Ask sales reps about their in-practice or retail store experiences and you’ll likely hear about some pretty tense business settings. The dvm360 toxic team survey reveal that stressful environments not only hurt employees and dissuade animal owner visits, but the environment is harmful to animals as well.
Source: Vetted, February 2017.
Toxic veterinary teams are a problem, and the data shows it’s not just about bruised egos from the gossip and rudeness. It hurts patients too. And the damage caused by one pet’s bad experience may never be reversed.
INSIGHTS: Consider using this article and infographics to discuss internal dynamics during a team meeting.