Kudos to Shadi Ireifej and Ali McIntyre for coordinating and producing the May 26 VVCA Lunch & Learn. The only disappointment was low attendance. Ireifej shared several video cases where clients needed support to decide if their animal warranted emergency care.
It was impressive to see and hear how Ireifej:
- Engaged the clients comfortably and casually
- Openly discussed what he could do or could not do in a virtual setting
- Coach the clients to handle the animals to allow for video viewing
- Establish action steps, if needed, including email follow-up
- Avoided any sales pitch for his group’s services: https://www.vettriage.com/aboutus.html
Source: VVCA Community. Member access required. Link. Lunch & Learn events are a VVCA member-exclusive monthly production.
- New case studies are produced every 4th Wednesday of the month and go live at 12:30 p.m. Eastern time
- VVCA members can view on-demand recordings inside the VVCA Community shortly after the live events
INSIGHTS: Becoming a member is easy and economical. To learn more about VVCA membership use this link: https://vvca.org/register/