It takes a clear strategy to help lead clients through the difficult stages of caring for a critically ill pet. Veterinary technicians are well-suited to helping establish an effective care plan for a hospice period and for clients after the pet’s death. Jamie Rauscher, LVT, outlined guidelines in five steps for hospital teams in a recent presentation worthy of review and discussion in a team meeting.
Source: DVM 360, November 7, 2024. Link.
Caregiver needs, beliefs, and their goals for a critically ill feline patient will be different for every client . . . a personalized care plan should be a collaborative effort among veterinary team members.”
INSIGHTS: Note the focus on the pet owner as part of the team. Client-veterinary team relationships developed during these untoward experiences often last years, extend to other pets and influence word of mouth within clients’ networks.