Drawing the line in conversation can be difficult, but failing to do so can harm our relationships. Closing the conversation should be done sparingly, writes Ximena Vengoechea, who offers several techniques to effectively and politely end a conversation:
- Timeboxing
- Take a time out
- Use a diversion
- Acknowledge it is over
- Distance yourself
Source: The Muse, June 2021. Link.
When a conversation can no longer be redirected, has become unsafe, or has drained your energy reserves, your best bet may be to make an exit.” – Ximena Vengoechea
INSIGHTS: Whether at work with a colleague or during interactions with customers, learning these skills can help keep you on schedule without becoming known as the clock watcher. These tips were adapted from Listen Like You Mean It: Reclaiming the Lost Art of True Connection by Ximena Vengoechea.
Also see: Search Results for: listening, AHD. Link. Active listening is an art. AHD has provided many resources to hone listening skills and improve communication.