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Building trust from the start: Why first impressions matter

August 8, 2023 by Kirk Augustine Source: ElizabethGreen.ceo, Instagram, Selling Power, VetMedux

Commentary We’re all selling something although not all of it goes onto an invoice. Perhaps it is seeking a raise or better hours, an extra day of PTO, trading for a new car, finding qualified buyers for the last three puppies out of a litter, getting support for a service club event or helping our child sell the last two cases of cookies, we’re all selling … [Read more...]

Livestock producers reminded to protect against anthrax

August 1, 2023 by Kirk Augustine Source: Beef

Two confirmed cases of anthrax in North Dakota are a reminder to livestock producers to take action to protect their animals from the disease, especially in areas with a history of the disease. Effective anthrax vaccines are readily available, but it takes about a week for immunity to be established and must be administered annually for continued protection. Source: BEEF, … [Read more...]

One of these bees is not like the others

August 1, 2023 by Kirk Augustine Source: Sesame Street, the bee conservancy, Treehugger

A well-known Sesame Street tune comes to mind when reviewing Tod Oder’s article on the types of bees in the U.S. While animal health pros have more responsibility in the treatment of disease in honey bees, there are many more types of bees to consider. Drought conditions are hard on pollinator populations, too. I saw four types in my own backyard this last weekend drinking … [Read more...]

Equine network debuts brand for new horse owners

August 1, 2023 by Kirk Augustine Source: Equine Network, Equus, Kent, W.F. Young

The Equine Network announced My New Horse for equestrians just getting into horse ownership or riding. Partners Kent (aka Kent Feeds) and W.F. Young assert the brand will deliver a community and resources to new horse persons at the beginning stages of ownership. The website will feature content created by industry experts, Kent nutritionists and editors of respected … [Read more...]

Livestock guard dogs growing in popularity

August 1, 2023 by Kirk Augustine Source: AAHA NewStat, Successful Farming

Livestock guard dogs are an increasingly popular tool in livestock management, writes Terri Queck-Matzie. Most weigh more than 100 pounds and are bred to live outside with livestock and not as a pet for people’s homes. Anatolian shepherds, Akbash, Great Pyrenees, Kuvasz, and Central Asian shepherds are breeds recognized by the AKC. Source: Successful Farming, July 11, 2023. … [Read more...]

Essential oils generally not safe for cats

August 1, 2023 by Kirk Augustine Source: Animal Health Digest, petMD

There is a common misconception essential oils must be safe because they come from plants. Rather, many of them are toxic, writes Barri J. Morrison, DVM. For cats, essential oils are not safe and can quickly cause toxicity. They are rapidly absorbed by mouth and through the skin, where they accumulate in the liver. Cats do not have the liver enzymes needed to break down the … [Read more...]

Mental health challenges aren’t a given in veterinary medicine

August 1, 2023 by Kirk Augustine Source: KBIA, University of Missouri College of Veterinary Medicine

Veterinary medicine is an intensely emotional field and mental health challenges are real, but they are complicated and do not define the profession, says Kerry Karaffa, mental health and well-being coordinator at the University of Missouri's College of Veterinary Medicine. He says research shows that access to lethal means is a more significant factor in veterinary … [Read more...]

How to confront someone at work

August 1, 2023 by Kirk Augustine Source: the muse

Hot days certainly take a toll on our bodies, but they can also test our tempers <Link>. . . . hot and especially humid weather is known to be associated with increases in aggression and violence, as well as a lower general mood.” Weather aside, conflicts in the office are inevitable, and the only option is to deal with them, BUT do so in a positive, professional way. … [Read more...]

Employers share employees need training on how to behave in the office

August 1, 2023 by Kirk Augustine Source: Worklife

From eye contact to empathy, business leaders shared concerns about employee business behaviors in a survey conducted by ResumeBuilder.com. The results show that employees need refreshers on how to do such things as hold workplace conversations, dress appropriately, take lunch breaks and even make eye contact. Some employers are now offering etiquette classes. Being … [Read more...]

Want loyal customers? Teach them something new.

August 1, 2023 by Kirk Augustine Source: Entrepreneur

Research indicates consumers are 131 percent more likely to buy from a brand after they engage with early-stage educational content. Meanwhile, 70 percent of customers in a  groove study say understanding how to use products and services is important to winning their business. Customer education programs are important differentiators for nearly any business.” Source: … [Read more...]

Telehealth can benefit small private practices

August 1, 2023 by Kirk Augustine Source: AAHA, Medical Economics

Erica Jain shares reasons small medical practices can benefit from telehealth technologies. These benefits also apply to veterinary practices. Telehealth technologies level the playing field between large and small medical practices.” – Erick Jain Source: Medical Economics, July 27, 2023. Link. Jain asserts telehealth services help: Overcome staff shortages Streamline … [Read more...]

Will the avian flu fly in and splash down this fall?

August 1, 2023 by Kirk Augustine Source: Audubon, BirdCast, WHO

It is NOT too early to work with poultry producers to increase avian flu biosecurity measures and surveillance. How much the disease will impact U.S. poultry this coming fall has not been predicted to date but it is always good to be prepared.” The BirdCast estimates 109 million birds are already on the move (a map image is shown in the Worth a Glance section). Additional … [Read more...]

Data-driven decision making for pet care professionals

August 1, 2023 by Kirk Augustine Source: Gingr, PACCC, YouTube

Sponsor supported content Gingr’s Alison Fisher joins Jamie Engerdahl, CPACP, to discuss using pet services data to increase customer experiences, use staff more efficiently and drive revenue. Engerdahl also shares what PACCC does for pet care professionals and their employers. Source: PACCC, YouTube, July 26,2023. Link. … [Read more...]

Worth a Glance – July 27, 2023

July 25, 2023 by Kirk Augustine Source: ASPCA Pet Health Insurance, Hobby Farms, nik.art, Pet MD, The Conversation, WELL + GOOD

Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 20th, 2023. Link. Most read post(s) from July 20th AHD Bulletin – Straight talk about veterinary workforce issues. Link. Filtering is a critical skill. Link. Best joint supplements for dogs. Link.  Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]

4 things to bring ROI to cattle operations

July 25, 2023 by Kirk Augustine Source: MissouriRuralist

Animal health pros who work with or call on cattle producers benefit from understanding how producers make money. Wesley Tucker explains how to use herd income generated from drought-induced downsizing to consider making strategic investments in forages, fence or water, irrigation, feed storage and handling in lieu of paying higher taxes. Source: MissouriRuralist, July 24, … [Read more...]

Cattle report shows no herd rebuilding in sight

July 25, 2023 by Kirk Augustine Source: AABP, Beef

Commentary Beef may be what’s for dinner, but the beef replacement heifer inventory is the lowest in 50 years. For animal health pros working with beef producers, this is not a budgetary forecast disaster. There is a long-standing segment of the market that avoids the use of vaccines and preventatives. Now is the time to help producers optimize the value of each living … [Read more...]

Heat exhaustion versus heat stroke in horses (podcast)

July 25, 2023 by Kirk Augustine Source: Ask the Horse Podcast, Horse Network, The Horse

Jeanette "Jay" Mero, DVM, outlines the clinical signs of heat exhaustion and stroke in horses in these editions of the podcast. Consider sharing the podcasts with animal owners on social media and in newsletters now as horses are being transported to field activities, local fairs and shows or for rodeo events. Source: Ask the Horse Podcast, July 20, 2119. Link. (2:00) This … [Read more...]

12 plants and herbs that naturally repel mosquitoes

July 25, 2023 by Kirk Augustine Source: Country Living

If the dry weather has burned out some landscape flowers, consider adding plants that repel mosquitoes ahead of the late summer and early fall biting frenzy. End-of-season discounts are generally available on remaining plants as fall approaches. . . . a lavender plant smells a whole lot nicer than a bottle of bug spray.” Source: Country Living, April 3, 2023. … [Read more...]

How to say “Thank You” for supporting your business

July 25, 2023 by Kirk Augustine Source: Animal Health Digest, Small Business Trends

Every interaction with a customer or prospect is an opportunity to express gratitude for being chosen to address their wants or needs. Those words and phrases help build loyalty and leave the door open to serve the customers again. Annie Pilon shares ideas for saying thank you in person, online, with follow-up communications and more. Animal health pros consistently discuss … [Read more...]

Customer trust in supply chains overestimated

July 25, 2023 by Kirk Augustine Source: Material Handling and Logistics

Commentary Last week we urged veterinary clinics to consider adjusting their quantities on hand and reorder points ahead of the possibility of a UPS strike <Link>. While the strike appears to have been averted <Link>, our assertions were based on information similar to that shared in this article. Many of the Covid-19 pandemic-era supply chain challenges remain … [Read more...]

The bovine nasal fungal community and associations with bovine respiratory disease

July 18, 2023 by Kirk Augustine Source: Frontiers in Veterinary Science, Purdue University

Commentary Consider the end of a cow’s nose. Picture what it encounters throughout the day. A variety of environmental conditions exist when cows inhale dirt, pond water, silage, grasses, baled hay, another cows’ behind, cow manure, wildlife feces and so on. Effective identification and treatment of bovine respiratory disease is an ongoing health and economic issue for … [Read more...]

Nutrition for equine hoof health; feeding the foot

July 18, 2023 by Kirk Augustine Source: The Horse

Commentary Horses, like us, need proper nutrition for healthy skin and nails (and hooves). The hoof is a living organ. A horse’s diet plays a crucial role in the quality and durability of the horn that makes up his hooves. Lynn Taylor, PhD, and Ashley Wagner, PhD, shed light on the dos and don’ts of feeding for optimal hoof health in this article. Today’s diet is … [Read more...]

Best joint supplements for dogs

July 18, 2023 by Kirk Augustine Source: Pet MD

Includes Commercial Content We were pleased to see some familiar brands in this article. Barri J. Morrison, DVM, reviews where supplements fit to help manage a dog’s mobility during the development of arthritis and degenerative joint disease. They are used alone or concomitantly with medications and other remedies. Joint supplements are one of the most common long-term, … [Read more...]

Educate, explain, encourage to make a difference in preventing parasites in cats

July 18, 2023 by Kirk Augustine Source: DVM 360

Veterinary technicians can save the day by educating cat owners on the dangers of parasites and importance of prevention.” - Janet McConnell, CVT Julia Burke summarizes key points from Connell’s presentation 2023 American Veterinary Medical Association Convention. She shared common feline parasites and the key role veterinary technicians play in educating pet owners to prevent … [Read more...]

What dog owners are learning about acupuncture for their dogs

July 18, 2023 by Kirk Augustine Source: Dogster

Non-pharmaceutical treatments continue to be grow in animal health. Laser, red light, chiropractic, massage and acupuncture are physical medicine methods being used as treatments or adjunct support for animals with injuries. In this article, five styles of acupuncture for dogs are explained. Acupuncture is used to decrease pain, promote faster healing time, increase mobility … [Read more...]

Does dog food expire?

July 18, 2023 by Kirk Augustine Source: Animal Health Digest, FDA, Whole Dog Journal

Economies of scale from big bags of dog food diminish when it is not used up within four to six weeks. While dog foods don’t technically expire, foods past their “best by” or “use by” label dates are not as nutritious and are more likely to become moldy or otherwise compromised, writes Cindy Foley. The “use by” or “best by” dates are important enough to be considered as … [Read more...]

Brief Media is now VetMedux™

July 18, 2023 by Kirk Augustine Source: Brief Media, Clinician's Brief, Plumb’s, VetMedux

Brief Media has a 20-year history serving the veterinary business. Its anchor brands, Clinician’s Brief® and Plumb’s™ have consistently met the needs of veterinarians and veterinary teams. Acknowledging the changing needs of its constituency, VetMedux represents the evolution of a media company into a point-of-care partner operating alongside veterinarians to guide the most … [Read more...]

Straight talk about veterinary workforce issues

July 18, 2023 by Kirk Augustine Source: AVMA

Dr. Lori Teller, AVMA president, addressed some of the major issues affecting the veterinary workforce during the AVMA convention. The article here provides a summary of her comments, including perspectives on what is termed as an abundance of misinformation currently driving conversations about veterinary supply and demand. Teller notably mentioned: Normalizing trends … [Read more...]

UPS is preparing contingencies ahead of looming strike. ARE YOU?

July 18, 2023 by Kirk Augustine Source: CBS News Texas, UPS

Commentary The impending UPS strike is a signal for veterinary hospitals to plan ahead. While we can hope the strike ends without delivery disruptions, adjusting inventory levels sooner rather than later is a solid strategy ahead of the August 1st strike date. For “A” and “B” products critical to day-to-day functions, moving reorder points to create a 30-day to 45-day … [Read more...]

Worth a Glance – July 13, 2023

July 11, 2023 by Kirk Augustine Source: AVMA SmartBrief, Grit, Psychology Today, Smithsonian, The Washington Post, Today's Veterinary Practice

Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 6th, 2023. Link. Most read post(s) from July 6th AHD Bulletin – Check your assumptions at the door to avoid medical gaslighting. Link. The hard truth. Link. Bear cam livestream returns for salmon run. Link.  Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]

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