Older workers shouldn’t be dismissed because they lack tech savvy. They need to be educated to become tech savvy which allows them to simultaneously exploit the knowledge of experiences and new skills.
Baby boomers may be reluctant to dive into digital tools. But they should be encouraged, because they still have so much to offer.” Nick Candito
Source: Entrepreneur, July 12, 2019. Link. Many companies rely to a great extent on the knowledge and expertise of their older employees. We need to hold on to the knowledge of aging workers as well as keep them engaged in this new age of information overload.
Lose their engagement, and you’ll lose their knowledge. Lose their knowledge, and you’ll lose decades of work and insight.
INSIGHTS: Baby boomers are now 55 to 75 years old. Many wish to remain in the work force. Matching a boomer with an open-minded, tech savvy Gen Zer could be a great mutual-coaching opportunity for both. But, the Gen Zer will need to be a patient teacher to meet the learning style between the two. Boomers on the other hand, might actually coach a Gen Z person to make phone calls. 😉
Also see: Focus on behavior, not the person, when giving feedback, SmartBrief, July 10, 2019. Link. The goal of coaching is to help people bring out their own abilities and find solutions that already lie within them. The coach achieves this through a series of questions that help the coachee to get beyond their mental blocks and limiting beliefs to achieve things that they may not otherwise have seen as possible.