There are strong words and weak words. There are resisting words and accepting words. The words you choose are a vital component to your success and these four tips will help you pick the right words.
Source: BIG Think, March 27, 2024. Link.
When the conversation is positive . . . using the pronoun “you” increases engagement . . . but, avoid “you” when the conversation is negative.”
INSIGHTS: When in person, more than 75 percent of the message is in how it is said – not what is said.