The holidays are a great time for veterinary teams to make some decisions about dentals < link >. Melissa Detweiler, DVM, discusses the challenges of her love/hate relationship with common oral health procedures and the conversation and marketing that go with it. Beyond the gold standard, she says are two options; skip it or treat what she can. I believe there is another … [Read more...]
Rodeos in the exam room
Gina Singleton, DVM, shares a fun poem about dealing with petrified patients in the exam room. Here’s an excerpt. His owner is coaxing him, trying to soothe. The tech's tossing treats, but he won't improve. You try to be patient, you give them a smile, but you say to yourself, "Looks like we'll be here a while." Source: VETTED, December 6, 2019. Link. INSIGHTS: … [Read more...]
Avoid answer exhaustion
Along with veterinarians, all animal health pros will recognize the situations about which Donna Curtin, DVM, writes. Running out of answers too early isn’t fair to my team, my family or myself she says. She offers some tips to avoid answer exhaustion: Take breaks Learn your limits Tag Practice curiosity Source: DRANDYROARK, November 29, 2019. Link. One of the … [Read more...]
Making decisions about boarding
Jessica Finnegan presents considerations for boarding as part of veterinary hospital ancillary services. She reminds us that pet boarding and grooming is a hot business prospect, growing nearly double year over previous year. She challenges veterinary teams to look at boarding differently and to bolster veterinary practice revenue slowly being eaten away by online and big-box … [Read more...]
More vaccine options create more confusion
As we learn more about diseases, vaccine technology continues to evolve. Subunit vaccines, recombinant vectored vaccines and DNA vaccines are examples of new DIVA (differentiating infected from vaccinated animals) vaccines. JoAnna Pendergrass, DVM, shares an update on vaccinology from a presentation by Laurel Gershwin, DVM, PhD, DACVM. Gershwin covered the following topics: … [Read more...]
Lenders offer varying options to help clients pay
When veterinary care challenges animal owners’ ability to pay, third party lenders have products to bridge the gap between an owners’ cash on hand and veterinary fees. Brendan Howard compares third-party loans and credit card options to veterinary clients. Source: VETTED, February 8, 2019. Link. Also see: A nay-sayer’s guide to pet insurance and third-party payment plans, … [Read more...]
Q & As on cannabidiol use in vet practices
As CBD goes mainstream, Stephen Cital, RVT, RLAT, SRA, VCCS and VTS-LAM, shares the lowdown on CBD—what he wishes pet owners understood about CBD treats, what conditions these treats address, and how the veterinary team can play a supporting role in educating pet parents about cannabis products. Source: VETTED, January 24, 2019. Link. . . . we must teach harm reduction … [Read more...]
Beyond NSAIDS, multimodal pain considerations
There’s more to chronic pain management than NSAIDS, writes Robin Downing, DVM. She reviews how omega-3 fatty acids and microlactin, along with managing normalizing body composition help address inflammation and pain. To manage inflammation and its associated pain from a multimodal perspective means we must recognize all the ways inflammation can arise and how we can … [Read more...]
5 problems with inventory—and ways to solve them
Nicole Clausen, CSGGB, brings inventory management back to basics and shares five problems and how to address them. Is your problem “too much” or “not enough”? Is your problem “too many”? Is your problem “too price-y”? Is your problem “not enough info”? Is your problem “not enough money”? Source: VETTED, October 17, 2018. Link. Inventory is like a … [Read more...]
Individual approaches best for post-appointment follow-up
Research uncovers that there is no one-size-fits-all approach to communicating with pet owners after a clinic visit. There are some indications of when clients want follow-up in the study referenced. For the rest, maybe it is time to JUST ASK! Source: VETTED, May 10, 2018. Link. If we leave it up to guesswork, then we have a 50-50 shot at getting it right. But if we ask … [Read more...]
Veterinary clients, hospitals not together on parasitology
It’s no surprise, but variance numbers are just too far apart between veterinary teams' and their clients’ perceptions. Opinions between veterinarians and pet owners differ about what parasite education, treatment and diagnostics are being done in visits, according to new data from Partners for Healthy Pets, AAHA and AVMA. Parallel information from the Veterinary Hospital … [Read more...]
Comparison chart helps guide pet insurance decision making
There is consensus that pet insurance is good for the animal, the pet owner and for the veterinary care team. But, choosing a provider is confusing and likely a barrier for pet owners interested in buying pet insurance. Using this comparison chart along with individual hospital experiences could make a difference in getting pet insurance commitments from owners. Source: … [Read more...]
What I wish groomers looked for
Part of what keeps me grounded in the veterinary profession is realizing that many pet care service providers—including dog groomers, and owners and employees of pet stores, kennels and boarding facilities—are in higher demand than veterinarians, writes Courtney Campbell, DVM. She acknowledges that pet owners frequently visit some of these service providers and wishes teams … [Read more...]
Not all shedding is normal (includes handout)
Animal health pros frequently get questions about excessive pet hair shedding. It is generally normal or seasonal, but there are times to be concerned. Darin Dell, DVM, shares perspectives on causes of shedding. Source: Vetted, January 16, 2018. The first step when faced with an exam for “excessive shedding” is to determine if there is obvious alopecia or true thinning of … [Read more...]
What the duck?!
Erika Eigenbrod, DVM, shares an emergency experience with Twizzler, a Pekin duck. As more chickens and ducks move into suburban areas, veterinarians will likely receive more calls like this one. Thanks for sharing your egg-perience Dr. Eigenbrod. Source: Vetted, November 23, 2017. Being a doctor of veterinary medicine, your career, patients and situations will never happen … [Read more...]
Rabies is still a public health issue
Despite that rabies continues to be a public health threat, some animal health pros fail to recognize its persistence. Vaccination alone is not the "silver bullet" for continued control of this nearly 100 percent fatal disease. If vaccination is the foundation of rabies control, then animal control is the cornerstone of it. Source: Vetted, April 14, 2017. Since the 1960s … [Read more...]
Yuk! 5 vile veterinary dermatological conditions (photo gallery)
Whew! I’ve always had a great deal of respect for the livestock veterinarians who routinely stand in the stuff and reach in the things. Animal health pros working in veterinary dermatology may never need a new rotator cuff. Still, Dr. Melissa Hall’s description and graphic photos of five of the most cringeworthy dermatologic conditions she has encountered garners a new … [Read more...]
Not my circus, not my monkeys (includes video)
CVC educators, Drs. Sarah Wooten and Kimberly Pope-Robinson, offer some perspective to help veterinary professionals stop personally owning every team and client problem. Source: Vetted, March 15, 2017. As members of a giving profession, veterinarians sometimes struggle to learn that dirty little word: NO. INSIGHTS: Animal health pros will recognize the situations and some … [Read more...]
Don’t give up your parasite prevention sales
Bash Halow, LVT, CVPM, has two reasons for not giving up on selling parasite prevention products: Your products, with the assistance of manufacturer incentives, are nearly always competitively priced. You can be the one-stop shop. Halow adds as a veterinary team, rediscover the value of the products that you sell and understand the value of buying them through your … [Read more...]
Toxic teams hurt patient care
Ask sales reps about their in-practice or retail store experiences and you’ll likely hear about some pretty tense business settings. The dvm360 toxic team survey reveal that stressful environments not only hurt employees and dissuade animal owner visits, but the environment is harmful to animals as well. Source: Vetted, February 2017. Toxic veterinary teams are a problem, … [Read more...]
Talk about feline heartworm limited
Veterinary technicians don’t talk about preventive care as much as they could, says Ciera Miller, CVT, VTS. Feline heartworm has been diagnosed in all 50 states. It was important enough that the American Association of Feline Practitioners crafted an entire campaign about it. But reluctance remains strong. Source: Vetted, November 22, 2016. Many veterinary staff members are … [Read more...]
The cost of convenience euthanasia
Your behavior could be costing you on many levels, writes Portia Stewart, editor of Vetted. About 10 percent of pet owners who relinquish their pets say it's because of behavior issues. Consider that 7.6 million pets end up in shelters each year and 2.7 million are euthanized, behavior is a high risk factor that can disrupt the human-animal bond. Source: Vetted, December 1, … [Read more...]
Direct talk about discounts
Hilal Dogan, BVSc, doesn’t mince words. She calls for veterinarians to let their charges reflect their real value and quit discounting to receive warm fuzzies. Her approach and reasoning is direct and hits hard at self-worth. Source: Vetted, November 9, 2016. As a young new vet coming into this working world, I still have respect for the way things were done and greatly … [Read more...]
Vetted looks at tomorrow’s vet med
See the futurist views of veterinary industry specialists in these areas: The topic of cancer Critical care on another level A retrospective on the fantastic fate of feline medicine Dentistry The prominence of public health A vital future, with one caveat – student debt vs. salary potential Destiny of dermatology Source: Vetted, October 14, 2016. Stop … [Read more...]
Jump into the future with urinary biomarkers
Diagnostic urinary biomarkers are the wave of the future, according to Leigh Perry, VMD, DACVIM, BluePearl, Virginia Beach, VA. In a presentation at CVC Virginia Beach, Perry shared how urinary biomarkers are changing the game. Symmetric dimethylarginine (SDMA) markers can be detected earlier than other indicators of chronic kidney disease, leading to faster management. Blood … [Read more...]