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Dog grooming is the marquee non-medical pet care service. Its usage rates rose from 25 percent in 2012/2013 to 41 percent in 2018/2019, dipping only slightly in the wake of Covid. Among dog owners overall, usage rates for nonmedical services edged up from 44 percent in 2012/2013 to 50 percent in 2019/2020, before dipping slightly due to the pandemic.
Source: VetWatch, for Week 33 – thru August 21, 2021. Link.
INSIGHTS: As pet caregivers expand their use of nonmedical services, it is incumbent on veterinary teams to establish relationships with groomers, boarding facility managers and independent pet retailers. Relational synergism is possible once barriers are reduced.