Wendy Hauser, DVM, and Lucas Pantaleon, DVM, MS, DACVIM, MBA, tackle the challenge of chronic illnesses that frequently fall outside of wellness plan coverage. The authors position bundling beginning with common bundles already in place in veterinary practices. By leveraging bundling, treatment packages offer four major advantages: Bundling helps clients understand the … [Read more...]
Getting clients to opt for treatment
Phil Zeltman, DVM, shares 10 common reasons clients decline treatment for their animals and how to avoid the situation. Confidence and the development of trust is critical to handling most situations he says. Ultimately, our job is not to convince a client to do the right thing. We are not in the arm-twisting business. All we can do is educate them objectively, be their pet’s … [Read more...]
Medical community telehealth concerns are opps for DVM community
OPINION Two articles outline some of the challenges medical entities and doctors see as telehealth capacity expands. With human medicine already a few years into telehealth development, it is important to monitor the progress, challenges and perceptions. In this era of tele-everything, it is likely animal health pros can integrate telehealth more effectively, efficiently … [Read more...]
Student focus group zeroes in on the future dairy farms and public expectations for dairy cattle care
Undergraduate students studying dairy or animal science gathered in a focus group during a 2019 meeting to discuss the future of dairying. This research is important as our industry works to improve health and well-being of dairy farm workers and cattle, in addition to improving public perceptions of the business. This generation of students will lead dairy initiatives, set … [Read more...]
Worth a Glance – April 22, 2021
Feeding cattle seaweed reduces their greenhouse gas emissions 82 percent Source: My Vet Candy, April 19, 2021. Link. "We now have sound evidence that seaweed in cattle diet is effective at reducing greenhouse gases and that the efficacy does not diminish over time.” - Ermias Kebreab Even Moses knew about biosecurity Source: Watt … [Read more...]
Listening without getting defensive
Hearing is physiological. Listening is psychological. We listen to acquire knowledge and receive information. But it is easy to get distracted. One of the main distractions is how we respond to something we hear. Are we triggered? Are we half-listening while preparing to talk about our agenda? Or are we listening on autopilot? Jennifer Wolkin says we need to practice … [Read more...]
Weaned calves worth $50 more than unweaned calves
Nearly 400,000 calves sold through Superior Livestock Auction during the summer of 2020. The weaned calves garnered about $50 more than their unweaned herd mates, based on sale price data analyzed from seven value-added programs. Source: Bovine Veterinarian, February 2021. Link. INSIGHTS: Greg Henderson’s article shares the study results, as well as an overview of the … [Read more...]
Equine influenza virus – a review
EIV is rarely fatal, it is highly contagious and can lead to significant performance impairment and economic loss when outbreaks occur. Similar to influenza in other species, EIV is spread primarily via the respiratory route. The AAEP considers equine influenza virus a risk-based disease, meaning it is not necessarily warranted for every horse. For horses considered at risk, … [Read more...]
Cats 101 resources, Fear Free Happy Homes
Complimentary Content More than 55,000 professionals have become Fear Free Certified and there are now more than 140 Fear Free Certified Practices. In addition to animal health professionals’ efforts, Fear Free Happy Homes provides resources directly to pet owners. One example is the Cats 101 kit created to help cat owners learn feline fundamentals. Source: Fear Free … [Read more...]
Let’s review NSAIDs
NSAIDs are commonly used in veterinary practice. Like most routine behaviors, it is good to routinely review the why and. Natalie Smith, DVM, and Claire L. Fellman, DVM, PhD, DACVIM, DACVCP, provide their top five situations for judicious NSAID use, along with important considerations for patient safety. Source: Clinician’s Brief, March 2021. Link. NSAIDs are important … [Read more...]
IAMS launches first-of-its-kind NOSEiD app
Complimentary Content In honor of National Pet ID Week, April 17 through 23, IAMS is launching the beta version of the new NOSEiD mobile app, available throughout Nashville and the surrounding area. The NOSEiD app uses first-of-its-kind nose-scanning smartphone technology to help identify lost dogs by their unique nose print. Source: PR Newswire, April 19, 2021. Link. The … [Read more...]
Lest we forget . . . productive inactivity
The 2021 return to something considered more normal threatens some of what society has learned during pandemic challenges, WFH and forced pauses. In a recent blog post, Cal Newport contrasts our current states where ambition is intertwined with overload against how John Steinbeck embraced a sort of heroic inactivity. Source: Cal Newport, February 21, 2021. Link. Steinbeck … [Read more...]
Rural broadband plagued by poor mapping, high costs
Weaknesses in broadband coverage in rural areas were highly evident in 2020. House Agriculture Committee members heard from those who expressed the need to update maps on areas that remain underserved, as well as offer flexible funding to spread out costs to extend broadband coverage. Extended broadband coverage is important to extend the value of telehealth for all species, … [Read more...]
How to generate more clients at your veterinary practice
Opinion We held this article to position it now, one year post-Covid-19 shutdowns and the anniversary of the first wave of pet adoptions that followed. Robert Sanchez is no stranger to veterinary practices and his article is purposeful and valuable. He applies sales terminology to new customer acquisition tactics. Considering the timing, we believe it is important to … [Read more...]
4 things Gen Z and millennials expect from their workplace
To develop the next generation of organizational leaders, Ed Boyle says every employer needs to ask, “What do our younger workers want from the workplace?” Above all, Gen Z and millennials want an employer who cares about their wellbeing Gen Z and millennials want their leaders to be ethical Older millennials want open, transparent leaders Gen Z and younger … [Read more...]
Worth a Glance – April 15, 2021
What bears can teach us about exercise habits Source: New York Times, April 7, 2021. Link. Like us, bears are inherently lazy. Scientists are finding out why. Their results are remarkable. The time has come to start training the pets for your return to work Source: CNN, April 11, 2021. Link. Millions of adopted pets have no sense … [Read more...]
U.S. dairy cows upcycle up to 306 million pounds of food waste every day
Cows have been targets of bad press in recent years. But thanks to the rumen, cows divert millions of pounds of food waste from landfills. In the process they turn byproducts into milk, meat and manure. Georgie Smith shares the benefits of upcycling tasks cows perform. Source: The Daily Churn, July 24, 2020. Link. … [Read more...]
Study reveals possible role of insects in ASF transmission
In a newly published study, African swine fever viruses have been detected in blood-sucking insects, particularly in those found on farms where pigs are present. While direct transmission was not conclusive, the study reinforces the need to consider insects in biosecurity efforts. Source: Feed Strategy, April 7, 2021. Link. INSIGHTS: Fly control has always been important … [Read more...]
Understanding Equine Cushing’s disease
Equine Cushing’s disease is a chronic, progressive endocrine disease seen in middle-aged to senior horses. More accurately labeled pituitary pars intermedia dysfunction, or PPID, this is a disease of the pituitary gland. Anna O'Brien, DVM, discusses the pituitary gland, disease symptoms, diagnostics and caring for a Cushing’s horse. Source: Horse Illustrated, January 23, … [Read more...]
Improved treatment helps cats with chronic kidney disease
Two percent to 20 percent of all cats and 30 percent of cats over the age of 10 have chronic kidney disease. Recent advances in diagnostics and medical management mean veterinarians can now treat some cats for extended periods. Katie Burns shares information from various sources for controlling chronic kidney disease in cats. Diagnostics and treatments have improved and … [Read more...]
Environmental decontamination important to control ringworm
Dermatophytosis affects adoptable populations of animals, primarily puppies and kittens, writes Alison Diesel, DVM, DACVD. She shares results from a retrospective study of feline foster homes including cleaning processes for the location and multimodal therapies for the cats. Source: Clinician’s Brief, September 2020. Link. Positive Wood’s lamp fluorescence results will only … [Read more...]
Pet food modernization still a work in progress
Lindsay Beaton shares what is, what is being proposed and where confusion exists in the efforts to update pet food labeling. The idea of simplifying things for pet food customers is constantly evolving in the industry. Making it easier to understand pet nutrition has been a consistent demand heard from advocacy groups, veterinarians, customers and pet … [Read more...]
How to stop doing everything yourself
A lot of business owners aren't skilled at the art of delegation. They may struggle with knowing when to hand off a project to a team member, how much or how little supervision is needed, and when and how to close the loop on a project that they have handed over. David Finkel shares a proven method for delegating things the right way. Source: Inc, April 2, 2021. Link. … [Read more...]
Beware of BAD career advice
I want to see a show of hands of those whose five-year plan included a contingency for a worldwide shutdown caused by a coronavirus pandemic. This is just one piece of evidence that some career advice should be ignored, according to Kelsey Manning. Source: Fast Company, December 15, 2014. Link. Following the money with complete disregard for your interest is a surefire path … [Read more...]
Handling angry clients
Handling angry clients is less of a science and more of an art form, writes Jamie Rauscher, RVT. It takes thick skin and years of experience to master. She reminds us to identify and address the problem and also to consider the source. Source: Today’s Veterinary Nurse, Spring 2021. Link. INSIGHTS: Rausher provides good guidance for facing angry clients. It is important to … [Read more...]
Anger, masked with a smile: How to handle passive-aggressive workers
Passive aggression can manifest in multiple ways, but it typically involves avoiding direct conflict. The passive-aggressive person is motivated by their fear of expressing their anger directly. It is a defensive and ingrained behavior. Fortunately, managers can learn to recognize the patterns of passive-aggressive workers, then deftly guide them to change that behavior, … [Read more...]
Border Collies are wonderful dogs, but they make poor CEOs
Todd Ordal uses sheep dogs nipping at heels as a poor example of leadership. Sheep require constant nipping, he says. And the only people who’ll work for a Border Collie for an extended period are sheep! Running to-and-fro and nipping at heels (OK, barking orders) creates a lot of movement, but it’s mostly wasted movement. And the moment the barking stops, all hell breaks … [Read more...]
Chameleon-like ambiverts make better leaders
Bryan Lufkin says blending extrovert and introvert personality types can make you indispensable in the office. Finding the right balance is a skill we can all master. Ambiverts naturally engage in a flexible pattern of talking and listening. They are likely to express sufficient assertiveness and enthusiasm to persuade and close a sale. They are also more inclined to listen to … [Read more...]
Worth a Glance – April 8, 2021
How we treat animals will inform our future with robots Source: One Zero, April 1, 2021. Link. Author Kate Darling from MIT Media Lab believes that as humanlike robots become more advanced and more deeply integrated into society, we should be wary of people becoming accustomed to mistreating them. Diagnosis of the diagnostics in … [Read more...]
Research explains why cool cows can provide more milk
Heat stress represents a major burden to the dairy industry making improving cow comfort and productivity in the hot and humid summer months a significant management objective. University of Georgia researchers determined that dairy cattle cooled with fans and sprinklers respond better to heat stress, produce more milk and have healthier mammary glands. A recent study … [Read more...]










