USP <800> was created to help protect workers, patients and others in veterinary environments. It was published February 1, 2016 with an implementation date of December 2019. USP <800> involves facility changes, such as adding additional rooms to prepare hazardous drugs. It also involves a change in operations and how veterinary teams deal with drugs in their … [Read more...]
E-Commerce Summit reconvenes in KC
Following the success of its 2018 inaugural gathering, NAVC Media will host the second annual E-Commerce Summit at The Westin Crown Center in Kansas City, Missouri, September 17-18, 2019. The dynamic two-day conference will focus on changing consumer dynamics, retail trends, blending channels, emerging care models and best practices affecting business strategy. Source: … [Read more...]
Rust, dust are not good retail looks
Brian Conrad, CVPM, does not advocate veterinary clinics try to copy or be like the box stores. Veterinary hospitals are about education and deliberate, methodical recommendations, while big box stores focus on product choices and other options. Conrad says it is important is to showcase what you have to offer regardless of how much space is dedicated to retail … [Read more...]
Opinion – Adjust clinic visits to appeal to millennials
Architect Paul Gladyz offers thought-provoking ideas about how to adjust the veterinary visit to meet the experience-desiring millennials. As a father of millennials, his perspective is personal, as well as professional. Millennials want their experiences to work toward an enjoyable life. Source: Today’s Veterinary Business, April 2019. Link. The fact remains millenials are … [Read more...]