Mars courting next-gen high-spending pet owners, future of flying with pets, email marketing myths, shifts in big life priorities, views of website written content averages 5.59 seconds, and more . . . Source: IBPSA Fast Bites, July 8, 2024. Link. . . . websites are not just selling products or services . . . they’re guiding users on a journey, and every step along the way … [Read more...]
Archives for July 2024
8 types of toxic bosses and how to handle each of them
The first step to surviving a toxic boss is knowing who you’re dealing with and how to work with them. Mariah Parker shares eight types of toxic bosses and how to survive those relationships. Source: Two minutes notice, July 27, 2024. Link. INSIGHTS: Safe, open, two-way communication remains a key to eliminate toxicity. … [Read more...]
6 steps to improve your resilience
The reality that humans and animals are at risk daily is a primary lesson from the pandemic. Around every corner is a potential punch in the gut, whether health-related, societal, work-related, or emotional. Improving resilience helps us weather loss, setbacks, disappointment and a plethora of emotions. Some days the supply of available curse words is insufficient to meet my … [Read more...]
Majority of U.S. women struggle to prioritize health
Results from an April 2024 survey show women in the U.S. find it tough to make their own health a top priority. The findings are disturbing considering the high percentage of women graduating from veterinary schools and veterinary technician programs. Younger women and mothers with children under 18 are more likely to struggle to prioritize their own health. Survey results … [Read more...]
Meeting customer expectations starts with employees
Customers want to deal with businesses that are consistent, reliable, accessible, helpful and prompt. Their expectations have never been higher and people want to work for companies that provide a great employee experience. Source: Forbes, November 7, 2023. Link. There is real benefit to companies that recognize the vital link between employee experience and customer … [Read more...]
Addressing 7 common complaints practices face
Dissent and dissatisfaction are often masked by the historical statement, “If you can’t say something nice, don’t say anything at all.” Unfortunately, such experiences lead to customer loss. Marc Rosenberg, VMD, shares how routine preemptive troubleshooting with clinic staff members help to correct complaints heard before they rise to become points of contention. He shares … [Read more...]
Avian flu updates
Staying abreast of the latest on high-path avian flu is time-consuming and often confusing. Multiple media sources share information along a rapidly progressing timeline of discovery, opinions and responses. We aggregated some of the more recent updates at these links. Sources: Detections of HPAI in livestock, USDA, July 9, 2024. Link. The most current information and … [Read more...]
Animal health pros really DO matter
Getting caught up in the minutia of our daily animal health activities and checklists is easy. Swine flu, foot-and-mouth, CWD, HPAI, leptospirosis, tickborne diseases and more can create havoc for animals, the food supply and potentially our lives. As we return to our efforts from the Independence Day holiday and dive into 3-Q-2024, this graphic is a stark reminder of the core … [Read more...]