. “Key is being able to process the stress, so it's not building to a breaking point.” It can feel like … [Read more...]
Huddle up each morning
Two examples highlight the benefit of check-in meetings. First, a recent Nat Geo episode of The Wild Life of Dr. Ole <Link>, featured Ole Alcumbrac, DVM, hosting a stand-up meeting discussing the day, staff substitution while he would be out and follow-up required on a couple of cases. It ended with a request for questions or concerns. This is a real-world example … [Read more...]
AVMA resources address diversity and inclusion in veterinary medicine
The AVMA has a suite of resources available to help veterinary professionals address and remove barriers to equity and inclusion. Creating socially conscious educational and work environments are imperatives for veterinary professionals whose oath includes public health. Veterinarians, team members, and students must be equipped with the knowledge and skills to meet the needs … [Read more...]
The 5 things customers want
Randy MacLean works in distribution. His perspective on five things customers want and how to deliver them is applicable anywhere in the animal health supply chain. He believes customers are affected and influenced almost exclusively by: Availability On-time delivery No product failures Smooth (and short) interactions Acceptable price Source: Modern … [Read more...]
Saying it and doing it are different
I learned a valuable lesson from my mentor, “Saying you want something is one thing, but actually doing something about it is very different.” We prove what we desire most by our actions, not by our words. Source: becomingminimalist. Link. In too many cases, what we say we want is different from what we pursue. INSIGHT: A goal without a plan is just a wish. … [Read more...]
Join VVCA as a veterinary team
If you missed last week’s post featuring VVCA’s veterinary team memberships, you can catch it now. It is a great way to be sure virtual care grows as a team endeavor. Community activities are being scheduled and implemented, including weekly Café discussions. Team membership is cost-effective. Source: Animal Health Digest, February 11, 2021. Link. Groups of up to 10 … [Read more...]
Covid-19: Here to stay
It is more evident Covid-19 is here to stay. It transmits easily, readily develops new strains and is as tough as flu, HIV and measles. Experts recommend we must realize that our lives will not be the same from now on, even with effective vaccines fully available and distributed worldwide. Quite literally, a new Covid-19 industry is developing to address the goods and services … [Read more...]