The “Gen Z stare,” a long, blank and expressionless stare in a variety of social situations is getting a lot of attention. Bryan Robinson, PhD, shares some of the reasons this may be occurring with these digital natives. He advises leaders to move beyond snap judgments to look closely at how they interpret employee behavior. Wanting mentorship versus micromanagement, Gen Zs value meaningful work that requires some cultural changes, he says.
Source: Forbes, July 21, 2025. Link. In a way, the frozen look resembles a social disability, resulting from deprived social interactions during the Gen Z formative years resembling the third trauma “freeze” reaction.
INSIGHTS: Social anxieties seem more prevalent these days. Training and coaching helps people learn to engage.
Now might be the time to say hello, blink and acknowledge the customer . . .!”
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