What if feedback wasn’t something to fear but instead something to offer? A tool for growth. A sign of respect. “Silence doesn’t keep people,” writes Heather Prendergast, RVT, CVPM, SPHR. “It makes them feel invisible.” Source: Today’s Veterinary Business, August 1, 2025. Link. If production is the only thing you measure, you miss the big picture, and you will burn out your … [Read more...]
A habit of daily learning pays off
Habits, good or bad, can be developed relatively quickly. The authors of this article explain why learning something new every day helps keep one’s career moving in a positive direction, as does engaging with those who can challenge our ideas while not disagreeing with them. Advice to unlearn old ways of doing things stands out. There are 12 career-helping practices described. … [Read more...]
A customer is a transaction. A client is a relationship.
In Mike Figliuolo’s article, “11 Commandments of Outstanding Client Service,” he emphasizes moving from having customers to having clients, solve versus sell, and being on time. It’s a good reminder for animal health pros at all levels and worth reviewing. Source: thoughtLEADERS, LLC, LinkedIn, August 27, 2025. Link. … [Read more...]
Coaching is an art form. AI can’t touch it!
Graham Ward’s article explains why AI cannot replace human coaches, emphasizing the importance of relational intelligence and the therapeutic alliance in coaching. Yes, AI can support coaching by handling administrative tasks, but it cannot engage in the nuanced, empathetic interactions that define effective coaching. Ultimately, coaching is a human art form that involves … [Read more...]
IBPSA Fast Bites – September 2, 2025
2025 IBBY finalists named, Virginia feedback needed on proposed regulations for animal boarding establishments, pheromone-based pet wellness webinar was well attended, more information about opportunities at The Forum and the August 28th Animal Health Digest Bulletin. Source: IBPSA, September 2, 2025. Link. … [Read more...]
Canine dysfunctional behavior might be similar to autism spectrum disorder in humans
Canine dysfunctional behavior is idiopathic and currently poorly understood, but is thought to mimic some autism-like behaviors in humans, writes Kate Mornement PhD, CAAB. She describes common symptoms that are believed to indicate canine dysfunctional behavior in this article, reviews some of the research and most importantly, how to manage these behaviors. Source: Whole … [Read more...]
2nd edition of the Purina Institute Handbook of Canine and Feline Well-Pet Nutrition
Complimentary Commercial Resource This edition of the Purina Institute handbook is a valuable resource for veterinary team members and animal health pros alike. Authored by 54 experts from around the globe, it is dedicated to the nutritional management of healthy dogs and cats with the objective to provide unbiased, science-based information. Acknowledging advocacy potential … [Read more...]
National Pet Health Insurance month is here
Sponsor Content September is Pet Health Insurance Month. It is a great time to explore how pet insurance can be a game-changer for pet parents and veterinary professionals alike. It’s more than a safety net; it’s a way to ensure pets get the care they need without financial stress. Now through September 30th, connect with an ASPCA® Pet Health Insurance representative to … [Read more...]
FVMA’s position statement addresses the physical and emotional needs of indoor cats
The position statement outlines the five pillars of a healthy feline environment essential to preserving the optimal physical, emotional, and cognitive health of feline companions and providing them with an environment that meets their natural and normal behavioral needs. Veterinary professionals and animal health pros have an opportunity to educate cat caregivers on how to … [Read more...]
Pet dental care: Evolving for convenience and better health
Includes Commercial Content The pet dental and oral care segment is expanding beyond the traditional bone-type products for dogs, writes Lindsey Beaton. She says dog and cat owners are more educated on the importance of oral care and are interested in making dental care more convenient. The trends are giving rise to supplement chews, powders and functional foods. Science … [Read more...]
Dryden breaks down how parasite preventives work
Michael W. Dryden, DVM, MS, PhD, DACVM, emphasized the importance of proper administration of parasiticides as well as consistency to prevent heartworm disease during his Fetch KC keynote lecture. He reviewed macrocyclic lactone activity and the importance of timing to be effective. Discussing resistance, Dryden emphasized doing a better job, as there may be factors causing … [Read more...]
A year-long chronicle of hoof care, training & partnership through a farrier’s eye
Esco Buff, CF, APF, PhD, has started a unique, yearlong challenge to chronicle the hoof-care journey of Jackson, a 15-year-old Clydesdale cross gelding used primarily for trail and pleasure riding in the southeastern U.S. Supported by Triple Crown Nutrition, Buff expects to gain a deeper understanding of the collaborative nature of equine care and the dedication it … [Read more...]
When rescue isn’t rescue: The problem with saving horses from kill pens
There’s a lot to think about in Allison Bowling’s letter to the Paulick Report editor here. From her experiences with the differences in how horses are represented, she opines on comparing ethical rescue versus exploitation. In small animal rescue, she writes, euthanasia is a devastating but real consequence of the overabundance of unwanted pets met by limited capacity for … [Read more...]
Keeping arthritic senior horses comfortable
Early recognition of joint injuries and inflammation is a key to getting ahead of arthritis and degenerative joint disease in horses, shares Sarah Welk Baynum. She offers perspectives from three University of Pennsylvania veterinarians, including their thoughts on exercise, weight management, supplements and medications. Source: The Horse, September 2, 2025. Link. Similar … [Read more...]
House Rabbit Society offers training on best practices in rabbit medical care
Meeting a critical need in the rabbit-owning community, a dedicated medical team is working to ensure veterinary professionals across the globe can receive first-hand experience working with rabbits. The House Rabbit Society’s goal is for these professionals to return to their communities with enhanced skills and knowledge, leading to an increase in quality rabbit-specific … [Read more...]
Salmonella strain infecting cattle and people is highly similar
Researchers at Pennsylvania State University investigated how strains of the pathogen Salmonella Dublin are evolving and spreading across humans, cattle and the environment in the U.S. Taking a broader One Health approach, they examined genomic differences and stability across strains over time and from different yet related sources. S. Dublin can cause severe illness and … [Read more...]
Dung beetles combat flies; insecticide overuse harms beetles
Another conundrum in the war against flies. Insecticides often used to kill face flies on cattle can be effective. But, they may increase the problem by killing dung beetles that naturally control the flies. Cornell University researchers have been studying how differing ingredients in feed-through insecticides impact beetle numbers. They offer their perspectives and share … [Read more...]
The Bridge Club’s September events
Keeping the conversations moving, The Bridge Club is hosting these virtual events: Retired but not done yet? Doug Mader, DVM, MSc, DABVP, DECZM, will guide the discussion September 10th, 6:00 EST. Register for free <Link>. From Scrubs to Sustainability: Small Shifts, Big Impact. Join a CE approved community conversation in partnership with Mars Veterinary Health … [Read more...]
PRN Pharmacal announces award program for veterinary technicians
PRN Pharmacal launched this program to celebrate and honor the vet techs who exemplify "PRN" – Professionalism, Resourcefulness, and Necessity – in their work. This award will focus on credentialed veterinary technicians in the animal healthcare industry within veterinary hospitals, shelters, and clinics and provide financial support that can be used toward continuing … [Read more...]
Worth a Glance – September 4, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 28, 2025. Link. Most read posts from August 28, 2025 AHD Bulletin – KC Animal Health Corridor Summit and initiative posts. Link-1 and Link-2 July VetWatch® commentary. Link. Everyone’s a coach. Link. Recognizing the early signs of joint disease (video). Link. The joy of sharing life … [Read more...]
20th annual Summit showcases startups, industry leaders, future of animal care
Snoretox captured the 2025 Animal Health Summit’s Innovation Award for its promising therapy, modeled after Botox therapy, to treat brachycephalic obstructive airway syndrome, a condition that affects short-snouted breeds. The innovations panel spotlighted feline medicine, telehealth and AI as forces that will affect clinical practice and reshape veterinary care. Keynote … [Read more...]
KC Corridor launches campaign to attract new talent into animal health
The KC Animal Health Corridor unveiled a new Workforce Campaign at the annual Summit that addresses the talent shortage in the animal health industry head-on. The Workforce Campaign challenges the common misconception that animal health careers are limited to veterinary medicine. Commenting about the talent gap threatening our industry’s future, Kimberly Young, president of … [Read more...]
July VetWatch metrics
Commentary The July VetWatch® commentary indicates practices are doing a good job of managing visit revenue when presented with pets. It is no surprise that pet owners express concerns about rising veterinary services costs and pet food prices, especially when higher spending on essentials, affordability of healthcare and overall consumer prices keep rising (2.7 percent in … [Read more...]
The joy of sharing life with a dog or cat comes with a solemn responsibility
Commentary Routine diagnostic tests for dogs and cats are the secret arsenal to uncover hidden threats early and protect a beloved companion’s future, according to this article. Secret arsenal? Simply that “secret” is used should raise eyebrows among animal health professionals. Secret? . . . Whose fault is that? Can clients name the two or three diagnostic tests their … [Read more...]
Everyone’s a coach
We don't do our friends, colleagues and loved ones a favor by coddling their smallest impulses, enabling repeated behavior that's dumb or annoying, or letting silence foment mystery and misunderstanding. Source: AXIOS, August 18, 2025. Link. Assume positive intent…often they didn't intend it the way you thought . . . BUT TELL THEM!” INSIGHTS: TELL THEM because … [Read more...]
ALEC adopts resolution in full support of veterinary telemedicine
The American Legislative Exchange Council adopted a resolution in full support of veterinary telemedicine. Notably, the resolution states: 1) veterinarians should be allowed to practice to the full extent of their professional training through telehealth, and 2) no laws or regulations should require a client and patient to meet a veterinarian in person before they receive a … [Read more...]
Multicultural Veterinary Medical Association’s DEI publications now permanently open access
The first comprehensive publications on diversity, equity and inclusion in veterinary medicine are now free and permanently accessible online. The 2-part collection consists of 20 review articles and editorials written by veterinarians, veterinary technicians, social workers and educators. Source: DVM 360, August 19, 2025. Link. "In our current political and economic … [Read more...]
IBPSA Fast Bites – August 25, 2025
2025 IBBY finalists named in six categories, Forum room block reservations extended through September 2nd, IBPSA staff announces weekly Zoom hours, more and more dogs and fewer and fewer children in Spain spawns luxury pet hotels, Mississippi is number 1 in heartworm infection rates, followed by Louisiana, Texas, Alabama and Arkansas. Plus the August 21st AHD Bulletin, which … [Read more...]
How and why to make friends at work
From the CEO down, having a friend at work correlates to higher engagement levels, according to this article. Healthy and strong social connections there are essential for individual and societal well-being, and necessary to enhance employee retention, drive innovation and increase revenue. Source: Fast Company, August 16, 2025. Link. In a world where the lines between … [Read more...]
Doodle mania has become a billion-dollar business
Despite the assertions of people like Emma Milne, BVSc, FRCVS, to reduce extreme conformations in dog and cat breeds <Link>, the doodle craze continues to drive interest, breeding experiments and value. We’re sharing Allie Conti’s article sans graphics, which describes how crossbreeding poodles with other breeds has created a billion-dollar business. It’s a long read, but … [Read more...]