Two states have joined adopters of new and progressive telemedicine reforms across the U.S.. Mark Cushing, JD, shares the good news from Michigan and New Jersey while comparing how these states made regulatory changes that allowed a telemedicine VCPR to be established. Source: VVCA, Mark Five series, May 3, 2021. Link. INSIGHTS: Changing telemedicine regulations is a … [Read more...]
5-step process holds team members constructively accountable
Confronting less-than-acceptable performance or conduct can create tension, writes Michael Canic. He says it is time to rethink how we view accountability. The goal of holding team members accountable is to help them—and the organization—improve, grow, achieve, and succeed.” – Micheal Canic Source: Training Magazine , April 28, 2021. Link. Canic shares a five-step process for … [Read more...]
Ensure patient safety when outsourcing prescriptions
Guest Contributor – Elaine Blyth, PharmD We occasionally hear about prescription errors and miscommunication when a third-party pharmacy fills a veterinary prescription. As third-party fulfillment continues growing, veterinary team members can proactively help reduce errors. Elaine Blyth, PharmD, offers worthwhile action items in this bulleted guide. Source: Elaine Blyth, … [Read more...]
How Petco is increasingly a stealthy competitor to clinics
Opinion In this article written for pet retailers, Mark Kalaygian offers a comprehensive look at how the company has improved and how it is expected to continue to do so. His review was prompted by Petco publishing its 2020 annual report on May 4, 2021. Animal health professionals, especially veterinary teams, need to look at these trends as many of Petco’s customers are … [Read more...]
PI calves: A devastating threat you might not even see
Complimentary Commercial Content from Boehringer Ingelheim Animal Health Despite 70 years of information and education on bovine viral diarrhea virus, the disease continues to tear at herd health and profits. Persistently infected calves are one of the greatest threats facing the cattle industry, yet many producers don’t know they’re in the herd. A PI calf is an animal that … [Read more...]
Catching up with VIP’s Shawn and Dr. Ivan
Complimentary Content Shawn Wilkie and Ivan Zakharenkov, DVM, invite innovators to discuss current and future trends while applying their veterinary and entrepreneurial experiences to the discussions. For podcast fans, VIP episodes remain an excellent opportunity to learn from animal health pros who are helping invent the next generation of animal health. Source: … [Read more...]
Why are veterinarians so unhappy?
Source: Veterinary Innovation Solutions. Registration Link. Topics to be discussed include: The generational shift and whether millennial veterinary professionals are different to motivate How to set goals that create a sense of belonging How to build thriving teams and reduce employee turnover with the application of positive psychology. … [Read more...]
Comprehensive review of bacteriuria, UTIs
As pet owners return to work, the schedules for many pets will change dramatically, including longer periods between trips outside for relieving themselves. One consequence of “holding it longer” can be the development or redevelopment of UTIs. In a two-part series, Juliette Bouillon, DMV, MVetSc, DACVIM, provided a review of the current literature and guidelines for the … [Read more...]
Emerging Salmonella serotype gains attention, concerns
Includes Sponsored Content Salmonella 1,4,[5],12:i:-, an emerging serotype in swine, has become one of the most identified serotypes in pigs, pork, and humans worldwide. Responding to the industry’s needs, Swine Health Information Center posted a new fact sheet that contains valuable information on the serotype, its nomenclature, as well as resistance. Pigs often carry … [Read more...]
AHD welcomes new contributors from EVT
Beginning this month, Alyssa Mages, BS, CVT, and Caitlin Keat, BS, MS, will contribute their perspectives from their work with veterinary teams. Throughout the pandemic and through their business, Empowering Veterinary Teams (EVT), Mages and Keat have worked to support and inspire veterinary team members taxed with myriad changes in how work and life are transpiring. We’re … [Read more...]
What workers’ attire communicates to customers
Research found that shoppers were almost twice as likely to interact with a formally dressed employee as one who was informally dressed, believing that the more formally dressed employees had more expertise than their casually dressed peers. This raised their expectations of getting better service. Dust off the lab coats and sport jackets.” Source: Harvard Business Review, … [Read more...]
Learning from curbside care
Dan Holland shares curbside care tips that are standing the test of time. He says for most clients, patients and veterinarians, this new treatment model has been a win-win-win. It also forced veterinary practices to rethink certain areas of their workflow to accommodate curbside care appointments. He shares recommendations for practices in the crucial areas of communication, … [Read more...]
The effects of incivility on people
In this science-backed talk, Christine Borath shares surprising insights about the costs of rudeness and shows how little acts of respect can boost your professional success and your company's bottom line. She shares the main reason incivility exists is stress. People feel overwhelmed. An additional reason is skepticism about appearing too nice. Incivility is a contagious bug. … [Read more...]
Refocus: 6 growing issues
The first trimester of 2021 is now behind us. Our industry continues to feel more complicated and changing at break-neck speed. In December 2020, Karen E. Felsted, DVM, CPA, MS, CVPM, CVA, and Peter Weinstein, DVM, MBA, reviewed Pew Research Center’s “Future Directions for Veterinary Medicine” (1989), and KPMG’s “The Current and Future Market for Veterinarians and Veterinary … [Read more...]
Antioxidant use is growing. Do they work?
Marilyn Iturri discussed antioxidants with several veterinarians to better understand if antioxidants are viable options for supporting animal health. There is no clear-cut answer except a complete and balanced pet food should supply a healthy amount of antioxidants, unless supplementation could potentially help. Everyone wants to group antioxidants together as … [Read more...]
Dog parks and parasites
Sharing key points from the DOGPARCs study, Donato Traversa, DVM, PhD, DipEVPC, EBVS, reminds us of the importance of keeping clients informed of the parasite risks at off-leash dog parks. He shares key pearls to put into practice with pet owners. Source: Clinician’s Brief, January/February 2021. Link. Key pearls for your clients: Intestinal parasites may be a constant … [Read more...]
Triaging vehicular trauma
There are very few ambulances and EMTs in animal health. That role is handed to veterinary teams for an animal that has been hurt in an automobile encounter. Cassandra Gilday, DVM, and Adesola Odunayo, DVM, MS, DACVECC, provide an extensive decision tree resource for animal patients who have experienced vehicular trauma. Source: Clinician’s Brief, March 2021. … [Read more...]
VetWatch Commentary thru April 17, 2021, Week 15
Complimentary Sponsored Content For the week ending April 17, 2021, the canine and feline core vaccine indices combined and expanded with the inclusion of the lifestyle vaccines for Lyme, Lepto, and FeLV shot up to a robust +29.3 percent YTD across the more than 32,000 practices and shelter locations in the Animalytix Marketplace. The growth in unique patients was up at … [Read more...]
Do you really need to drink 8 glasses of water a day?
A one-size-fits-all fluid replacement strategy, such as drinking eight glasses of eight ounces of water per day, is inappropriate for everyone, writes Tamara Hew-Butler. How much water each person needs to drink mainly depends on three factors: Body weight Environmental temperature Physical activity levels Source: The Conversation, April 21, 2021. Link. Unless … [Read more...]
Beyond wellness plans, bundling can work
Wendy Hauser, DVM, and Lucas Pantaleon, DVM, MS, DACVIM, MBA, tackle the challenge of chronic illnesses that frequently fall outside of wellness plan coverage. The authors position bundling beginning with common bundles already in place in veterinary practices. By leveraging bundling, treatment packages offer four major advantages: Bundling helps clients understand the … [Read more...]
Getting clients to opt for treatment
Phil Zeltman, DVM, shares 10 common reasons clients decline treatment for their animals and how to avoid the situation. Confidence and the development of trust is critical to handling most situations he says. Ultimately, our job is not to convince a client to do the right thing. We are not in the arm-twisting business. All we can do is educate them objectively, be their pet’s … [Read more...]
Medical community telehealth concerns are opps for DVM community
OPINION Two articles outline some of the challenges medical entities and doctors see as telehealth capacity expands. With human medicine already a few years into telehealth development, it is important to monitor the progress, challenges and perceptions. In this era of tele-everything, it is likely animal health pros can integrate telehealth more effectively, efficiently … [Read more...]
IAMS launches first-of-its-kind NOSEiD app
Complimentary Content In honor of National Pet ID Week, April 17 through 23, IAMS is launching the beta version of the new NOSEiD mobile app, available throughout Nashville and the surrounding area. The NOSEiD app uses first-of-its-kind nose-scanning smartphone technology to help identify lost dogs by their unique nose print. Source: PR Newswire, April 19, 2021. Link. The … [Read more...]
National Pet Week is May 2 through 8
National Pet Week takes place the first week of May and there is a lot to celebrate. From cats, dogs and fish to lizards, snakes and tarantulas, there’s room for all. Enjoy! Source: National Pet Week 2021. Link. No matter how tough things may seem, pets eagerly provide comfort, sympathy and unquestioned understanding when we most need it. … [Read more...]
World Veterinary Day is April 24
World Veterinary Day is this Saturday! This year’s theme is The Veterinarian Response to the Covid-19 Crisis. Thrown into the pandemic, veterinarians worldwide stepped up to receive animals differently and still treat them according to proven protocols. Click the link below and you’ll find nine ways to celebrate World Veterinary Day. Source: World Veterinary Day 2021. Link. … [Read more...]
Lest we forget . . . productive inactivity
The 2021 return to something considered more normal threatens some of what society has learned during pandemic challenges, WFH and forced pauses. In a recent blog post, Cal Newport contrasts our current states where ambition is intertwined with overload against how John Steinbeck embraced a sort of heroic inactivity. Source: Cal Newport, February 21, 2021. Link. Steinbeck … [Read more...]
Rural broadband plagued by poor mapping, high costs
Weaknesses in broadband coverage in rural areas were highly evident in 2020. House Agriculture Committee members heard from those who expressed the need to update maps on areas that remain underserved, as well as offer flexible funding to spread out costs to extend broadband coverage. Extended broadband coverage is important to extend the value of telehealth for all species, … [Read more...]
How to generate more clients at your veterinary practice
Opinion We held this article to position it now, one year post-Covid-19 shutdowns and the anniversary of the first wave of pet adoptions that followed. Robert Sanchez is no stranger to veterinary practices and his article is purposeful and valuable. He applies sales terminology to new customer acquisition tactics. Considering the timing, we believe it is important to … [Read more...]
Engage sales reps as resources
The great reps that call on your clinic are first interested in your success because they know it will aid their success. In my most recent column for Vet-Advantage magazine, I suggest ways reps can be of further help during this pandemic. You can start the process by engaging your rep in this conversation. Source: Vet-Advantage, February 2021 Digital. Link. They (Engaged … [Read more...]
4 things Gen Z and millennials expect from their workplace
To develop the next generation of organizational leaders, Ed Boyle says every employer needs to ask, “What do our younger workers want from the workplace?” Above all, Gen Z and millennials want an employer who cares about their wellbeing Gen Z and millennials want their leaders to be ethical Older millennials want open, transparent leaders Gen Z and younger … [Read more...]