Commentary
Jake Rossen shares that the checking of receipts when exiting Costco isn’t to identify potential thieves. It’s to make sure that Costco isn’t picking the pockets of its customers.
A reverse situation has been discussed ad infinitum in veterinary hospitals. Products or charges get missed between the exam room, lab area and front desk. It is important for team members to be sure to get everything listed even if it is provided at no charge. Listing it on the invoice as “No charge, professional courtesy” goes a long way toward positive customer experiences and helps inventory managers, as well.
Source: Mental Floss, June 9, 2025. Link.