One of the wake-up calls of the business world is the realization that some people are not like us. Different values and different drivers. Bill Treasurer uses a boss/employee relationship to demonstrate adapting without losing yourself. As a coach, his first question is always, “Have you figured out what kind of communication lands with this person?”
Source: Giant Leap Consulting, July 2026. Link. Somewhere around the time you start leading a team, the Golden Rule stops being enough. Because you’re no longer dealing with people who are basically like you. That’s where the Platinum Rule comes in.
Treat others the way they want to be treated: the Platinum Rule” – Bill Treasurer
INSIGHTS: “Seek first to understand, then to be understood” Stephen Covey, Habit #5
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