Amazon continues to be the most disruptive element in supply chain management since UPS expanded its common-carrier package delivery system to cover nearly all geographic points of delivery. The term logistics is used in this article. This is correct for some of the services discussed. However, the direction of the article is about fulfillment, which includes supply chain streamlining, logistics, technologies and customer experiences.
Source: Atlanta Business Chronicle, August 26, 2016.
‘Supply chain used to be about taking costs out of the system through economies of warehousing, distribution and transportation. Companies did strategic planning maybe every three years. Now improvements are ongoing to ensure that the supply chain is nimble, responsive, employs the best technology, and people. Its role is improve customer service and drive revenues. We’re seeing chief supply chain officers in the C-suite,’ said Irv Grossman, executive vice president Americas, CHAINalytics.
INSIGHTS: Articles like this help keep us focused on where we are going while still using existing methods. Pay attention. Your customers and clients define how you must do business.