This consumer information is important to veterinary teams and the company representatives who call on them. Rabies vaccinations remain critical to incidence control in all mammalian populations. Read the info, follow the links and determine hospital protocols. Once decisions are complete and vet team members on are all on board, assertively communicate your rabies protocols to … [Read more...]
Cats speak for good reasons
Since we can’t understand their body language, cats learn to vocalize based on their needs and human environments. Veterinary teams and retail associates will find this interesting, as will animal health pros who own cats. Source: Washington Post, February 24, 2016. Swedish phonetics expert and cat lover Susanne Schötz has developed a program to analyze and interpret cat … [Read more...]
Dr. Little looks at robots, genetics and Uber
Adam Little, DVM, tracks technology developments and their potential in animal health. In this issue, he looks at technology and the pet industry, genetics and provides some thoughts on Uber. Source: Exponential Vet, Issue 9, March 1, 2016. This week, we have a great overview by The Atlantic on the Future of Pets, a look at how robotics are being deployed in the home and … [Read more...]
Vaccine half-doses can work for small dogs
More than 14,000 people have access to this article that presents the half-dose method of vaccinating small dogs. It references a pilot study conducted by Jean W. Dodds, DVM, to determine whether or not a half-dose distemper and parvovirus vaccine elicited enough immunity to these viruses in adult dogs weighing under 12 pounds. Source: Dogs Naturally, February 26, 2016. The … [Read more...]
Activate inactive clients
Learn how a free program from Partners for Health Pets (PHP) can help recover the ~50 percent of clients who become inactive in a three-year period. Source: AAHA NewStat, February 25, 2016. Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American … [Read more...]
New rules of travel rewards program
For many travelers, the current crop of award schemes are at best a distraction and at worst a false promise. With the lackluster earning rates and high-priced awards, it will be years before average travelers accumulate enough miles to book an award trip. Learn the changes and see possible alternatives in this article. Source: USA Today, February 25, 2015. With the … [Read more...]
Second-guessing, the great re-think
Many of us see the results of second-guessing played out weekly if not daily. The tendencies to make decisions in a vacuum or change directions from a previous decision is near-rampant in some companies and organizations. These authors outline fixes for common re-think behaviors. Clarify the decision-making process Establish a “silence denotes agreement” ground rule at … [Read more...]
What statistical significance really means
Here's an excellent layman's explanation of what it means when analysts or scientists say that something is statistically significant. This article offers detailed descriptions of the three components of significance: mean difference, variance and sample size. Source: Harvard Business Review, February 16, 2016. When you run an experiment or analyze data, you want to know if … [Read more...]
A veterinarian’s secret life
Kudos to High Plains Journal for this well-rounded, fact-filled look at what it takes to be a veterinarian. HPJ readership includes 49,000 paid and audited subscribers plus another 70,840 persons in pass-along readership. It is likely your customers will have seen this frank depiction of veterinarians. Source: High Plains Journal, February 15, 2016. Going to vet school is … [Read more...]
Quiz: Are You a Client Compliance Expert?
Compliance in veterinary medicine is defined as the patient receiving the care the veterinary team believes is best. The acronym CRAFT, where compliance = recommendation + acceptance + follow-through, can help the team remember this definition. It is important that the client accepts recommendations. Following the recommendations at home is just as important. Source: … [Read more...]
Shorter meetings. More action.
Veterinarians, veterinary assistants and sales persons will benefit from Peter Bregman’s assertions in this short article. Learn how leading meetings with a hyper-focused approach changes the value of meetings. Check your cellphone at the door and come prepared! Source: Harvard Business Review, February 22, 2016. If you have half the time to accomplish something, you become … [Read more...]
Under-schedule in 2016
Along with a declined meeting request, a reader sent me this article. He indicated he was acting on the advice from Elizabeth Grace Saunders and suggested some future dates. Many animal health professionals feel productivity pressure and sometimes forget the importance of prioritizing and finishing. Ms. Saunders suggests these areas to reclaim your desired experiences of … [Read more...]
Recognizing, quantifying pain in horses
Our industry continues to study the impact and dynamics of pain in all species. This article introduces a new equine pain scale and its implementation in a hospital setting. Equine veterinary teams and representatives that service them will benefit from reading and discussing the information presented. Source: Equine Veterinary Education, January 2016. Pain management is … [Read more...]
Spending on pets up in 2015
Americans spent almost $61 billion on pets in 2015 – a 4.4 percent increase from 2014. This article notes cautious optimism about the future of the pet industry and cites areas of success and others that are experiencing challenges. Source: Reuters, February 22, 2016. The amount of money being spent on pets has increased every year since 1994, according to the American Pet … [Read more...]
Exam room do’s and dont’s
Ensuring a positive experience for animals and the clients is critical for customer satisfaction and retention. This private space provides the ideal opportunity for veterinary team members to educate clients on preventatives and treatments. Kara M. Burns, MS, MEd, LVT, VTS (Nutrition), Wamego, Kansas, identifies exam room disciplines that make exam room visits smooth and … [Read more...]
Write like a third grader
If you want people to reply to your emails, write like a third grader. According to the makers of the Boomerang mail plug-in, this reading level is about the right complexity for the average message. Source: Washington Post, February 16, 2016. To get replies, the company suggests using shorter, simpler sentences – hence the third-grade level. Writing this way generally gets … [Read more...]
Help clients with species-appropriate diets
One hundred percent of dogs and cats that visit a veterinary hospital or retail center eat some type of food. The diet category gets more confusing every day. Most animal owners make diet choices with little information. This article compares the needs of cats and dogs eating raw diets and presents the realities of species differences. Source: Dogs Naturally, February 19, … [Read more...]
VFD – repeat after me
We at AHD believe it is important to continue to offer quality resources about the Veterinary Feed Directive (VFD). Each time people review something important, there evidence that they achieve a new level of understanding. Thus, repetition helps. VFD is important, requires mutual engagement between veterinarians and clients. It will take time to get a VFD in place with each … [Read more...]
Seven qualities of a good veterinary assistant
According to the National Association of Veterinary Technicians in America (NAVTA): “While every position within the veterinary practice team is important, veterinary assistants play a pivotal role, literally ... In the course of a single day, an assistant provides help to veterinarians and veterinary technicians, which in turn allows those team members to perform the tasks and … [Read more...]
Editorial – Things that keep vets up at night
The results of dvm360’s triennial survey are out. The survey makes clear veterinarians are concerned. They feel the same changes we feel and more. Addressing their concerns with proper action remains a strong challenge. Enterprising reps will set aside the detail book and use these survey results to have solution-centered dialogues with their accounts. “B” accounts will … [Read more...]
Comprehensive dental assessment improves compliance
Hospitals that enjoy successful dental strategies include dental practices every day and as a component of wellness programs. This article is fresh, thought-provoking and compelling for veterinary teams and representatives. Source: AAHA Trends, February 2016, page 43. (link unavailable) Dental compliance improved when the practice began giving clients an estimate for a … [Read more...]
Vegan pet diets – good or bad?
Pet nutrition blogger Rodney Habib openly contrasts the vegan pet food movement compared to meat-based diets citing nutritional and sustainability issues. Veterinary teams may get caught up in some of this conversation. Consider this article for a team discussion in practices. Representatives can engage using this and provide support from company technical service groups or … [Read more...]
Stay ahead of new tech
Adam Little, DVM, tracks technology developments and their potential in animal health. 3-D printing is on his radar. AAHA also featured 3-D in the article below. Veterinary teams and companies that serve them will want to keep track of these advancements to be ready to apply the technologies when they’re ready for daily practice situations. Source: Exponential Vet, Issue 8, … [Read more...]
Trader Joe’s going cage-free by 2015
Trader Joe's has thrown its weight behind the growing cage-free egg movement, making it one of few grocery chains to do so. Our AHD team checked egg pricing at a Kansas City grocer, then compared price increases between regular eggs and cage-free. Store brand Eggland’s Best Store brand – cage free Eggland’s Best – cage free Grade A Large Grade A Large Omega 3 … [Read more...]
Local conditions affect West Nile Virus spread
Carried by birds, predominately crows and jays, West Nile virus (WNV) is transmitted by mosquitos. Rainfall and land cover affect the incidence of disease, according to Mississippi State University researchers. Local land areas with a greater variety of vegetation and landscape seem to reduce the incidence according to the study. Vaccination is still critical to prevent … [Read more...]
Editorial – Generational overload
Media sources are full of information about boomers, gen Xers, millennials and recently the iGens, or Generation Z. Depending on which date ranges you use, I live with a boomer, a gen Xer, a millennial and an iGen. We’re all different, have different attitudes and approach communication, problem solving and planning differently. I’ve found that engaging in safe, open discussion … [Read more...]
Equine cellulitis
When a horse’s leg swells to double or triple the normal leg size overnight, owners and vets must take immediate action. Cellulitis, while common, can be frightening for owners. Having a veterinary professional respond quickly and decisively is critical to avoid further injury. Caused by bacteria penetrating the dermis and multiplying in the subcutis, the origins of cellulitis … [Read more...]
Trail riding with dogs
Understand the value, training and best breeds to develop a good trail dog. The companionship for horse and rider is represented in this essay and pictorial. Source: Horse Illustrated, March 2016, page 36. (direct link unavailable) Trail dogs are common on ranches and farms, but less so in areas where people trail ride for pleasure. But a good trail dog is worth his weight … [Read more...]
Help horses with hives
An untold number and types of allergens cause hives. Barb Crabbe, DVM, reviews myths and facts about hives in horses in this article. Animal health pros who deal with horses and their owners will appreciate this article as new information or simply a review. Persons working with FFA or 4-H groups can use this information to position allergy testing and explain first aid for … [Read more...]
Not everything is a hairball
Feline gastritis is the focus of this article for cat owners. Veterinary hospital teams will benefit by reviewing the information and redistributing the content to cat-owning clients. Source: Tufts Catnip, February 8, 2016. Vomiting, refusal to eat and lethargy are the most common signs of gastritis. “The most common reasons for gastritis are self-limiting dietary … [Read more...]