In professional settings, apologies can get complicated. You don’t want to apologize too often for minor mistakes, but you don’t want to be the one who refuses to apologize for anything. Context of the mistake is important when considering an apology. This post offers guidance on when to apologize and alternative statements for, “I’m sorry.”
Source: Grammarly blog, August 12. 2022. Link. For example, if you recently had a family emergency, you don’t need to apologize for suddenly taking the day off or having a delayed email response . . . And if your gut reaction to apologize stems from some insecurity or fear of a negative reaction from someone else, recognizing it and stopping that reaction can help you combat it.