Vaccine hesitancy, compliance and adherence are everyday challenges in veterinary hospitals that are not going away. “Same stuff, different day” apathy can become the norm when veterinary teams face anti-vax sentiment. Yet we know the importance of vaccination to prevent disease and must address client objections to best serve their pets.
Each time an animal health pro reads an article like this one from Emily Singler, VMD, and Kristen Green Seymour, is an opportunity to refresh the whys and hows of engaging with clients on behalf of their pets and the pet community.
In a related piece, Patrick T. Malone asserts, “Ultimately, a better understanding of clients as decision-makers will lead to more productive conversations <Link>.”
Source: AAHA Trends, August 6, 2025. Link. [8-9 minute read]
Communicating with your clients in a way that truly acknowledges their concerns, offers individualized solutions to their pet’s care, and keeps the pet’s wellbeing as the overall goal can go a long way toward shifting attitudes, one case at a time.”
Also see:
- Search Results for: vaccine hesitancy, AHD Archives. Link.
- Search Results for: vaccine compliance, AHD Archives. Link.
Image: Link.