Commentary Unreturned calls are far from harmless. They’re lost revenue. When you don’t respond, you signal “not now” to a client or prospect who may never call again. Plus, if an existing client referred the caller, you lost the opportunity and embarrassed your promoter. In a time of declining vet visits and new clients <Link>, Teri Leggett reminds us of the … [Read more...]
Archives for September 2025
Meeting Gen Zs where they learn
As our industry looks to 2026 and allocating budgets for educational programs, Michelle Westfort’s perspectives on providing learning opportunities for Gen Z employees are worth considering. This generation embraces non-traditional educational paths while still valuing formal education. She highlights: a) short-term, stackable and flexible learning options; b) the value of … [Read more...]
Merck Animal Health: more than 7 million rabies vaccines donated through Afya program
Complimentary Content Merck Animal Health remains committed to helping eliminate the deadly threat of rabies through its global non-profit initiative, the Afya Program, by donating NOBIVAC® rabies vaccines to support canine vaccination efforts in areas where rabies is endemic. More than seven million NOBIVAC® rabies vaccines have been donated. Combating rabies and … [Read more...]
It’s the process that counts
What’s the point of coming in and doing the same thing? What difference do we make if the problems we solve never end? In practice, there is no finish line, no graduation and no mission accomplished, says Andy Roark, DVM, in this thoughtful article. Source: Today’s Veterinary Business, August 1, 2025. Link. We can choose to embrace the process and find joy in our … [Read more...]
Got the giggles? Blame evolution.
Humans need to laugh together. Laughter, like many other expressions of human emotion, is definitely contagious, writes Laura Simmons. Shared emotions are integral to social bonding, which is why a fit of the giggles spreads so easily. Source: IFL Science, September 25, 2025. Link. Laughter is such a fundamental part of what it means to be human that it transcends language … [Read more...]
IBPSA Fast Bites – September 22, 2025
Log in and double-check your IBPSA profile, logo and contacts <Link> Join the IBPSA staff for Office Hours on Tuesdays via Zoom at Noon Central time <Link>. Register for this webinar: How to hold staff accountable with love, October 15, 2025. 1:00 p.m. - 2:00 p.m. <Link> September 25th Animal Health Digest Bulletin <Link> Source: IBPSA, … [Read more...]
Goodbye, back room. Hello, lower-stress patient exams.
Karen Becker, VMD, asks an obvious question about taking pets into the back room for examination, then addresses the benefits and challenges of exam room appointments that include pet owners. She asserts that allowing a guardian to remain involved in the treatment and care of their pet opens the doors of communication, builds trust with that client, and influences client choice … [Read more...]
Reflections on anthropomorphism, the uniquely human need to humanize
In most cases, when we anthropomorphize animals, objects, concepts and such, it is either harmless or beneficial to us and the things we are anthropomorphizing, shared Justin Gregg, PhD, in his interview with Marc Bekoff, PhD. It can, of course, go terribly wrong and cause harm to all parties involved, but on balance, it’s a force for good in this world. Bekoff interviewed … [Read more...]
Case suggests Tamiflu MAY help cats infected with H5N1
The H5N1 virus has killed innumerable pet and barn cats. A new published study indicates death may be avoided if infected cats are treated with antiviral medications, such as Tamiflu (oseltamivir). Jake Gomez, a veterinarian in Tulare, California, who successfully treated cats last fall, worked with other researchers to author the case published in ‘One Health.’ Source: Los … [Read more...]
Zoom classes for rabbit care offered in October
The House Rabbit Society is offering learning opportunities in October. The new Senior Rabbit Care class is designed to help understand how rabbits’ needs change as they age. Each Zoom session includes a Q&A. A recording will be sent to all participants. Two sessions of the class will be take place: one on Thursday, October 16th at 4:00 p.m. (PDT) and again on Saturday, … [Read more...]
The big 5 of ulcer prevention (video)
Dr. Ben Sykes of BW Sykes Consultancy explains how horse owners can help prevent gastric ulcers. His video is worth sharing with horse owners on social media or in newsletters. Ulcer prevention starts at home with Sykes big five: Adequate roughage, specifically hay Avoiding excessive carbohydrates Managing exercise and exercise duration Ensuring periods of rest … [Read more...]
New courses added for youth horse enthusiasts
The AQHLearn program offers online education resources designed for youth ages 8 to 18 and just added new courses. The topics pertain to all aspects of horses, including horse health, history and basic knowledge. Users of all ages are encouraged to register for an account to the free courses Source: AQHA. Link. INSIGHTS: Be sure to share these courses with youth horse … [Read more...]
Education, a necessity for veterinary-producer relationship creation and sustainability
Producers in small and medium livestock operations and veterinarians in rural veterinary practices experience similar barriers to establishing partnerships. Each group recognizes the need for education, preferring in-person, collaborative learning communities. Researchers from Texas A&M revealed five major themes regarding relationship barriers: a) time; b) financial … [Read more...]
Manage shrink to maximize revenue
Cattle shrink every time they are moved. Producers may not be able to do much about the price they get for their cattle, but they can minimize shrink, writes Heather Smith Thomas. Sorting, loading, hauling to a sale and standing without feed and water can result in body weight loss of 15 percent or more. Thomas explains two types of shrink a) excretory and b) tissue, noting … [Read more...]
Review: Generic versus pioneer drugs for cattle
This is a timely article as calves are being weaned, cows turned out on pasture or stalks and preparations for colder weather are underway. Andrea Bedford, PhD, details the rigors of NADA and ANADA products, where generic equivalents may differ and where they fit in decision-making for veterinarians and producers. Source: Bovine Practitioner, September 17, 2025. Link. The … [Read more...]
The coinfection conundrum
Commentary This article, while pig-focused, provides perspectives that may apply across species. Our industry often talks about immunosuppression which is a logical outcome when an animal is fighting more than one pathogen. For reference, one might remember the coinfection challenges with concurrent flu and Covid infections during the pandemic. The extra stress pigs face … [Read more...]
Dectomax-CA1 Injectable receives FDA conditional approval to control New World screwworm
Zoetis Inc. announced that Dectomax-CA1 Injectable (doramectin injection) is the first and only parasite control product to receive conditional approval from the U.S. Food and Drug Administration for the prevention and treatment of infestations caused by the larvae of Cochliomyia hominivorax (myiasis), and prevention of reinfestation for 21 days. This conditional approval … [Read more...]
AAVMC, Chewy Health open applications for 2026 Cohort of Chewy Veterinary Leaders Program
Applications for the 2026 cohort of the Chewy Veterinary Leaders Program are now open. This initiative recognizes second-year veterinary students from underserved groups who have demonstrated both an interest in and aptitude for developing their leadership skills. Fifteen students will be selected for the 2026 cohort and will receive: $20,000 in financial assistance, … [Read more...]
Worth a Glance – October 2, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 25, 2025. Link. Most read posts from September 25, 2025 AHD Bulletin – Workslop: AI-generated work content is slowing everything down. Link. The role of AI in cancer diagnostics. Link. No title, no problem. Link. 3 Ways to Strengthen the Feline Client Experience. Link. Setting client … [Read more...]
Workslop: AI-generated work content is slowing everything down
As offices scramble to plug AI tools into their workflows so they’re not left behind, few are seeing their efforts pay off, writes Bruce Gil. Source: GIZMODO, September 23, 2025. Link. The insidious effect of workslop is that it shifts the burden of the work downstream, requiring the receiver to interpret, correct, or redo the work. In other words, it transfers the effort … [Read more...]
The role of AI in cancer diagnostics
Includes Commercial References Unlike the challenges with AI in content development, in-clinic AI-powered tools hold vast potential to improve care for companion animals, from streamlining routine tasks to enabling accurate diagnostics. Authors from the Zoetis Global Diagnostics team share potential benefits from increasing access to care for diagnostic detection with … [Read more...]
What value do pet owners place on sustainable pet food?
Sharing data from recent research, Debbie Phillips-Donalds concludes that sustainability features have an impact on pet food purchasing, but which features and to what degree they affect purchasing matter a lot. She notes the challenges with defining sustainability and animal welfare in the context of product education and marketing. Source: PETFOOD Industry, September 17, … [Read more...]
No title, no problem
Leadership begins the moment you care more about the success of others than your own. Source: Veterinary Advantage, May 2025. Link. One of the biggest mistakes I see young professionals make is thinking leadership means talking more. Nope. It’s about talking better.” INSIGHTS: It starts with listening to understand. … [Read more...]
5 tips to handle daily stress
Marc Brackett, founding director of the Yale Center for Emotional Intelligence, recently developed RULER. It’s a framework to handle the highs and lows life hands us daily. More than 5,000 schools are using this tool featured in his new book, ‘Dealing With Feeling: Use Your Emotions to Create the Life You Want.” They are: Recognize: pause, accept you feel something big … [Read more...]
Weight bias among veterinary professionals
Sharing research on weight bias, this article from Zoe Belshaw, Vet MB, MA, PhD, addresses the potential of relating an owner’s weight to their pets. The need to have proactive discussions with pet owners is often difficult and addressing potential bias is worth consideration. Belshaw shares tips for talking with clients about weight management just in time for World Pet … [Read more...]
IBPSA Fast Bites – September 23, 2025
Congratulations to everyone who was nominated for a Pet Care Business Excellence Award at this year’s Forum for your dedication to excellence and helping our industry continue to raise the bar for pet care. Winners of the 2025 Pet Care Business Excellence Awards! Category Winner Independent Provider Noosa Country … [Read more...]
Review: The risks of overusing hand sanitizer
Applying hand sanitizer to your hands is a quick and effective way to eliminate viruses, bacteria and other organisms that cause disease, but using too much of it can do more harm than good, shares Megan Nunn, PharmD. Her article is a good review for clinic and pet services teams. Key takeaways include: Alcohol-based sanitizers may eliminate more germs, but may also cause … [Read more...]
Review: Harmful algal blooms, red tides and their hidden dangers
As summer ends, it is time to review the potential of harmful algal blooms. These occur when environmental conditions like warm water, nutrient runoff and sunlight promote rapid algae growth, some of which produce dangerous toxins. These articles review the different types of harmful algae, symptoms when exposure occurs, health effects and prevention. Sources: Morris … [Read more...]
3 Ways to Strengthen the Feline Client Experience
We’re pleased to welcome the CATalyst Council™ as a sponsor of Animal Health Digest and to regularly share findings from the Catalyst Council Feline Market Insight Reports. Gina Fortunato and Kristin Wuhrman are working with us to pull actionable insights in support of growing the feline care segment of veterinary services. We’ll share them in Feline Findings at the link … [Read more...]
Dogs learn and remember how toys work
We know dogs are smart. They’re even smarter than we thought, according to a study recently published in the journal ‘Current Biology.’ In this study, Gifted Word Learner dogs showed they can distinguish between toys used for tugging versus fetching, even if the toys didn’t look alike. The study took place in dogs’ home environments with their owners using the words “pull” and … [Read more...]