The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you a promotion will not be the same ones that make you effective as a manager.
Source: Inc., August 7, 2017. Link.
Emotional Intelligence is the ability to recognize and understand emotions in yourself, in others, and leveraging this awareness to manage your behavior and relationships.
INSIGHT: Effective managers deliver hard conversations in a motivational manner.