Commentary
Author Marlene Chism offers what could be called CliffNotes to a course on conflict management in this article. Coupled with PAR skills Patrick Malone routinely shares with AHD readers, implementing her five questions promises to reduce the effect of disagreements in the workplace.
Disagreement doesn’t have to lead to conflict, writes Chism, especially if you know how to disagree without disconfirming. She shares five thoughtful questions to gain understanding, encourage collaboration and navigate disagreements effectively.
Source: SmartBrief, December 2, 2024. Link.
When facing a disagreement, remember it’s not about winning the argument or proving your executive <or colleague> wrong — it’s about strengthening the relationship, building trust and achieving better outcomes.”
Related: Search results for: Patrick T. Malone, AHD Archives. Link.
Image credit: a conscious rethink
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