The adage “two steps forward one step back” fits the theme of DVM Wendy Hauser’s article about creating and improving a culture of preventive care. The Covid-19 pandemic and new pet demands put some veterinary teams into a Dragnet-like “just the facts ma’am” triage mode. This created significant variability in how preventive care was discussed, if at all. Many veterinary … [Read more...]
Reinforcing the need for rabies vaccination
Rabies vaccination of dogs remains one of the more effective strategies for preventing rabies in humans. Arguments about titers and vaccination intervals aside, most U.S. states mandate revaccination for rabies regardless of medical history or antibody levels. Source: Today’s Veterinary Practice, January/February 2021. Link. Research is continuing to evaluate the duration of … [Read more...]
Grain-free? Grain-ful? The Chatfields discuss pet food choices.
Complimentary* Dr. Jen the vet and Dr. Jason Chatfield discuss the confusing pet food ingredients marketplace with Dr. Joseph Wakshlag, a veterinarian board-certified in nutrition and sports and rehabilitation medicine. They pragmatically differentiate what is marketing and what is nutrition. They also effectively addresses the differences between what dogs need and what … [Read more...]
The Bridge Club to discuss online pharmacies
Complimentary Join the live discussion with a panel of experts who discusses the future of pharmacies. They’ll talk about the good, the bad and how to be competitive. Source: The Bridge Club. Link. Live event: The state of online pharmacies October 21, 2021: 6 pm CDT/7 pm EDT Register here: Link … [Read more...]
Hannah Lau, DVM next on VVCA Lunch and Learn
Complimentary The VVCA Lunch and Learn series continues Wednesday, October 27 at 12:30 p.m. EDT. Hannah Lau, DVM, will share telehealth cases from her practice. She has been practicing veterinary telemedicine and telehealth fulltime since 2019, along with a small team of remote veterinary technicians and assistants. Although living in southwest Virginia, Lau practices … [Read more...]
New resources to discuss the cost of care from ASPCA® Pet Health Insurance now available
Sponsored Content Discussions with clients about the cost of veterinary care are often avoided until services are needed. This is a missed opportunity to help pet owners understand and prepare for their pets’ future health care needs, and how to pay for them. The ASPCA® Pet Health Insurance’s “Cost of Care Wheel” tool makes it quick and easy to have these conversations … [Read more...]
Additional disaster preparedness resources
Our August disaster planning post prompted Leslie Brooks DVM, MPH to share disaster safety guidelines created by the team at betterpet.com with us. Their guidelines are worth sharing with you. The best way to prepare for an emergency is to have a disaster plan in place ahead of time. Some extra preparation (even if it seems a little excessive) can go a long way in protecting … [Read more...]
October is Cybersecurity Awareness Month
Halloween goblins are nothing compared to the scare a security breach can bring. October is Cybersecurity Awareness Month and from ransomware to email hacks to scams, the risks are real. The cybersecurity pros at the Cybersecurity and Infrastructure Security Agency and National Cyber Security Alliance have assembled resources anyone can use including social media posts, … [Read more...]
IBPSA’s Fast Bites – October 11th edition
What BarkBox teaches us about subscription services and personalization, survey shares pet care considerations when pet owners are hospitalized, a guide to airport pet boarding facilities and more. Source: IBPSA FastBites, October 11, 2021. Link. INSIGHTS: IBPSA offers members an online education center for easy to access species-specific educational materials and … [Read more...]
Much ado about nothing
Addicted to busyness and productivity, people are seeking ways to chill out and escape their running wheel lives. It is estimated that a $121 million industry has risen to address sleep, self-improvement and meditation. Leath Tonino, a self-proclaimed overachiever shares how doing nothing may be the newest antidote to doing too much. You can’t hurry your way to slowness or buy … [Read more...]
Attrition or attraction? You choose.
More than 15 million workers – and counting – have quit their jobs since April 2021, a record pace disrupting businesses everywhere. Source: McKinsey & Company, September 8, 2021. Link. Employees want a renewed and revised sense of purpose in their work. Employees want social and interpersonal connections with their colleagues and managers. Employees want to feel a sense … [Read more...]
First, do good. Dr. Bellows on beneficence versus maleficence and oral care
The veterinary oath does not contain any language about doing no harm, shares Jan Bellows, DVM, DAVDC, DABVP. It is a basic principle errantly drilled into veterinary students and practitioners, he says. Nowhere in the veterinary oath is the mention of doing no harm, otherwise known as nonmaleficence.” - Jan Bellows, DVM, DAVDC, DABVP Bellows shares information about the … [Read more...]
LED technology helps locate cows needing attention
Complimentary Commercial Content Allflex Livestock Intelligence, a livestock portfolio of digital products within Merck Animal Health, introduced new ear tag technology featuring a light-emitting diode last week. The AllFlex V2 monitoring ear tag allows for precision cow management in the pen. Different LED light patterns indicate individual cow needs based on critical data … [Read more...]
IBPSA’s Fast Bites – October 4th edition
IBBY excellence award winners from the 9th 2021 IBPSA Business Conference, SNL’s Keenen Thompson’s effort to inspire students to become DVMs, Penn Vet’s new coalition for pet care, how pet lodging businesses are competing to provide “pet-cations” and more. Source: IBPSA Fast Bites, October 4, 2021. Link. … [Read more...]
Good consumer marketing is like dating
The goal of dating is to get someone to like you, to take a chance on you and to, hopefully, give you a second date. That’s exactly what we want when we’re trying to bring somebody into our brand, store (clinic) or service.” - Michael Johnson Source: Petfood Industry, September 29, 2021. Link. The things that most pet consumers have in common is that they are value-minded, … [Read more...]
7 symptoms of a nervous breakdown (includes video)
"Nervous breakdown" isn't a clinical term and it's not considered a mental illness, says Erin Engle, PsyD. It is more of a catchall term that references multiple psychological ailments in situations where a person cannot function normally because of overwhelming stress. Engle shares a few common signs that someone is feeling overwhelmed and not having an entirely healthy … [Read more...]
Stalkerware apps are stealing personal data from smartphones, maybe yours
Stalkerware is the term for rapidly expanding group of smartphone apps that may look like useful calculator or calendar apps. Instead, they record every keystroke users make and gather personal data, including location, passwords and photos. They lurk in the Apple App store and Google Play. Source: New York Times, September 29, 2021. Link. It’s extremely invasive, it’s a … [Read more...]
Workplace awareness: Train to spot passive-aggressive bullying
Passive-aggressive bullying is more common in the workplace than aggressive bullying. These bullies have a sense that full out aggressive bullying could cost them their jobs. Kate Nasser shares the importance of training everyone to spot and address passive aggressive behavior. Passive aggressive bullying is even more toxic because it flies under the radar.” Source: Kate … [Read more...]
Spectrum of care: more than treatment options
From the paper: Offering and providing an spectrum of care can be difficult but can also provide substantial benefits for all stakeholders in the veterinarian-client-patient relationship. In providing a SoC, veterinarians have a responsibility to provide context for each option, discussing the advantages, disadvantages, and most likely outcomes for each option; the … [Read more...]
Highlights from the 31st Carthage Swine Conference
An emphasis on people, training, culture, retention and advancement are key priorities for today’s swine producers according to Claire LeFevre, DVM. She summarizes priorities from presentations at the swine conference. Source: National Hog Farmer, September 28, 2021. Link. Presenters discussed using the TN Visa Network which allows professionals from Canada and Mexico to … [Read more...]
The latest from the IBPSA
We began sharing the Animal Health Digest Bulletin with the International Boarding and Pet Services Association in July. The IBPSA communicates regularly with its members with Fast Bites by email and with its magazine Pet Care Pro Quarterly. The IBPSA member base is part of the growing pet care community serving pet owners to provide pet boarding and daycare facilities, … [Read more...]
VetWatch commentary reveals pet owner influencers, satisfaction
Opinion These excerpts from the VetWatchSM Commentary for Week 37 - thru September 18, 2021 are important because they reveal the value of current market trends and changes in pet owner mindshare. Excerpt: “As of September 18, 2021, year-over-year growth remains robust though continues to slow versus the previous year.” Question: Does -0.2 percent seem minimal to … [Read more...]
Extensively drug-resistant Campylobacter jejuni infections associated with U.S. pet store puppies
More than 90 percent of human Campylobacter infections are caused by Campylobacter jejuni. Major symptoms include diarrhea that is often bloody, fever and abdominal cramps. Most recover within one week. BUT not all recover that fast. Thanks to the CDC Campylobacter surveillance network, the drug-resistant strains of C. jejuni were reported and investigated. Surveillance data … [Read more...]
It’s okay to truly grieve for lost pets
Losing a trusted pet sucks. Without traditional grieving rituals we generally experience when family members die, losing a pet can truly mess with us. Experts say the death of pets can even activate grief over previous losses. Source: Outside, September 2, 2021. Link. The death of a pet is a very big deal. I often have people tell me they are surprised the experience is … [Read more...]
11 million-plus animals may be affected by ransomware attack
NEW Cooperative in Fort Dodge, Iowa, was recently hit with a ransomware attack that forced the farm and feed supply operation to take systems offline. Blackmatter, the group allegedly behind the attack, is demanding $5.9 million to provide a decryptor. NEW Cooperative claims its software powers grain production and feed schedules for 11 million animals. Source: ars TECHNICA, … [Read more...]
First Telehealth Awareness Week happening NOW
The American Telemedicine Association is bringing together leaders in telehealth service delivery, hospital systems and medical practices, technology solution providers, patient advocacy organizations, policymakers and other stakeholders during the first-annual Telehealth Awareness Week™, September 19-25, 2021. Virtual care is moving & shaking! Kudos to the ATA for making … [Read more...]
Chats with the Chatfields. . . . Them’s the Rules: Can we join your PACCC?!
Complimentary Exploring little known rules, regulations, and guidelines for important aspects of animal care, Dr. Jen the vet and Dr. Jason are joined by Stephanie Shipley, the current chair of the Professional Animal Care Certification Council. The PACCC is the world's only certification program for animal care professionals and requires successful examination for … [Read more...]
Basics of canine hydration
There are pet caregivers who do not know dogs’ hydration needs are different than our own. This author provides relevant resources, including a consumption chart (Table 1) and discusses variables that influence hydration needs. Source: Animal Wellness, August 10, 2021. Link. All dogs need adequate water to survive, and in most cases, water absorption is enhanced with the … [Read more...]
Where is retail headed?
Back to normal? NOT! Retail will continue changing. From customer preferences and expectations to the payment ecosystem to last-mile delivery, the retail industry showed it can evolve and adapt during 2020 disruptions. Now the National Retail Federation focuses on how retailers are improving the customer experience, preparing for the consumer of the future, the future of the … [Read more...]
Build an excellent coaching strategy
Effective coaching is a crucial ingredient to satisfied employees. It leads to improved performance, knowledge transfer, skill improvement and employee retention, writes Steve Taplin. His writing shares some results and specific elements to include in a coaching strategy. While his examples are specific to a remote employee business, the initial step of coaching, ‘invite … [Read more...]

















