Kathy Hosler never once questioned whether her veterinarian had her dog’s best interest at heart. That experience made her think about the kind of trust grooming clients place in their groomers every day.
The mechanics of grooming are just the beginning, writes Hosler, asserting the need for continuing education on pet care topics as well as improving communication skills.
Source: Groomer to Groomer, May 2026. Link.
When clients walk through our doors, they’re not just dropping off a pet for a haircut. They are placing a living, breathing, deeply loved family member into our hands. They trust us with their pet’s safety and comfort. And beyond the groom itself, they trust our opinions.”
Also see: The quest for grooming credentials, Groomer to Groomer, May 2026. Link.
Image: Link.
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